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Resolved Internet explorer has stopped working

Discussion in 'Internet Explorer & Microsoft Edge' started by Sissymaria, 2009/09/30.

  1. 2009/09/30
    Sissymaria

    Sissymaria Inactive Thread Starter

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    I get messages often that Internet explorer has stopped working. Then is says it will look for a solution & inform me if solution is found., I also get message on my Hallmark Studio 2009 that Hallmark card studio has stopped working. I also can't play some of the downloaded games I have. Error message comes up. I wonder if this is all related with the Internet explorer message. Hoping I can get help in resolving this.......... Thank You
     
    Sissymaria,
    #1
  2. 2009/09/30
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Welcome to WindowsBBS;)

    Guessing that you're using Windows VISTA???

    Does the pc get rebooted on a regular basis or turned off at night?

    Is there anything you can tell about when all of this started?
     
    Steve R Jones,
    #2


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  4. 2009/10/02
    Sissymaria

    Sissymaria Inactive Thread Starter

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    Yes I reboot everyday. I am using Vista home edition. This has been going on for at least 6 months. I hope you can help me......Thanks for responding.
     
    Sissymaria,
    #3
  5. 2009/10/04
    Arie

    Arie Administrator Administrator Staff

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    Start IE without add-ons. You can do that by typing iexplore.exe -extoff in Vista's Start Search box and pressing [Enter].

    Does IE run ok without Add-ons?
     
    Arie,
    #4
  6. 2009/10/07
    Sissymaria

    Sissymaria Inactive Thread Starter

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    I did what you told me & I just got a page with desktop listings on left & the page to the right was blank, just said advanced search & no items match search.
     
    Sissymaria,
    #5
  7. 2009/10/08
    Arie

    Arie Administrator Administrator Staff

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    You probably made a mistake. Copy/paste this in Vista's Start Search box

    Code:
    iexplore.exe -extoff
    Next, click the iexplore.exe -extoff on the Start menu.

    You should get this result:
     

    Attached Files:

    Arie,
    #6
  8. 2009/10/09
    Sissymaria

    Sissymaria Inactive Thread Starter

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    HI, thank's I did it right this time & I got Internet is currently running without ad ons.
     
    Sissymaria,
    #7
  9. 2009/10/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Sissymaria. Now that you are able to run Internet Explorer without add-ons, open Internet Explorer and click Tools< Manage Add-ons and disable all of the add-ons then start re-enabling them one by one until you find the culprit thats causing Internet Explorer to crash.
     
    Evan Omo,
    #8
  10. 2009/10/12
    Sissymaria

    Sissymaria Inactive Thread Starter

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    Hello,. thanks for responding to my problem. I'm getting the feeling that I might have a Virus even tho I'm current on my Norton & the scans show no problems. After I get message I "m able to stay online. So I'm not sure if it's a crash. The thing I "m trying to find out, is why my Hallmark studio care program will not open & work. I get message "Hallmark card studios has stopped working" I have uninstalled & reinstalled several time. The program always worked in the past, I have managed the add ons & followed you instructions. Again I thank you for you time & help. :)
     
    Sissymaria,
    #9
  11. 2009/10/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    So is your Internet Explorer issue resolved then?
     
    Evan Omo,
    #10
  12. 2009/10/12
    Sissymaria

    Sissymaria Inactive Thread Starter

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    internet stopped working message

    Hi again,,,,,, I downloaded Internet 8 & I do get online. I just can't get my Hallmark card studio to work. I get message Hallmark card studio stopped working. I can't figure it out, since I always had Hallmark card studio & it worked with no problem. :confused: Thank's for response......
     
    Sissymaria,
    #11
  13. 2009/10/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Since Internet Explorer now works you may want to start a new thread describing your hallmark card studio software since it doesn't have anything to do with Internet Explorer.
     
    Evan Omo,
    #12
  14. 2009/10/14
    Sissymaria

    Sissymaria Inactive Thread Starter

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    Thank you for your help. I'll start a new thread..........
     
    Sissymaria,
    #13
  15. 2009/10/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    No Problem. :)
     
    Evan Omo,
    #14

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