Solved Need some help with a sick PC

BillB · 2009/09/11

[Resolved] Need some help with a sick PC

I'm trying to help a co-worker with her daughter's computer. Her initial complaint was that it was taking upwards of 10 minutes to load the desktop or open any application. The first thing I noticed when I booted it was there were two anti-virus programs installed, AVG and Avast, both old versions. I removed both and installed/updated Avast. I also installed/updated and scanned with Spybot and Malwarebytes, both found some things to remove. I scanned with Avast and it only found one file and successsfully moved it to the virus chest.

The machine performance has improved greatly so far, but I'm not convinced that it is totally clean yet. It is a HP machine with Vista Home Premium 32 bit, 2.2 Ghz. processor and a Gig of ram. I'm posting the DDS logs to see if there is any more malware to be removed before returning it to the owner.

DDS (Ver_09-07-30.01) - NTFSx86
Run by Owner at 10:57:24.81 on Fri 09/11/2009
Internet Explorer: 7.0.6000.16890
Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6000.0.1252.1.1033.18.894.359 [GMT -4:00]

AV: avast! antivirus 4.8.1351 [VPS 090910-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: avast! antivirus 4.8.1351 [VPS 090910-0] *disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\System32\alg.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Owner\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com/
uLocal Page = \blank.htm
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {A057A204-BACC-4D26-8398-26FADCF27386} - No File
uRun: [Sidebar] "c:\program files\windows sidebar\sidebar.exe" /autoRun
uRun: [RunSpySweeperScheduleAtStartup] "c:\windows\system32\msfeedssync.exe" /ScheduleSweep=User_Feed_Synchronization-{A3414226-6F6B-4744-AEC1-53A180897038}
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [ISUSPM Startup] "c:\progra~1\common~1\instal~1\update~1\isuspm.exe" -startup
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe "
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockwave 11\SwHelper_1150596.exe -Update -1150596 - "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)" - "http://www.underdog.be/games/bio-racer/eco-racer3.dcr "
mRun: [<NO NAME>]
mRun: [CanonMyPrinter] "c:\program files\canon\myprinter\BJMyPrt.exe" /logon
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
mRun: [NvSvc] "RUNDLL32.EXE" c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] "RUNDLL32.EXE" c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe "
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [SmartAccess AutoStart] "c:\program files\verizon\fios\smartaccess\FIOS.exe" /file:///C:/Program Files/Verizon/FiOS/sscommon/common/snapins/shell/ss_shell.htm " "
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-9-10 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-9-10 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2009-9-10 53328]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-9-10 1153368]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-9-11 24652]

============== File Associations ===============

regfile=regedit.exe "%1" %*
scrfile= "%1" %*

=============== Created Last 30 ================

2009-09-11 10:55 <DIR> --d----- C:\HJT
2009-09-10 23:08 53,328 a------- c:\windows\system32\drivers\aswMonFlt.sys
2009-09-10 17:03 115 a------- c:\windows\wininit.ini
2009-09-10 16:20 1,657,350 a------- c:\windows\system32\wlan.tmf
2009-09-10 16:12 411,368 a------- c:\windows\system32\deploytk.dll
2009-09-10 16:05 <DIR> --d----- c:\programdata\Spybot - Search & Destroy
2009-09-10 16:05 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-09-10 16:05 <DIR> --d----- c:\progra~2\Spybot - Search & Destroy
2009-09-10 16:02 <DIR> --d----- c:\program files\SpywareBlaster
2009-09-10 16:00 <DIR> --d----- C:\tmp
2009-09-10 14:11 2,048 a------- c:\windows\system32\tzres.dll
2009-08-25 22:17 4,247,552 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-25 22:17 1,686,016 a------- c:\windows\system32\gameux.dll
2009-08-25 22:17 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-08-19 15:22 <DIR> --d----- C:\63410832487a6a2935de6209
2009-08-13 10:33 71,680 a------- c:\windows\system32\atl.dll

