Resolved odd behaviour of Outlook 2003

The following problem occurs on my husband's computer, running XPHome and Office 2003, plenty of hard disk space, pst file about 180MB, RAM 2GB.

Frequently when he opens Outlook, it pops up two windows. The rear one is
malformed (part-drawn, mostly header line and some side lines), the top one is OK but does not behave properly - he cannot move messages between folders, for example, though Send/Receive works OK. The top window closes when one clicks the top-right-hand 'x', as usual, but the malformed rear window can only be removed by refreshing the desktop.

Looking at Task Manager, it appears that Outlook is not closing down properly and has to be manually stopped.

Running scanpst solves the problem for a day, perhaps, but then it comes back again.

If I copy the pst file to the laptop (XPPro and Office 2003) it works perfectly, no problems.

Does anyone know what's causing this and how it can be mended? Or will I have to uninstall and reinstall Outlook? eeek!

Kate

 

PS Have also tried opening Outlook in safe mode, same problem occurs...

 

thanks, that seems to have worked. I disabled a Bluetooth sync add-on which is never used, ran Detect and Repair, and it seems to be stable so far today. Cross fingers for tomorrow!

Kate