Solved Blue Screen Error after trying to remove viruses

mtpeak · 2009/05/29

[Resolved] Blue Screen Error after trying to remove viruses

I've gotten the following stop errors after downloading Ad-Aware to get rid of some spyware and other viruses.

STOP: 0x0000008e (0xc0000005, 0xA818c8d3, 0xba4e7968, 0x00000000)

00001030-Address a818c8d3 base at a818c000, datestamp 49c97a84

STOP: 0x0000008e (0xc0000005, 0xa8c048d3, 0xba4eb968, 0x00000000)

00000e73-Address a8c048d3 base at a8c04000, datestamp 49c97a84

I get the errors every time I try to start up in Normal mode. I can work in Safe mode and removed the viruses with Malware bytes and Ad-Aware but cannot perform a system restore or uninstall Ad-Aware.

These are my logs:

DDS (Ver_09-05-14.01) - NTFSx86 NETWORK
Run by Marie at 0:34:00.95 on Sat 05/30/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1271.862 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Marie\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://netflix.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://bfc.myway.com/search/de_srchlft.html
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=localhost:7171
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: : {4d25f921-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\1.bin\deSrcAs.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: AIM Search: {40d41a8b-d79b-43d7-99a7-9ee0f344c385} - c:\program files\aim toolbar\AIMBar.dll
uRun: [AIM] c:\program files\aim\aim.exe -cnetwait.odl
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [PRONoMgrWired] c:\program files\intel\prosetwired\ncs\proset\PRONoMgr.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe "
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [WinampAgent] c:\program files\winamp\winampa.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [kmw_run.exe] kmw_run.exe
mRun: [MSWheel]
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe "
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe "
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe /Enterprise
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRunOnce: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dlbcserv.lnk - c:\program files\dell photo printer 720\dlbcserv.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &AIM Search - c:\program files\aim toolbar\AIMBar.dll/aimsearch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\marie\applic~1\mozilla\firefox\profiles\ybls8b3a.default\
FF - prefs.js: browser.startup.homepage - hxxps://mail.google.com
FF - prefs.js: network.proxy.http - localhost
FF - prefs.js: network.proxy.http_port - 7171
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\documents and settings\marie\application

data\mozilla\firefox\profiles\ybls8b3a.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPinfotl.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2007-5-29 192104]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2007-5-29 169576]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-10-7 1822648]
S2 thfyk;thfyk;c:\windows\system32\drivers\sgncqnvbeg.sys [2009-5-27 64128]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-27 101936]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090522.002\naveng.sys [2009-5-23 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090522.002\navex15.sys [2009-5-23 876144]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-10-7 116664]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-4-21 189792]

=============== Created Last 30 ================

2009-05-29 21:40 0 -------- c:\windows\system32\drivers\str.sys
2009-05-28 19:36 <DIR> --d----- c:\windows\LastGood.Tmp
2009-05-28 19:36 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-05-28 19:33 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-28 19:33 <DIR> --d----- c:\program files\Lavasoft
2009-05-28 18:03 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-28 18:03 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-28 18:03 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-28 01:27 7,304 a------- c:\windows\TMP0001.TMP
2009-05-27 14:03 <DIR> --d----- c:\docume~1\marie\applic~1\Malwarebytes
2009-05-27 14:03 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-27 00:41 <DIR> --d----- c:\windows\system32\sysloc
2009-05-27 00:40 64,128 a------- c:\windows\system32\drivers\sgncqnvbeg.sys
2009-05-20 11:40 81 a------- C:\CTX.DAT
2009-05-20 11:40 <DIR> --d----- c:\documents and settings\marie\Citrix
2009-05-14 10:06 <DIR> --d----- C:\39492c8d6dc1c916b034
2009-05-12 02:38 <DIR> --d----- c:\documents and settings\marie\.gimp-2.6
2009-05-12 02:38 <DIR> --d----- c:\documents and settings\marie\.gegl-0.0
2009-05-12 02:37 <DIR> --d----- c:\program files\GIMP-2.0

==================== Find3M ====================

2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\dllcache\wininet.dll
2008-03-12 20:19 22,336 a------- c:\docume~1\marie\applic~1\GDIPFONTCACHEV1.DAT
2007-11-13 22:35 4,280,320 a------- c:\program files\MouseWorks_PC_622.exe
2006-04-21 16:18 308,863 a------- c:\program files\01090285.cab
2006-04-12 00:30 5,225,384 a------- c:\program files\firefox_15.exe
2006-03-30 03:34 488,144 a------- c:\program files\HJTsetup.exe
2006-03-30 03:19 318,775 a------- c:\program files\CleanUp40.exe
2005-12-24 00:34 2,855 a------- c:\program files\SuperMunchers.pif
2005-12-06 02:20 895,488 a------- c:\program files\iview397.exe
2007-06-07 02:04 168 ---shr-- c:\windows\system32\63E538BB98.sys
2006-03-04 17:22 56 ---shr-- c:\windows\system32\98BB38E563.sys
2007-06-07 02:04 5,642 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 0:34:35.95 ===============

DDS (Ver_09-05-14.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/22/2005 4:58:26 PM
System Uptime: 5/29/2009 9:57:45 PM (3 hours ago)

Motherboard: Dell Inc. | | 0U6962
Processor: Intel(R) Celeron(R) M processor 1.40GHz | Microprocessor | 1396/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 34 GiB total, 9.65 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0001
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0001
Service: CVirtA

