CD-ROM Help

Can someone help me with getting my CD -rom to work. In my computer its says there is a A: drive but I dont have a A: it shows no D: drive. My CD-rom runs but doest read or play. I looked in the hardware profiles & there is no CD listed there. I tried to install a Cd rom but the hardward list doesnt list a cd-rom. thanks Karen

 

Hi Karen, can you give us some more detail about your OS. If you are operating Win XP Home go Start > Control Panel > System > Hardware > Device Manager > have you got DVD/CD-ROM drives listed? If so, click on + and see if you have your brand of CD listed. If it is listed > Right click > click Properties and look at the bottom of the page and see whether Device Usage shows it enabled. Click on drop down and enable and OK your way out and see if it works. If not, go back to Right Click on brand name > click on uninstall > OK out and shut down computer. On Start up the system will find the device and install drivers. Let's know how you go. Neil.

 

Thanks Neil, No there is no dvd/cd-rom listed are they under a different hardware setting? I cant even find a device listed as a cd-rom or under that. How do I get D:drive back on my computer does that have something to do with it? I have xp- home-edition,service pack2
Thanks again Karen

 

Thanks Pete for taking over. It was very late bedtime here. You're in good hands Karen. Neil.

 

Thanks Pete & Neil, I will try to do what you said. Thanks so much for the help. I'll get back to you on what happens or doesn't . Bye Karen