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All my icons are gone

Discussion in 'Windows XP' started by Dcsmitty76, 2009/09/09.

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  1. 2009/09/09
    Dcsmitty76

    Dcsmitty76 Inactive Thread Starter

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    Im hoping this isnt going to be a legnthy explanation, but here goes. Every now and then i get an advertisement that just pops up on my screen even if i dont have a browser opened. It is telling me i have a virus and i need to buy this anti-virus program. The company uses the icon with the shield and the shield is in the 4 colors that microsoft uses. I keep saying no i dont want it and close the ad. Every few minutes it will keep popping up and i keep closing it, before i know it the icon is in my tray. I go in and delete the darn thing. Before you know it all of my icons and everything else is gone from my desktop, no icons, no tray, no start, nothing. All i can get up is task manager by using cntl alt dlt. In case your wondering how am i online now, well i have to turn off my computer by just pressing the power button, then turn it back on and then i get that little box that asks me if i want to send a report to microsoft and if i say yes then it does that and then the next box has a link on the bottom for more information which will then open up a browser. This has happened to me 3 times now. The first 2 times i thought maybe it was one of the file sharing programs my kids had. But this time i am sure its this ad ware because i have no more file sharing programs, plus this happened when no one was home, no programs was opened, the computer was just on. How can a company that wants you to buy their product go ahead and mess up someones computer. Isnt there a law against this....if i ever find out how to call this company they are going to get an earful from me...so anyways how can i fix this problem without losing everything and re-loading windows from scratch. I tried to just re-load windows over top of the one i have but doesnt work. HELP!!!!!!!!!!!!

    Forgot to say when starting up and i hit F8 it will not let me use any of the other options (safemode,last known good settings, etc.) all it will let me use is START WINDOWS NORMALLY
     
    Last edited: 2009/09/09
  2. 2009/09/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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  4. 2009/09/09
    Dcsmitty76

    Dcsmitty76 Inactive Thread Starter

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    Cant get it to work

    I did the download, but when i RUN it i get a black screen up with words but it disappears before i can read it, even if i hit the pause button. When i right click it and click OPEN CONTAINING FILE when it tries to open it it tells me that the path is incorrect, so i click ok...then another window opens and tells me it cant open it because the path or syntex is incorrect...plus i cant save it to my desk top...
     
  5. 2009/09/09
    Admin.

    Admin. Administrator Administrator Staff

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