==================== Find3M ====================

2009-08-14 13:16 213,592 a------- c:\windows\system32\drivers\netio.sys
2009-08-14 12:42 167,424 a------- c:\windows\system32\tcpipcfg.dll
2009-08-14 12:40 103,936 a------- c:\windows\system32\netiohlp.dll
2009-08-14 12:40 15,360 a------- c:\windows\system32\netevent.dll
2009-08-14 10:25 9,728 a------- c:\windows\system32\TCPSVCS.EXE
2009-08-14 10:25 17,920 a------- c:\windows\system32\ROUTE.EXE
2009-08-14 10:25 11,264 a------- c:\windows\system32\MRINFO.EXE
2009-08-14 10:25 27,136 a------- c:\windows\system32\NETSTAT.EXE
2009-08-14 10:25 19,968 a------- c:\windows\system32\ARP.EXE
2009-08-14 10:25 10,240 a------- c:\windows\system32\finger.exe
2009-08-14 10:25 8,704 a------- c:\windows\system32\HOSTNAME.EXE
2009-08-14 10:24 813,568 a------- c:\windows\system32\drivers\tcpip.sys
2009-08-14 10:23 22,016 a------- c:\windows\system32\netiougc.exe
2009-08-03 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-18 08:17 827,392 a------- c:\windows\system32\wininet.dll
2009-07-18 08:10 56,320 a------- c:\windows\system32\iesetup.dll
2009-07-18 08:10 78,336 a------- c:\windows\system32\ieencode.dll
2009-07-18 08:10 52,736 a------- c:\windows\apppatch\iebrshim.dll
2009-07-18 08:07 72,704 a------- c:\windows\system32\admparse.dll
2009-07-18 06:00 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-07-18 04:34 48,128 a------- c:\windows\system32\mshtmler.dll
2009-07-14 09:02 313,344 a------- c:\windows\system32\wmpdxm.dll
2009-07-14 09:01 4,096 a------- c:\windows\system32\dxmasf.dll
2009-07-14 09:00 7,680 a------- c:\windows\system32\spwmp.dll
2009-07-14 07:11 8,147,968 a------- c:\windows\system32\wmploc.DLL
2009-07-11 15:32 502,272 a------- c:\windows\system32\wlansvc.dll
2009-07-11 15:32 297,984 a------- c:\windows\system32\wlansec.dll
2009-07-11 15:32 290,816 a------- c:\windows\system32\wlanmsm.dll
2009-07-11 15:32 67,584 a------- c:\windows\system32\wlanhlp.dll
2009-07-11 15:32 47,104 a------- c:\windows\system32\wlanapi.dll
2009-07-11 15:26 123,904 a------- c:\windows\system32\L2SecHC.dll
2009-06-15 11:29 156,160 a------- c:\windows\system32\t2embed.dll
2009-06-15 11:23 24,064 a------- c:\windows\system32\lpk.dll
2009-06-15 11:22 72,704 a------- c:\windows\system32\fontsub.dll
2009-06-15 11:21 10,240 a------- c:\windows\system32\dciman32.dll
2009-06-15 11:20 34,304 a------- c:\windows\system32\atmlib.dll
2009-06-15 09:03 289,792 a------- c:\windows\system32\atmfd.dll
2009-06-06 10:39 86,016 a------- c:\windows\inf\infstrng.dat
2009-06-06 10:39 51,200 a------- c:\windows\inf\infpub.dat
2009-06-06 10:39 86,016 a------- c:\windows\inf\infstor.dat
2008-12-28 18:31 174 a--sh--- c:\program files\desktop.ini
2008-12-28 10:08 738 a------- c:\users\owner\appdata\roaming\wklnhst.dat
2008-06-12 03:12 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-12-07 22:37 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-12-07 22:37 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-12-07 22:37 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2008-09-02 17:04 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-09-02 17:04 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-09-02 17:04 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2007-09-24 07:17 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012007092420070925\index.dat
2007-09-30 07:29 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012007093020071001\index.dat
2007-10-19 14:56 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012007100820071015\index.dat
2007-10-19 14:56 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012007101920071020\index.dat
2009-06-08 21:56 3,811,616 a--sh--- c:\windows\system32\drivers\fidbox.dat
2007-05-11 17:39 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2007-05-11 17:39 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2007-05-11 17:39 32,768 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 10:58:30.00 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft® Windows Vistaâ„¢ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 5/4/2007 7:44:48 PM
System Uptime: 9/11/2009 8:23:15 AM (2 hours ago)

Motherboard: ASUSTek Computer INC. | | NARRA
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ | Socket AM2 | 1000/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 225 GiB total, 165.686 GiB free.
D: is FIXED (NTFS) - 8 GiB total, 0.875 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

