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Resolved Strange website access problem

Discussion in 'Internet Explorer & Microsoft Edge' started by amkeew, 2009/07/25.

  1. 2009/07/25
    amkeew

    amkeew Inactive Thread Starter

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    I regularly visit a political blog site www.dailykos.com. For the past 2 weeks, that site loads very slowly (over 15 minutes and only after after 2 or 3 refreshes) and that too without the pictures and embedded gif buttons when accessed through my normally high speed BB.

    My BB (256 KB DSL) loads my other websites very fast.

    The strange thing is that this above site actually loads faster through my dial up and also the site loads fully with pictures by dial-up. But with BB, it is slow and not loading fully.

    I disabled the Kaspersky internet security and other spyware programs. I reinstalled the browser (slimbrowser which works on IE shell), but no dice. I even tried with firefox and google chrome browsers but still the site is still very slow to load via BB.

    What could be the problem ?
     
    Last edited: 2009/07/25
    amkeew,
    #1
  2. 2009/07/25
    Arie

    Arie Administrator Administrator Staff

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    Hard to say with the information provided.

    Run a trace route & see what it tells you...
     
    Arie,
    #2


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  4. 2009/07/25
    amkeew

    amkeew Inactive Thread Starter

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    Thank you, Arie. How do I run a trace route ?
     
    Last edited: 2009/07/25
    amkeew,
    #3
  5. 2009/07/25
    amkeew

    amkeew Inactive Thread Starter

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    By trace route, do you mean pinging ?

    I did that with following results.

    Ping statistics for 208.122.51.48

    Packets sent : 4 Packets received : 4 Lost : 0

    App. round trip time in milliseconds

    Min - 266 ms Max - 270 ms Ave - 268 ms
     
    Last edited: 2009/07/26
    amkeew,
    #4
  6. 2009/07/25
    Arie

    Arie Administrator Administrator Staff

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    No. Traceroute is something much more useful.
     
    Arie,
    #5
  7. 2009/07/25
    amkeew

    amkeew Inactive Thread Starter

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    OK. I did it. Here it is. Anything there ?

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\agoram muthukumaran>tracert www.dailykos.com

    Tracing route to www.dailykos.com [208.122.51.48]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 12 ms 7 ms 10 ms 59.92.32.1
    3 35 ms 35 ms 35 ms 218.248.255.86
    4 30 ms 30 ms 29 ms 115.113.128.17.static-mumbai.vsnl.net.in [115.113.128.17]
    5 248 ms 248 ms 248 ms if-8-1.core1.NTO-NewYork.as6453.net [216.6.82.13]
    6 245 ms 251 ms 252 ms Vlan14.icore1.NTO-NewYork.as6453.net [216.6.82.2]
    7 229 ms 230 ms 229 ms ix-6-1.icore1.NTO-NewYork.as6453.net [216.6.97.22]
    8 232 ms 231 ms 232 ms vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]
    9 235 ms 236 ms 235 ms ae-4-4.ebr1.NewYork1.Level3.net [4.69.141.17]
    10 230 ms 234 ms 233 ms ae-2-2.ebr1.Newark1.Level3.net [4.69.132.98]
    11 232 ms 231 ms 232 ms ae-13-51.car3.Newark1.Level3.net [4.68.99.7]
    12 239 ms 234 ms 237 ms 0.te6-4.tsr1.ewr1.us.voxel.net [4.71.144.26]
    13 237 ms 236 ms 237 ms 0.te1-49.dsr1.lga6.us.voxel.net [208.122.44.122]
    14 239 ms 244 ms 238 ms 208.122.51.48

    Trace complete.

