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Router won't connect to new network

Discussion in 'Networking (Hardware & Software)' started by meepkat, 2009/09/08.

  1. 2009/09/08
    meepkat

    meepkat Inactive Thread Starter

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    Hi, there,

    First off, thanks to all who are reading. I recently got Comcast broadband, and hardwired that up to my laptop (there are two laptops in the home, no desktops) just fine. I bought a Linksys WRT54G2 wireless router and went through all of the steps on the CD--connected all the wires, set up the network name and created a password, etc. Here's the thing--my laptop will connect to other available networks, but not the one I had just created. When I click on it, it asks me for a network key (I have put in both the security key that was provided, and the password I created, not sure which it wants), and then it tells me it's acquiring the network address, but never gets anywhere.

    I have an Intel Pro Wireless 2200BG network adapter, if it matters. I have Windows XP SP2. I uninstalled McAfee Security Center because I felt it might be interfering. I still have Sygate installed. I did hit the MAC spoofing button in my wireless settings, in an attempt to get the other laptop connected (it is my understanding I must do that with Comcast; correct me if I'm wrong).

    I greatly appreciate any advice. Also, if you can speak to me in layman's terms, even better! I try to be computer-literate, but sometimes get flustered and over-analyze things. :rolleyes:
     
  2. 2009/09/09
    TonyT

    TonyT SuperGeek Staff

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    No MAC spoofing needed.

    If a device (comp or router) is connected to a cable modem, and then change the device, the modem MUST be powered OFF and then ON so as to synch with the new device. A cable modem synchs using the device's MAC address. Your modem is still synched with the MAC address of the network adapter on your comp, not the router's MAC address.

    Unplug Comcast modem.
    Unplug new router.
    Connect modem to router WAN (Internet) port.
    Connect comp to router via wire (cat5). If don't have extra cat5 cable then use modem cat5 for this step.
    Plug in router.
    Connect to router via Web browser:
    address = 192.168.1.1
    username = none, don't type one
    passwd = admin (all lower case)
    Remove all wifi security, remove MAC spoofing & save changes.
    Remove cat5 and connect to router via wifi.
    Turn off comp and unplug router.
    Plugin modem, wait until synchs with Comcast headend, about 30 seconds.
    Plugin router and wait until synchs with modem.
    Turn on comp.

    If all OK and can connect via wifi, use cat5 again to connect to router and change wifi security.
     
    Last edited: 2009/09/09

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  4. 2009/09/09
    meepkat

    meepkat Inactive Thread Starter

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    Works, but isn't secure

    Thank you, Tony, for your help. I did as you said, and was able to connect both laptops to the unsecured wireless network. As soon as I changed the router settings back to secured, I was kicked off the network and could not reconnect (it behaved the same way as the original problem--continually acquiring the network address and never moving past that step).

    So, right now, I have both computers on the unsecured network, but I feel uncomfortable leaving it vulnerable like that. I really can't figure out what the issue is...if you have any other suggestions, I'd be grateful!
     
  5. 2009/09/09
    TonyT

    TonyT SuperGeek Staff

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    Set the wifi security to WPA Personal.

    If no joy, use WEP.
    Note: you create the WEP key in the router wifi security page. The name you type is converted to a HEX key. You MUST use the HEX key when prompted by Windows. 64 bit WEP = 10 characters. 128 bit WEP = 26 characters. So theres'd no confusions, HEX uses the characters 0-9 & A-F.

    Some firmware versions that router uses have problems with WPA. You may want to connect first and grab the latest firmware version at the Linksys site. Do NOT NOT install new firmware while connected by wifi though, always connect by cat5 when installing new firmware.
     
    Last edited: 2009/09/09

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