==== Installed Programs ======================

32 Bit HP CIO Components Installer
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Media Player
Adobe Reader 7.0.8
Adobe Shockwave Player 11.5
AOL Instant Messenger
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 5
ArcSoft PhotoStudio 5.5
AutoUpdate
avast! Antivirus
Bonjour
BufferChm
C4580
C4580_Help
Canon MP Navigator 3.0
Canon MP160
Canon My Printer
Canon Utilities Easy-PhotoPrint
Cards_Calendar_OrderGift_DoMorePlugout
Coupon Printer for Windows
CustomerResearchQFolder
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DivX Codec
DivX Converter
DivX Player
DivX Web Player
DocProc
DocProcQFolder
Download Updater (AOL LLC)
Enhanced Multimedia Keyboard Solution
eSupportQFolder
Google Toolbar for Internet Explorer
GPBaseService
Hardware Diagnostic Tools
HP Connections (remove only)
HP Customer Experience Enhancements
HP Customer Feedback
HP Customer Participation Program 11.0
HP Easy Setup - Core
HP Easy Setup - Frontend
HP Imaging Device Functions 11.0
HP On-Screen Caps/Num/Scroll Lock Indicator
HP Photosmart C4500 All-In-One Driver Software 11.0 Rel .4
HP Photosmart Essential 2.5
HP Photosmart Essential 3.0
HP Picasso Media Center Add-In
HP Smart Web Printing
HP Solution Center 11.0
HP Total Care Advisor
HP Update
HPPhotoSmartPhotobookWebPack1
HPProductAssistant
HPSSupply
iTunes
Java(TM) 6 Update 15
Java(TM) 6 Update 2
LightScribe 1.4.136.1
Linksys Wireless-G PCI Adapter
Malwarebytes' Anti-Malware
MarketResearch
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
muvee autoProducer 5.0
My HP Games
Network
NVIDIA Drivers
OCR Software by I.R.I.S. 11.0
PanoStandAlone
PS_AIO_04_C4580_ProductContext
PS_AIO_04_C4580_Software
PS_AIO_04_C4580_Software_Min
PSSWCORE
Python 2.4.3
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Rhapsody Player Engine
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
RPS CRT
Scan
Shop for HP Supplies
SmartWebPrinting
Soft Data Fax Modem with SmartCP
SolutionCenter
Spybot - Search & Destroy
SpywareBlaster 4.2
Status
Toolbox
TrayApp
UnloadSupport
Verizon FiOS Connection Wizard
Verizon Help and Support Tool
VideoToolkit01
Viewpoint Manager (Remove Only)
Viewpoint Media Player
WebReg
Wizard101

==== End Of File ===========================

broni · 2009/09/11

Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Please, never rename Combofix unless instructed.

Close any open browsers.

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".

Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

NOTE. If Combofix asks you to install Recovery Console, please allow it.

Close any open browsers.

WARNING: Combofix will disconnect your machine from the Internet as soon as it starts

Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.

If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
by clicking on Download HijackThis Installer
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!

NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator

BillB · 2009/09/11

Here are the logs you requested;

ComboFix 09-09-11.01 - Owner 09/12/2009 0:01.1.2 - NTFSx86
Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6000.0.1252.1.1033.18.894.362 [GMT -4:00]
Running from: c:\users\Owner\Desktop\ComboFix.exe
AV: avast! antivirus 4.8.1351 [VPS 090910-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: avast! antivirus 4.8.1351 [VPS 090910-0] *disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-2152478756-3922319563-605102323-500
c:\$recycle.bin\S-1-5-21-286990916-3320726575-2694097199-500

.
((((((((((((((((((((((((( Files Created from 2009-08-12 to 2009-09-12 )))))))))))))))))))))))))))))))
.

