1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Faulty keyboard

Discussion in 'PC Hardware' started by oldgit63, 2009/07/01.

  1. 2009/07/01
    oldgit63

    oldgit63 Inactive Thread Starter

    Joined:
    2008/03/24
    Messages:
    11
    Likes Received:
    0
    Hi to all other members. My friend purchased a Dell 6 months ago. The problem i hope someone will be able to help us with is - on pressing the key board letters are missing. Dell the maker have sent three engineers to fix it with no luck. And after requesting a replacement was refused. Can anyone tell us what to do next. Thank you .
     
    oldgit63,
    #1
  2. 2009/07/01
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,314
    Likes Received:
    252
    If the Dell techs can't fix it, we're all in trouble. I would keep after them to make it right..

    Is it a desktop or a laptop?
    Guessing that you've tried a different keyboard?
     
    Steve R Jones,
    #2


  3. to hide this advert.

  4. 2009/07/01
    foxhenry

    foxhenry Inactive

    Joined:
    2009/04/17
    Messages:
    52
    Likes Received:
    0
    how about the on screen keyboard of windows is it working or it doesn't also? just go to run type "osk" without quotes.. or do as suggested above try different k/b...
     
    foxhenry,
    #3
  5. 2009/07/01
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    That doesn't work!

    Either they fix it, or they replace it... simple.

    But I think there's more to this right?
     
    Arie,
    #4
  6. 2009/07/01
    oldgit63

    oldgit63 Inactive Thread Starter

    Joined:
    2008/03/24
    Messages:
    11
    Likes Received:
    0
    To Steve R Jones .The computer is a laptop. The tech guys from Dell have fitted 2 new keyboards to date and still the same. I think we should get in touch will Computer Active or one of the computer magazines .What do you think ?
     
    oldgit63,
    #5
  7. 2009/07/01
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    FWIW - This side of the pond the laptop would be considered 'Not fit for purpose' under the Sale of Goods Act.
     
    PeteC,
    #6
  8. 2009/07/01
    oldgit63

    oldgit63 Inactive Thread Starter

    Joined:
    2008/03/24
    Messages:
    11
    Likes Received:
    0
    Thanks to all the members that went out of their way, to help with this problem. I will let you all know tomorrow how he gets on.
     
    oldgit63,
    #7
  9. 2009/07/01
    Rockster2U

    Rockster2U Geek Member

    Joined:
    2002/04/01
    Messages:
    3,181
    Likes Received:
    9
    It might be better to try Truth or Consequences.

    ;)
     
    Rockster2U,
    #8

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...