quicktime files, which ones do i need

i have windows xp home on a dell desktop 2400. Quicktime tells me it need additional files to view a chat but will not tell me which ones I need. Anyone have any idea. What i get is a quicktime emblem where the chat should be.

 

No body can help me huh? Quick time has no idea what thier product needs. Why does microsoft include something that has no support unless you buy something? I was hoping that someone here simply knew the files i should download to make this thing work. Guess not..

 

wolfgpa, why don't you just "Google" Quiktime as there are quite a number of Apple sites with all the info and help you require. Neil.

 

Thanks. I have tried that and it shows me several applications but no clue as to what I need. You would think that Quicktime would come with these applications or be clear on what is needed. We are just talking about a small chat room.

 

wolfgpa, I just had another look and this may help:www.wonderhowto.com/how-to-create-chat-room/
Neil.

 

thank you Neil. I will explore this site. Quite a few interesting things there. Nice to get a response such as yours.

 

Your welcome. Let' know if it helps. Neil.

 

Last night i removed quicktime and installed the latest version after scanning for any remaining files. Same thing. Ran a registry cleaner as well as CC Cleaner. Same result. Keeps trying to send me to an apple site and I have no idea what they want me to download. A bit frustrating that Apple cant make things a bit clearer. Obviously no one quite understands what additional files I need, not even Apple. Was unable to explore that site Neil, Quicktime error. Go figure. But thanks for trying. All i need to do is take the correct path. Apple has me walking thru the forest in the dark.

 

I know your feeling. I had Quiktime install when I downloaded some software and Apple was continually wanting to install an update but it wanted me to install iTunes which I didn't want. It would not do one without the other --- so I uninstalled Quiktime. That stopped it!!! Neil.

 

I have current versions of everything. When I tried to update java there was an error. I have one thing that constantly shows up in McAffe scans. Generic Pup. McAfee seems unfamiluar with it. I have removed and replaced Quicktime maybe a dozen times. One thing good is when I find the error I remember it. Thanks Neil. I am Wayne