2009-09-12 04:19 . 2009-09-12 04:19 -------- d-----w- c:\users\Default\AppData\Local\temp
2009-09-12 04:19 . 2009-09-12 04:19 -------- d-----w- c:\users\Owner\AppData\Local\temp
2009-09-11 14:55 . 2009-09-11 14:55 -------- d-----w- C:\HJT
2009-09-11 03:09 . 2009-08-17 16:04 23152 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2009-09-11 03:09 . 2009-08-17 16:04 51376 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2009-09-11 03:09 . 2009-08-17 16:05 114768 ----a-w- c:\windows\system32\drivers\aswSP.sys
2009-09-11 03:09 . 2009-08-17 16:05 20560 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2009-09-11 03:09 . 2009-08-17 16:02 97480 ----a-w- c:\windows\system32\AvastSS.scr
2009-09-11 03:08 . 2009-08-17 16:10 1279456 ----a-w- c:\windows\system32\aswBoot.exe
2009-09-11 03:08 . 2009-08-17 16:05 53328 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2009-09-11 03:08 . 2009-09-11 03:08 -------- d-----w- c:\program files\Alwil Software
2009-09-10 20:20 . 2009-07-11 19:32 502272 ----a-w- c:\windows\system32\wlansvc.dll
2009-09-10 20:20 . 2009-07-11 19:32 297984 ----a-w- c:\windows\system32\wlansec.dll
2009-09-10 20:20 . 2009-07-11 19:32 290816 ----a-w- c:\windows\system32\wlanmsm.dll
2009-09-10 20:20 . 2009-07-11 19:26 123904 ----a-w- c:\windows\system32\L2SecHC.dll
2009-09-10 20:20 . 2009-07-11 19:32 67584 ----a-w- c:\windows\system32\wlanhlp.dll
2009-09-10 20:20 . 2009-07-11 19:32 47104 ----a-w- c:\windows\system32\wlanapi.dll
2009-09-10 20:20 . 2009-06-10 12:07 2855424 ----a-w- c:\windows\system32\mf.dll
2009-09-10 20:20 . 2009-06-10 12:07 98816 ----a-w- c:\windows\system32\mfps.dll
2009-09-10 20:20 . 2009-06-10 10:15 24576 ----a-w- c:\windows\system32\mfpmp.exe
2009-09-10 20:20 . 2009-06-10 10:14 52736 ----a-w- c:\windows\system32\rrinstaller.exe
2009-09-10 20:20 . 2009-06-10 08:50 2048 ----a-w- c:\windows\system32\mferror.dll
2009-09-10 20:12 . 2009-09-10 20:11 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-10 20:05 . 2009-09-10 20:22 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-09-10 20:05 . 2009-09-10 20:06 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2009-09-10 20:02 . 2009-09-10 20:19 -------- d-----w- c:\program files\SpywareBlaster
2009-09-10 20:00 . 2009-09-12 03:54 -------- d-----w- C:\tmp
2009-09-10 18:11 . 2009-06-22 08:44 2048 ----a-w- c:\windows\system32\tzres.dll
2009-08-26 02:17 . 2009-06-05 08:44 4247552 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-26 02:17 . 2009-06-05 12:30 1686016 ----a-w- c:\windows\system32\gameux.dll
2009-08-26 02:17 . 2009-06-05 12:28 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-19 19:22 . 2009-08-19 19:23 -------- d-----w- C:\63410832487a6a2935de6209
2009-08-13 14:33 . 2009-07-17 14:52 71680 ----a-w- c:\windows\system32\atl.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-11 12:05 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2009-09-11 01:01 . 2009-06-06 14:30 -------- d-----w- c:\program files\verizon_broad
2009-09-10 20:26 . 2008-12-28 18:40 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-09-10 20:11 . 2007-08-09 18:57 -------- d-----w- c:\program files\Java
2009-09-10 19:50 . 2007-02-06 16:47 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-09-10 19:50 . 2007-02-06 16:47 -------- d-----w- c:\programdata\Symantec
2009-08-14 17:16 . 2009-09-10 20:22 213592 ----a-w- c:\windows\system32\drivers\netio.sys
2009-08-14 16:42 . 2009-09-10 20:22 167424 ----a-w- c:\windows\system32\tcpipcfg.dll
2009-08-14 16:40 . 2009-09-10 20:22 103936 ----a-w- c:\windows\system32\netiohlp.dll
2009-08-14 16:40 . 2009-09-10 20:22 15360 ----a-w- c:\windows\system32\netevent.dll