    C:\Documents and Settings\agoram muthukumaran>
     
    amkeew,
    #6
  8. 2009/07/25
    amkeew

    amkeew Inactive Thread Starter

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    BTW, the above pinging and trace route are via my DSL BB.
     
    amkeew,
    #7
  9. 2009/07/25
    amkeew

    amkeew Inactive Thread Starter

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    Below is the comparative BB and dial-up trace routes


    Microsoft Windows XP [Version 5.1.2600]

    Via DSL BB

    Tracing route to www.dailykos.com [208.122.51.48] over a maximum of 30 hops:

    1 * * * Request timed out.
    2 8 ms 8 ms 7 ms 59.92.32.1
    3 35 ms 35 ms 35 ms 218.248.255.86
    4 30 ms 30 ms 29 ms 115.113.128.17.static-mumbai.vsnl.net.in [115.113.128.17]
    5 248 ms 249 ms 248 ms if-8-1.core1.NTO-NewYork.as6453.net [216.6.82.13]

    6 250 ms 251 ms * Vlan14.icore1.NTO-NewYork.as6453.net [216.6.82.2]
    7 248 ms 229 ms 235 ms ix-6-1.icore1.NTO-NewYork.as6453.net [216.6.97.22]
    8 233 ms 232 ms 232 ms vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]
    9 235 ms 236 ms 236 ms ae-4-4.ebr1.NewYork1.Level3.net [4.69.141.17]
    10 239 ms 234 ms 234 ms ae-2-2.ebr1.Newark1.Level3.net [4.69.132.98]

    11 231 ms 232 ms 231 ms ae-13-51.car3.Newark1.Level3.net [4.68.99.7]
    12 235 ms 235 ms 235 ms 0.te6-4.tsr1.ewr1.us.voxel.net [4.71.144.26]
    13 236 ms 236 ms 236 ms 0.te1-49.dsr1.lga6.us.voxel.net [208.122.44.122]
    14 236 ms 238 ms 238 ms 208.122.51.48

    Trace complete.

    ------------------------------------------------------------------------------------------


    Microsoft Windows XP [Version 5.1.2600]

    Via dial-up

    Tracing route to www.dailykos.com [208.122.51.48] over a maximum of 30 hops:

    1 325 ms 158 ms 126 ms 202.54.7.18
    2 133 ms 126 ms 126 ms 202.54.7.16
    3 132 ms 126 ms 704 ms 202.54.65.86
    4 758 ms 706 ms 356 ms 59.163.55.194.static.vsnl.net.in [59.163.55.194]
    5 386 ms 388 ms 388 ms if-2-11.mse2.NW8-NewYork.as6453.net [209.58.76.21]

    6 499 ms 396 ms 390 ms if-9-1.mse1.NW8-NewYork.as6453.net [209.58.76.10]
    7 393 ms 388 ms 388 ms if-7-0-0.core1.NTO-NewYork.as6453.net [216.6.82.61]
    8 387 ms 397 ms * Vlan14.icore1.NTO-NewYork.as6453.net [216.6.82.2]
    9 483 ms 388 ms 388 ms ix-6-1.icore1.NTO-NewYork.as6453.net [216.6.97.22]
    10 379 ms 388 ms 388 ms vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]

    11 389 ms 380 ms 388 ms ae-4-4.ebr1.NewYork1.Level3.net [4.69.141.17]
    12 402 ms 396 ms 402 ms ae-2-2.ebr1.Newark1.Level3.net [4.69.132.98]
    13 385 ms 380 ms 388 ms ae-13-51.car3.Newark1.Level3.net [4.68.99.7]
    14 378 ms 380 ms 390 ms 0.te6-4.tsr1.ewr1.us.voxel.net [4.71.144.26]
    15 379 ms 388 ms 388 ms 0.te1-49.dsr1.lga6.us.voxel.net [208.122.44.122]

    16 379 ms 380 ms 388 ms 208.122.51.48

    Trace complete.
     
    Last edited: 2009/07/25
    amkeew,
    #8
  10. 2009/07/27
    Arie

    Arie Administrator Administrator Staff

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    Nope, nothing there. I can only suggest to clear your Temp Internet files, although it's doubtful that'll do anything.

    You'll have to contact your provider, but I'm pretty sure that'll get you nothing either.
     
    Arie,
    #9
  11. 2009/07/27
    amkeew

    amkeew Inactive Thread Starter

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    Thanks Arie. Clearing caches, temp internet files, Ccleaner etc. - Nothing works.

