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Resolved Erasing defective Dell Hard Drive before returning

Discussion in 'PC Hardware' started by Barry, 2009/10/20.

  1. 2009/10/20
    Barry

    Barry Geek Member Thread Starter

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    My son has a Dell Precision laptop. The hard drive is going out, so Dell is sending him a replacement. Before returning the defective drive, I suggested that he erase the drive first. He has an Seagate external USB hard drive and a CD/DVD drive. What do you suggest to wipe this drive as clean as possible, without having to purchase a program to do it? I have heard of Secure Erase, but I'm not sure if this will work without a floppy drive. What suggestions do you have? Step-by-step instructions would be appreciated by him, also. He is too busy at college to spend too much time on this project.
     
  2. 2009/10/21
    mattman

    mattman Inactive Alumni

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  4. 2009/10/21
    Barry

    Barry Geek Member Thread Starter

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    Thanks for the suggestion, but those programs are primarily for cleaning up files on a hard drive, not wiping a total drive clean so that no data can be recovered. I told him to use Eraser to wipe out all sensitive data before his drive quits completely. What do people generally do when they return a hard drive under warranty? When the drive that had my business files on it was corrupted and had to be replaced, I was allowed to just unscrew the cover from the hard drive and return that. I may suggest that he see if Dell will accept that. I'd like to hear what other people have done.
     
  5. 2009/10/21
    mattman

    mattman Inactive Alumni

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    In my opinion it depends on what might be sensitive. If there is anything that might be sensitive, buy a "wiper" to be sure. I would use it if I had used internet banking (which I don't).

    I use the Paragon disk wiping utility at work, it's not free.

    If you want 1 (one) overwrite of the data, a hard disk drive manufacturer's low-level (zero) format utility, probably bundled with it's other testing utilities, will wipe the drive. It writes zeroes onto each Bit.

    Check if something might be sensitive on the drive. How much wiping do you need?

    If the drive is failing you might not be able to overwrite all of it anyway. The erasing program might stop when it encounters whatever has made the drive fail.

    Matt
    Edit: If nothing seems to be sensitive, just delete the partitions on the disk, that will make finding any data somewhat hard, at the least.
     
  6. 2009/10/21
    pcbugfixer

    pcbugfixer Inactive

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    Last edited: 2009/10/21
  7. 2009/10/21
    Whiskeyman Lifetime Subscription

    Whiskeyman Inactive Alumni

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    Directions for creating a DBAN CD or DVD to wipe the drive.

    Download DBAN for recent Intel and AMD computers listed under Download.
     
  8. 2009/10/21
    pcbugfixer

    pcbugfixer Inactive

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    "Darik's Boot And Nuke" This is the 1st and 2nd, etc option in the Google search result I had already posted !

    pcbugfixer :confused:
     
  9. 2009/10/21
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I agree with using Eraser and I note it uses DBAN technologies, but with a GUI front end.
     
    Bill,
    #8
  10. 2009/10/21
    Whiskeyman Lifetime Subscription

    Whiskeyman Inactive Alumni

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    Yes you did. I just supplied the information to create a bootable CD/DVD due to the OP doesn't have a floppy drive.
     
  11. 2009/10/21
    Barry

    Barry Geek Member Thread Starter

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    Thanks for all the feedback. I'll pass this information on to my son.
     
  12. 2009/10/21
    CUISTech

    CUISTech Inactive

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    DBAN (already said)
    Active@ Kill Disk
    dd command line in a live linux distro

    Lots of great options to wipe drives.
     

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