2009-08-14 14:25 . 2009-09-10 20:22 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-08-14 14:25 . 2009-09-10 20:22 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-08-14 14:25 . 2009-09-10 20:22 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-08-14 14:25 . 2009-09-10 20:22 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-08-14 14:25 . 2009-09-10 20:22 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-08-14 14:25 . 2009-09-10 20:22 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-08-14 14:25 . 2009-09-10 20:22 10240 ----a-w- c:\windows\system32\finger.exe
2009-08-14 14:24 . 2009-09-10 20:22 813568 ----a-w- c:\windows\system32\drivers\tcpip.sys
2009-08-14 14:23 . 2009-09-10 20:22 22016 ----a-w- c:\windows\system32\netiougc.exe
2009-08-04 18:15 . 2009-08-04 18:15 -------- d-----w- c:\programdata\KingsIsle Entertainment
2009-08-04 18:15 . 2007-02-06 16:09 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-08-03 17:36 . 2008-12-28 20:08 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 17:36 . 2008-12-28 18:40 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-07-18 12:17 . 2009-07-28 22:20 827392 ----a-w- c:\windows\system32\wininet.dll
2009-07-18 12:10 . 2009-07-28 22:20 56320 ----a-w- c:\windows\system32\iesetup.dll
2009-07-18 12:10 . 2009-07-28 22:20 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-07-18 12:07 . 2009-07-28 22:20 72704 ----a-w- c:\windows\system32\admparse.dll
2009-07-18 10:00 . 2009-07-28 22:20 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2009-07-18 08:34 . 2009-07-28 22:19 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-07-14 13:02 . 2009-08-13 14:32 313344 ----a-w- c:\windows\system32\wmpdxm.dll
2009-07-14 13:01 . 2009-08-13 14:32 4096 ----a-w- c:\windows\system32\dxmasf.dll
2009-07-14 13:00 . 2009-08-13 14:32 7680 ----a-w- c:\windows\system32\spwmp.dll
2009-07-14 11:11 . 2009-08-13 14:32 8147968 ----a-w- c:\windows\system32\wmploc.DLL
2009-06-15 15:29 . 2009-07-15 13:31 156160 ----a-w- c:\windows\system32\t2embed.dll
2009-06-15 15:23 . 2009-07-15 13:31 24064 ----a-w- c:\windows\system32\lpk.dll
2009-06-15 15:22 . 2009-07-15 13:31 72704 ----a-w- c:\windows\system32\fontsub.dll
2009-06-15 15:21 . 2009-07-15 13:31 10240 ----a-w- c:\windows\system32\dciman32.dll
2009-06-15 15:20 . 2009-07-15 13:31 34304 ----a-w- c:\windows\system32\atmlib.dll
2009-06-15 13:03 . 2009-07-15 13:31 289792 ----a-w- c:\windows\system32\atmfd.dll
2009-06-09 01:56 . 2009-06-06 14:42 3811616 --sha-w- c:\windows\System32\drivers\fidbox.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar "= "c:\program files\Windows Sidebar\sidebar.exe" [2008-01-13 1232896]
"RunSpySweeperScheduleAtStartup "= "c:\windows\system32\msfeedssync.exe" [2006-11-02 12288]
"ehTray.exe "= "c:\windows\ehome\ehTray.exe" [2006-11-02 125440]
"ISUSPM Startup "= "c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" [2005-02-17 221184]
"swg "= "c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-05-30 39408]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Shockwave Updater "= "c:\windows\system32\Adobe\Shockwave 11\SwHelper_1150596.exe" [2009-04-29 468408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CanonMyPrinter "= "c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2006-03-22 1191936]
"SunJavaUpdateSched "= "c:\program files\Java\jre6\bin\jusched.exe" [2009-09-10 149280]
"NvSvc "= "c:\windows\system32\nvsvc.dll" [2007-07-07 86016]
"NvCplDaemon "= "c:\windows\system32\NvCpl.dll" [2007-07-07 8466432]
"NvMediaCenter "= "c:\windows\system32\NvMcTray.dll" [2007-07-07 81920]
"Verizon_McciTrayApp "= "c:\program files\Verizon\McciTrayApp.exe" [2009-03-10 1553920]
"QuickTime Task "= "c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper "= "c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"HP Software Update "= "c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpqSRMon "= "c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe" [2008-03-13 81920]
"avast! "= "c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-08-17 81000]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher "= "c:\windows\SMINST\launcher.exe" [2006-11-25 44136]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux "=wdmaud.drv

