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Printing Error from my printer p2015n

Discussion in 'Networking (Hardware & Software)' started by babatunde, 2009/06/16.

  1. 2009/06/16
    babatunde

    babatunde Inactive Thread Starter

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    Dear all

    I have printer Hp p2015n the problems start from not able to print through network. This printer has network pot and it has IP address assign to it, one day it stop working. I change the IP address still yet the same thing. Presently I cannot print from the printer even when I connect the printer directly to PC, it print error at the top of the paper like symbol^ :) MS PCLfont001.


    I need your asistant.

    Best regards

    Babatunde
     
    Last edited: 2009/06/16
    babatunde,
    #1
  2. 2009/06/16
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)

    I don't see the connection between your printing problem and Microsoft Mail - moved to Networking.
     
    PeteC,
    #2


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  4. 2009/06/17
    ReggieB

    ReggieB Inactive Alumni

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    That could be caused by a number of things, but I'd start with drivers. Try down loading the latest drivers from HP and install them.
     
    ReggieB,
    #3
  5. 2009/06/19
    ReggieB

    ReggieB Inactive Alumni

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    babatunde,

    Post responses to the thread (as replies or quotes) - not to me personally.
     
    ReggieB,
    #4
  6. 2009/06/22
    babatunde

    babatunde Inactive Thread Starter

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    Good day all,

    I find it difficult to install the new software that i downloaded for this printer it always stop (installation failed) Today am going to download another driver and install directly.

    I will get back to you shortly.

    Best regards

    Babatunde

     
    babatunde,
    #5
  7. 2009/06/22
    Scott Smith

    Scott Smith Inactive Alumni

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    Open the Printers folder on the PC, Right click on the printer and select properties. Go to the port tab and tell me what port is selected.
     
    Scott Smith,
    #6
  8. 2009/06/22
    babatunde

    babatunde Inactive Thread Starter

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    Sir

    From the port Tab i have USB001 (Virtual printer port for USB).
    _____________________________________________________________
    The printer was using IP address before the problem started. I normally have this kind of problem and once i connect it with PC and reset the IP address it will work. But now even when i connect it to single PC am having this problem.

    I count on u.

    Regards

     
    babatunde,
    #7
  9. 2009/06/22
    Scott Smith

    Scott Smith Inactive Alumni

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    That means it is pointing to the USB port to print. Look for a port called TCP/IP like this one.
     

    Attached Files:

    Scott Smith,
    #8
  10. 2009/06/22
    babatunde

    babatunde Inactive Thread Starter

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    Sir,

    I have this. I cannot find where to attached on this site/mail. I will like to attached what i have to you just like the one you sent to me just now.

    I have the same print scrn you sent to me my is (192.168.1.109 Standard TCP/IP)

    Regards
     
    babatunde,
    #9
  11. 2009/06/22
    PeteC

    PeteC SuperGeek Staff

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    Only Contributing Members can post attachments - the workaround is to post on a photohosting site and post the URL here.
     
    PeteC,
    #10
  12. 2009/06/22
    babatunde

    babatunde Inactive Thread Starter

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    Thank you sir.

    Sorry can Virus affect printer?
     
    babatunde,
    #11
  13. 2009/06/22
    Scott Smith

    Scott Smith Inactive Alumni

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    Check your private messages. I gave you an email address to send the screen shot to.
     
    Scott Smith,
    #12

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