    I have printed the screen of that site. Is there anyway I can upload that 600 KB doc file here so that you can take a look at it ?
     
    Last edited: 2009/07/27
    amkeew,
    #10
  12. 2009/07/27
    TonyT

    TonyT SuperGeek Staff

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    The response times are WAY too high. The networks are congested or having hardware problems.

    My tracert:

    Tracing route to www.dailykos.com [208.122.51.48]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 7 ms 17 ms 7 ms 10.2.200.1
    3 8 ms 7 ms 7 ms ip72-219-248-49.dc.dc.cox.net [72.219.248.49]
    4 7 ms 7 ms 7 ms ip68-100-0-181.dc.dc.cox.net [68.100.0.181]
    5 8 ms 7 ms 7 ms ashbbbrj01-ae0.0.r2.as.cox.net [68.1.0.220]
    6 153 ms 215 ms 243 ms 0.te6-2.tsr1.ewr1.us.voxel.net [208.122.44.105]
    7 15 ms 15 ms 17 ms 0.te1-49.dsr1.lga6.us.voxel.net [208.122.44.122]
    8 14 ms 13 ms 14 ms 208.122.51.48

    Trace complete.
     
    TonyT,
    #11
  13. 2009/07/27
    Arie

    Arie Administrator Administrator Staff

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    Yes, but that's only on one trace, and on dial-up, the one that according to amkeew is working better than cable.
     
    Arie,
    #12
  14. 2009/07/27
    amkeew

    amkeew Inactive Thread Starter

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    Thanks Tony & Arie.

    Anyway I can post/upload a word file here ?
     
    amkeew,
    #13
  15. 2009/07/28
    Arie

    Arie Administrator Administrator Staff

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    Sorry, no.

    You could post it on any free site, but I wouldn't open a word file from an unknown source anyway. A text file yes. But you should just post what you want to post.... if it is relevant.

    WindowsBBS Contributing Members can post attachments (bmp gif jpeg jpg pdf png txt zip).
     
    Arie,
    #14
  16. 2009/07/29
    amkeew

    amkeew Inactive Thread Starter

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    Well, the issue got resolved today. After nagging my ISP, I got this from them

    "Hence we suspect the site administrator might be blocking some our IP Pool and hence we have taken up the case with our NOC. We hope it will be resolved within a day or two. "

    I don't know what that means but am just happy the nightmare is over.

    Thank you guys for your time and tips. I learnt what a route trace is. :)
     
    amkeew,
    #15
  17. 2009/07/29
    TonyT

    TonyT SuperGeek Staff

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    IP Pool: an ISP owns a fixed quantity of IP addresses. To connect to the ISP network via their modem, they auto assign an address to you dynamically, meaning that the address will change periodically. When an address in not in use(assigned out to someone) it goes back into a "pool ". Addresses can be pulled from the pool as needed.

    NOC = Network Operations Center.

    They are saying that the admin of www.dailykos.com was blocking some of your ISP IP addresses. This is entirely possible if a site has forums or site areas where public can post data, use messaging, etc. The admin may block an address because the person may be spamming or posting illegal or foul content. Or the admin may view the site logs and see that hacking attempts are coming from a certain block of IP addresses and block them or throttle back the bandwidth (cause the site to be slow for them).
     
    TonyT,
    #16
    amkeew likes this.
  18. 2009/07/29
    amkeew

    amkeew Inactive Thread Starter

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    Thanks Tony. It was an informative post. You're right. That site has many forums where one can post data, images etc. How do you think my ISP resolved the issue with the site admin ? By removing the offensive IP addresses from its pool and informing the site admin ?
     
    amkeew,
    #17
  19. 2009/07/31
    TonyT

    TonyT SuperGeek Staff

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    No, your ISP had to convince the site owner to remove the block. It's totally up to him, his choice. Unlikely the ISP will abandon IP addresses.
     
    TonyT,
    #18
  20. 2009/07/31
    amkeew

    amkeew Inactive Thread Starter

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    OK. Thanks Tony. I am happy that site access problem has been solved.
     
    amkeew,
    #19

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