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0SsiEfr.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@= "Service "

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Connections.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Connections.lnk
backup=c:\windows\pss\HP Connections.lnk.CommonStartup
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring "=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring "=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring "=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{ABEB5F31-242F-46B1-860C-9490D30A301B} "= UDP:c:\program files\HP Connections\6811507\Program\HP Connections.exe:HP Connections
"{82700D9D-1A4E-4C6F-9703-4FE8F8F34575} "= TCP:c:\program files\HP Connections\6811507\Program\HP Connections.exe:HP Connections
"{84A262D3-97C7-45DD-AFA6-D737FF3E0FE0} "= UDP:c:\program files\HP Connections\6811507\Program\HP Connections.exe:HP Connections
"{C2A21A3D-3F8F-4720-A0DE-61C3E258FF2B} "= TCP:c:\program files\HP Connections\6811507\Program\HP Connections.exe:HP Connections
"{EB879A75-D9ED-4C60-AE7D-D39EDAAC538B} "= c:\program files\HP Connections\6811507\Program\HP Connections:HP Connections
"{D7311A9F-7EB1-4ED9-8EAC-57701E3EDB76} "= UDP:c:\program files\HP Connections\6811507\Program\HP Connections.exe:HP Connections
"{7A86607A-056C-4CED-A519-7055C79FA52F} "= TCP:c:\program files\HP Connections\6811507\Program\HP Connections.exe:HP Connections
"{BC82CACC-DCD3-4E29-8252-20028220B2FC} "= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{E9DFB893-D16F-491E-8299-DF82E5639064} "= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{36946570-5F96-412E-9AE1-D2FCE2F00435} "= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{F33BF12B-072B-43C2-BBBF-F62C7D89D8FE} "= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{CC58D6F6-361A-4809-984E-71F90F4CF9F6} "= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{733370BD-71DA-45DA-B935-0A3C14B8FD07} "= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{04F26328-995E-468F-BC62-BF75027C890E} "= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{4640BACD-9DF7-44E6-A2BB-423ABEDE993E} "= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{18D00898-C4C7-4DC8-B308-6AD02FAD9E7D} "= UDP:c:\program files\Common Files\AOL\Loader\aolload.exe:AOL Loader
"{E9C0A84E-F2A3-4740-9813-E6854477CC08} "= TCP:c:\program files\Common Files\AOL\Loader\aolload.exe:AOL Loader
"{D936CBFF-B19F-4689-A157-F10617CC9E23} "= UDP:c:\program files\AIM6\aim6.exe:AIM
"{807AA8D7-5997-40A3-8DD7-27CD801A2696} "= TCP:c:\program files\AIM6\aim6.exe:AIM
"{58992FE6-2BCD-4AFD-A351-5925EBF1079D} "= UDP:c:\program files\Common Files\AOL\Loader\aolload.exe:AOL Loader
"{E7DE6690-2F37-40AF-9201-93994996C7DA} "= TCP:c:\program files\Common Files\AOL\Loader\aolload.exe:AOL Loader
"{7B9FC3BC-7212-4CD2-AABA-77789126A3D2} "= UDP:c:\program files\AIM6\aim6.exe:AIM
"{C8D5578B-E6AD-4148-9643-A4748E876421} "= TCP:c:\program files\AIM6\aim6.exe:AIM
"TCP Query User{44446693-5D88-4846-BC36-27ED2B55B0CA}j:\\techwizard.exe "= UDP:J:\techwizard.exe:FiOS Video Tech Wizard
"UDP Query User{100910D2-9043-47D8-B343-960956F55B0A}j:\\techwizard.exe "= TCP:J:\techwizard.exe:FiOS Video Tech Wizard
"{61A16B8A-A4B4-4A94-B628-C5949929145F} "= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{FBFA5998-9B34-410B-B0B2-B20640FD61DC} "= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{BF234902-BCA2-45A9-84E8-44010035A88C} "= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{9F665679-82F9-4513-8A06-8E8CFB5B9831} "= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{A97A4B3B-3D1F-4B81-BAF1-C8C72D2F8B9F} "= e:\setup\hpznui01.exe:hpznui01.exe
"{BBA51EFE-3547-4753-BE03-5720D27FEAE9} "= TCP:427|RPort=427|c:\windows\system32\svchost.exe|Svc=HPSLPSVC:SLP_Service
"{52FEF796-9CFD-432A-84D1-35BBD1463BAC} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe:hpqtra08.exe
"{4B9916F4-BCE5-4DCC-B018-67DEF7C57088} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqste08.exe:hpqste08.exe
"{1C4F6EB3-1380-499D-A460-CEFAAB53E2E9} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hposid01.exe:hposid01.exe
"{9F6F88E6-E4A0-428A-BFA8-F33BF8590FA0} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqkygrp.exe:hpqkygrp.exe
"{E2AA52F0-31E4-46C7-AF13-17323A56D345} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hpoews01.exe:hpoews01.exe
"{F92C1D65-A036-40F0-89C2-930C65345D08} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hpiscnapp.exe:hpiscnapp.exe
"{21196ABD-D3B2-45EF-8F5F-267C1F4A3BD0} "= c:\program files\Common Files\HP\Digital Imaging\bin\hpqphotocrm.exe:hpqphotocrm.exe
"{3CB9A202-8E72-4878-8E50-5B706281E232} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqsudi.exe:hpqsudi.exe
"{533E7EA4-3086-4D44-B5E7-A0FF45906C99} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqpsapp.exe:hpqpsapp.exe
"{AF0FA25E-5D83-463A-953C-1F1FB5D0D838} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqpse.exe:hpqpse.exe
"{3579780A-876F-4557-9EF4-E52BBDB2DB56} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqgplgtupl.exe:hpqgplgtupl.exe
"{AD60CAA3-6863-4CC2-8D2B-C4357CE14017} "= c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe:hpqgpc01.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\RestrictedServices\Static\System]
"DFSR-1 "= RPort=5722|UDP:%SystemRoot%\system32\svchost.exe|Svc=DFSR:Allow inbound TCP traffic|

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile\AuthorizedApplications\List]
"c:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe "= c:\program files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink

R1 aswSP;avast! Self Protection;c:\windows\System32\drivers\aswSP.sys [9/10/2009 11:09 PM 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\System32\drivers\aswFsBlk.sys [9/10/2009 11:09 PM 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\System32\drivers\aswMonFlt.sys [9/10/2009 11:08 PM 53328]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [9/10/2009 4:05 PM 1153368]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [9/11/2007 7:47 PM 24652]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2008-08-22 c:\windows\Tasks\HPCeeScheduleForOwner.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2007-02-06 23:04]

