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Resolved Lost XP

Discussion in 'Windows XP' started by murff48, 2009/07/19.

  1. 2009/07/19
    murff48

    murff48 Inactive Thread Starter

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    I was given a Compaq Presario that had crashed. I Finally got the QuickRestore to work, thanks to this website, but in the process lost the Windows XP Home that had been installed.
    My question is, can I reinstall it just using the product key on the sticker? Microsoft wants $60 just to talk to me about it.
    It came with Windows ME and I can't get online with it, so I'll need to download to a disk to reinstall, if it's possable.
    Any info will be greatly appreciated.
    p.s.
    I don't have access to the original CD.
     
    murff48,
    #1
  2. 2009/07/20
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    When you did the quick restore - did you restore Windows ME?

    To get XP Home on there you'll need an XP Home key and key code.
     
    Steve R Jones,
    #2


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  4. 2009/07/20
    murff48

    murff48 Inactive Thread Starter

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    I have the key from the sticker on the computer.
     
    murff48,
    #3
  5. 2009/07/20
    PeteC

    PeteC SuperGeek Staff

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    Which basically means that the key on the computer sticker is for Me.
     
    PeteC,
    #4
  6. 2009/07/21
    murff48

    murff48 Inactive Thread Starter

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    Maybe I wasn't very clear about the problem. The computer came from the factory with Me. XP was installed when it was customized, so the sticker reads, Windows XP Home Edition. I only have the code that is on the sticker, which is the product key.
    I can't find the correct location at Microsoft to verify the key. It connects to THIS computer, so nothing matches. Maybe I should just call Microsoft and find out from them?
     
    murff48,
    #5
  7. 2009/07/21
    murff48

    murff48 Inactive Thread Starter

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    Yes.
    The Quickrestore does a factory restore. XP was installed later by Compaq when they customized it.
     
    murff48,
    #6
  8. 2009/07/21
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
    #7
  9. 2009/07/21
    murff48

    murff48 Inactive Thread Starter

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    Thank you. I must have missed that, or just didn't ask the right search question.
     
    murff48,
    #8

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