Windows Vista Missing DVD Rom in my Computer (Vista)

I lost my CD/DVD Rom in my Computer. I really don't know what to do! Can anyone help me? I have to to go the Device manager but it say error due to "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) "

And also that day I am trying to uninstalled Nero IN-CD. but it keep showing a message "The In-Cd helper services is present but failed to start. In Cd cannot start " whenever I restart my PC.


Please help me. Thank you.

 

And if that doesn't work try googling for High and low pass filters correction. Its is a registry hack to fix it. It might be the low pass filters stopping it. It tends to happen after a removal of some Burning software. Sorry not to be more helpful but I out on a clients site.....

 

this happened to me once when I tried to install a program after overwriting the incompatable warning. I lost both DVD's. Not sure about your case but my Vista went buzzerk over an old microsoft program, BION.

 

Ok At home now so here is the Info if you need it. If this is what you seeing then try it, Known to work....


vista error code 39 code 31 code 32 and code 19 Fix


If you have a Vista system and your CD Rom drive does not seem to be reading any discs then you have an upper stack error. Common error codes are

The device is not working properly because Windows cannot load the drivers required for this device (Code 31).

A driver for this device was not required, and has been turned off (Code 32 or Code 31).

Your registry might be corrupted. (Code 19)

Right click on "Computer" or "My Computer" in XP. Select Manage and then on the right side select device manager. On the left if you see a yellow exclamation mark next to your drive and were getting any of the above error codes then we have a simple fix.

Go ahead and right click on the CD or DVD drive that has a yellow exclamation mark next to it and select delete or remove.

For Vista click the windows "start" button on the bottom left and in the search box type regedit . You will be asked to confirm your admin account. Just hit next or continue.

Now browse to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

It’s just like browsing through folders so don’t worry about it. if you get lost just start over. BE SURE you follow the path 100% There are many similar files and folders so double check they all match up.

Now that you are at the {4D36E965-E325-11CE-BFC1-08002BE10318} Folder on the right side you will see several entries. right Click and delete the Upperfilters and Lowerfilters. These will be remade once you reboot.

for XP follow the above but instead click the windows start button and then select run then type regedit .


To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
1. Click StartStart button, type regedit in the Start Search box, and then click regedit in the Programs list.

User Account Control permission If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.
Note After you remove the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall any affected programs. If the problem recurs, contact the program vendor to determine whether an update is available for the program.


Ok?

 

I would backup your registry before attempting to make any changes to it.

Also, I'd try using System Restore to see if that helps.

 

Yep back up the registry Keys before you edit, System restore possibly but more likey to leave you back were you started... Code 19 well do a google for it the info and method has been used three time and worked.