2009-09-12 c:\windows\Tasks\User_Feed_Synchronization-{A3414226-6F6B-4744-AEC1-53A180897038}.job
- c:\windows\system32\msfeedssync.exe [2006-11-02 09:45]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/
uLocal Page = \blank.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-SmartAccess AutoStart - c:\program files\Verizon\FiOS\smartaccess\FIOS.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-12 00:19
Windows 6.0.6000 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial "=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(620)
c:\program files\Hewlett-Packard\HP Advisor\Pillars\Market\MLDeskBand.dll
.
Completion time: 2009-09-12 0:23
ComboFix-quarantined-files.txt 2009-09-12 04:23

Pre-Run: 177,968,799,744 bytes free
Post-Run: 178,586,042,368 bytes free

241 --- E O F --- 2009-09-11 12:12

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:32:38 AM, on 9/12/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
O4 - HKLM\..\Run: [NvSvc] "RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe "
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - HKCU\..\Run: [RunSpySweeperScheduleAtStartup] "C:\Windows\system32\msfeedssync.exe" /ScheduleSweep=User_Feed_Synchronization-{A3414226-6F6B-4744-AEC1-53A180897038}
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" -startup
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe "
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\system32\Adobe\Shockwave 11\SwHelper_1150596.exe -Update -1150596 - "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)" - "http://www.underdog.be/games/bio-racer/eco-racer3.dcr "
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon FiOS Installer.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8074 bytes

broni · 2009/09/11

Uninstall Combofix:
Go Start > Run
Type in:
combofix /u
Note the space between the "combofix" and the "/u "
Restart computer.

Open Windows Explorer and delete following folders:
Symantec Shared from c:\program files\Common Files\
Symantec from c:\programdata\

Unless you installed Viewpoint Manager knowledgeably...
Go Start>Control Panel>Add\Remove (Programs and Features in Vista), and...
Uninstall any of the following programs associated with Viewpoint:
* Viewpoint Manager
* Viewpoint Media Player
* Viewpoint Toolbar
This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware ( "drive-by-install ") as it is installed without your consent through programs like AOl, AIM, Compuserve, etc.

Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

Doubleclick the drweb-cureit.exe file and click Scan to run express scan. Click OK in pop-up window to allow scan.

This will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it. This is only a short scan.

Once the short scan has finished, select Complete scan.

Click the green arrow at the right, and the scan will start.

Click Yes to all if it asks if you want to cure/move the file.

When the scan has finished, in the menu, click File and choose Save report list

Save the report to your desktop. The report will be called DrWeb.csv

Close Dr.Web Cureit.

Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.

Copy and paste that log in the next reply. You can use Notepad to open the DrWeb.cvs report.

NOTE. During the scan, pop-up window will open asking for full version purchase. Simply close the window by clicking on X in upper right corner.

Post fresh HijackThis log as well.

BillB · 2009/09/14

I uninstalled Combofix, deleted the folders you mentioned and uninstalled the Viewpoint entries that I found. I started Dr.Web Cureit yesterday morning and have to leave it running when I left yesterday afternoon. When I returned around 10 last night, it had finished so I tried to save the report. I clicked on file and save as, then the machine blue screened with a Stop 0x00000019 and rebooted. I checked to see if by chance the report was there, no luck. I wasn't sure if I should run it again, so I thought I would ask first. Here is the new HJT log anyway;

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:26:54 AM, on 9/14/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
O4 - HKLM\..\Run: [NvSvc] "RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe "
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - HKCU\..\Run: [RunSpySweeperScheduleAtStartup] "C:\Windows\system32\msfeedssync.exe" /ScheduleSweep=User_Feed_Synchronization-{A3414226-6F6B-4744-AEC1-53A180897038}
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" -startup
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe "
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\system32\Adobe\Shockwave 11\SwHelper_1150596.exe -Update -1150596 - "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)" - "http://www.underdog.be/games/bio-racer/eco-racer3.dcr "
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon FiOS Installer.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7925 bytes

broni · 2009/09/14

OK. Leave Dr.Web alone....

Print these instructions out.

NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

***VERY IMPORTANT! Make sure, you update Superantispyware, and Malwarebytes before running the scans.***

STEP 1. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes ". If not, update the definitions before scanning by selecting "Check for Updates ". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
* Close SUPERAntiSpyware.

PHYSICALLY DISCONNECT FROM THE INTERNET

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

* Open SUPERAntiSpyware.
* Click Scan your Computer... button.
* Click Scanning Preferences/Control Center... button.
* Under General and Startup tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
- Close browsers before scanning.
- Terminate memory threats before quarantining.
* Click the Close button to leave the control center screen.
* On the left, make sure you check C:\Fixed Drive.
* On the right, choose Perform Complete Scan.
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
* Make sure everything has a checkmark next to it and click Next.
* A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
* If asked if you want to reboot, click Yes.
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
- Click Preferences, then click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
- Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.
Post SUPERAntiSpyware log.

RECONNECT TO THE INTERNET

RESTART COMPUTER!

STEP 2. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
(Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

STEP 3.
Post fresh HijackThis log.
NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator
Do NOT attempt to "fix" anything!

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

BillB · 2009/09/15

Neither SuperAntispyware or MalwareBytes found anything, but here are the logs;

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/15/2009 at 00:59 AM

Application Version : 4.28.1010

Core Rules Database Version : 4101
Trace Rules Database Version: 2041

Scan type : Complete Scan
Total Scan Time : 01:09:41

Memory items scanned : 265
Memory threats detected : 0
Registry items scanned : 8061
Registry threats detected : 0
File items scanned : 146005
File threats detected : 0

Malwarebytes' Anti-Malware 1.41
Database version: 2804
Windows 6.0.6000

9/15/2009 4:11:31 PM
mbam-log-2009-09-15 (16-11-31).txt

Scan type: Full Scan (C:\|)
Objects scanned: 240286
Time elapsed: 55 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:19:25 PM, on 9/15/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
O4 - HKLM\..\Run: [NvSvc] "RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe "
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - HKCU\..\Run: [RunSpySweeperScheduleAtStartup] "C:\Windows\system32\msfeedssync.exe" /ScheduleSweep=User_Feed_Synchronization-{A3414226-6F6B-4744-AEC1-53A180897038}
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" -startup
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe "
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\system32\Adobe\Shockwave 11\SwHelper_1150596.exe -Update -1150596 - "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)" - "http://www.underdog.be/games/bio-racer/eco-racer3.dcr "
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon FiOS Installer.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8034 bytes

broni · 2009/09/15

How is computer doing right now?

Disable TeaTimer, as it'll interfere with the cleaning process:
Right click Spybot's TeaTimer System Tray Icon.
Click Exit Spybot-S&D Resident.
TeaTimer closes.
NOTE. If on re-boot, Spybot inquires about registry change(s), allow it.

==============================================================

Print this post out, since you won't have an access to it, at some point.

1. Open HijackThis.

2. Close all windows, except for HijackThis.

3. Put checkmarks next to the following HijackThis entries:

- R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
- O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
- O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
- O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\system32\Adobe\Shockwave 11\SwHelper_1150596.exe -Update -1150596 - "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)" - "http://www.underdog.be/games/bio-racer/eco-racer3.dcr "

4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

- O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
- O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
- O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
- O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe "
- O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
- O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
- O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe
- O4 - HKCU\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" -startup
- O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
- O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

5. Click on Fix checked button.

6. Restart computer.

7. Post new HijackThis log.

BillB · 2009/09/15

The machine's performance has improved a lot from when I got it. It still takes quite a while to load the desktop, I'm guessing that it may have to do with the amount of memory installed. The machine has on-board video which carves out some of the ram, I have suggested that they increase the ram to 2 or 3 Gig also. Here is the latest HJT log, I removed all the entries you suggested in your last post.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:15:51 PM, on 9/15/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NvSvc] "RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - HKCU\..\Run: [RunSpySweeperScheduleAtStartup] "C:\Windows\system32\msfeedssync.exe" /ScheduleSweep=User_Feed_Synchronization-{A3414226-6F6B-4744-AEC1-53A180897038}
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe "
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon FiOS Installer.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6107 bytes

broni · 2009/09/15

I'm glad to hear, your computer is doing fine
How much RAM do you have?
Vista definitely likes to work with 2GB, no less.

Your computer is clean

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

2. Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore ".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C: ")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

3. Restart computer.

4. Turn System Restore on.

5. Make sure, Windows Updates are current.

[SIZE= "4"]6. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately![/SIZE]

7. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

8. Run defrag at your convenience.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Please, let me know, how is your computer doing.

BillB · 2009/09/16

Glad to hear it is clean, it is running much better than when I first got it. I suggested that the ram be upgraded so they are going to add 2 Gig for 3 Gig total. The on-board video takes over 100 Meg, so right now Vista is running on a little under 900 Meg., way too little to perform well.

Thanks for all your help, it's much appreciated.

broni · 2009/09/16

You're very welcome

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broni Moderator Malware Analyst

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broni Moderator Malware Analyst

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Solved Need some help with a sick PC

BillB Well-Known Member Thread Starter

broni Moderator Malware Analyst

BillB Well-Known Member Thread Starter

broni Moderator Malware Analyst

BillB Well-Known Member Thread Starter

broni Moderator Malware Analyst

BillB Well-Known Member Thread Starter

broni Moderator Malware Analyst

BillB Well-Known Member Thread Starter

broni Moderator Malware Analyst

BillB Well-Known Member Thread Starter

broni Moderator Malware Analyst

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