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

Ad-Aware
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 7.0.9
Adobe Setup
Adobe Shockwave Player 11
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AOL Instant Messenger
AOLIcon
Apple Mobile Device Support
Apple Software Update
Bonjour
Calc98
CleanUp!
Conexant D110 MDC V.9x Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Photo Printer 720
Dell Photo Printer 720 Logger
Dell Support Center
Dell System Restore
Dell Wireless WLAN Card
DellSupport
Digital Line Detect
GIMP 2.6.6
HijackThis 1.99.1
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internal Network Card Power Management
Internet Explorer Default Page
IrfanView (remove only)
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Java DB 10.4.1.3
Java(TM) 6 Update 11
Java(TM) SE Development Kit 6 Update 11
JCreator LE 2.50
Kensington MouseWorks
Learn2 Player (Uninstall Only)
LiveUpdate 3.2 (Symantec Corporation)
Macromedia Flash Player
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Media Content
Microsoft Office XP Standard
Microsoft Plus! Digital Media Edition Installer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Modem Helper
Mozilla Firefox (3.0.10)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
My Way Search Assistant
Netflix Movie Viewer
NetWaiting
Norton Security Center
PDF Settings
Photo Click
PowerDVD 5.5
PuTTY version 0.60
QuickSet
QuickTime
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Sonic DLA
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Symantec AntiVirus
Synaptics Pointing Device Driver
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update Manager
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VPN Client
WebCyberCoach 3.2 Dell
WebFldrs XP
Winamp (remove only)
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

5/29/2009 9:50:38 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments " " in

order to run the server: {000C101C-0000-0000-C000-000000000046}
5/29/2009 2:10:04 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV

eeCtrl Fips IntelIde intelppm SAVRT SAVRTPEL SPBBCDrv SYMTDI
5/29/2009 2:03:30 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV

eeCtrl Fips intelppm SAVRT SAVRTPEL SPBBCDrv SYMTDI
5/29/2009 12:34:20 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the

following error: The service did not respond to the start or control request in a timely fashion.
5/29/2009 12:34:18 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway

Service service to connect.
5/29/2009 12:00:40 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde
5/29/2009 1:44:40 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments " " in

order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
5/29/2009 1:42:22 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments " " in

order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
5/29/2009 1:39:26 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service NetSvc with arguments

"-Service" in order to run the server: {C3228FAC-884F-11D5-B504-000629D0B82A}
5/29/2009 1:18:05 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments " " in

order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
5/29/2009 1:17:43 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments " " in

order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/29/2009 1:17:25 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD

APPDRV eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SAVRT SAVRTPEL SPBBCDrv SYMTDI Tcpip
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which

failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which

failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Fax service depends on the Print Spooler service which failed to start

because of the following error: The dependency service or group failed to start.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service

which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service

which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Cisco Systems, Inc. VPN Service service depends on the TCP/IP

Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver

service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver

service which failed to start because of the following error: A device attached to the system is not functioning.
5/28/2009 5:34:26 PM, error: Dhcp [1002] - The IP address lease 10.0.1.196 for the Network Card with network address

0014A50D5A18 has been denied by the DHCP server 128.122.128.2 (The DHCP Server sent a DHCPNACK message).
5/28/2009 3:11:45 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the

following error: The service did not respond to the start or control request in a timely fashion.
5/28/2009 3:11:42 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM

Service service to connect.
5/28/2009 12:53:42 PM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The

service did not respond to the start or control request in a timely fashion.
5/28/2009 12:53:37 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to

connect.
5/28/2009 1:51:26 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments " " in

order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
5/28/2009 1:39:46 AM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has

done this 1 time(s).
5/28/2009 1:32:27 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PC Tools Security Service

service to connect.
5/28/2009 1:32:27 AM, error: Service Control Manager [7000] - The PC Tools Security Service service failed to start due to the following

error: The service did not respond to the start or control request in a timely fashion.
5/27/2009 1:50:11 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the LiveUpdate service to

connect.
5/27/2009 1:50:11 PM, error: Service Control Manager [7000] - The LiveUpdate service failed to start due to the following error: The

service did not respond to the start or control request in a timely fashion.
5/27/2009 1:50:11 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service LiveUpdate with arguments " " in

order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}
5/26/2009 7:12:31 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the

WZCSVC service.
5/25/2009 1:37:21 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the

Netman service.

==== End Of File ===========================

broni · 2009/05/30

Your computer is infected. Do NOT attempt to use System Restore, because, if you clean something with MBAM, for instance, and then you use System Restore, all infection is back.
Besides, System Restore will NOT cure any infection.

Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Please, never rename Combofix unless instructed.

Close any open browsers.

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".

Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

Close any open browsers.

WARNING: Combofix will disconnect your machine from the Internet as soon as it starts

Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.

If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

mtpeak · 2009/05/31

I've downloaded ComboFix and am all ready to go, but the program is saying that my anti-virus software is still running. I've disabled my Symantec Antivirus but the tray icon isn't showing the universal no sign so I still think it's running too. I don't want this to interfere with ComboFix or incur the unpredictable results. Any way to ensure that the antivirus is disabled? Should I try to run ComboFix anyway? Thanks.

broni · 2009/05/31

Did you follow instructions from here: http://www.bleepingcomputer.com/forums/topic114351.html

mtpeak · 2009/06/01

Yes, I read it. I can only work in Safe Mode, so I've been disabling within the anti-virus program, but ComboFix still detects it running. I've been able to start up in Normal mode for only about a few minutes each session, and during that time, disabled the program from within, and also by right-clicking the task icon. Although I've unchecked the auto-protect in the program, every time I disable by right-clicking the task icon, it momentarily has the universal no sign, but automatically enables itself again.

broni · 2009/06/01

Go ahead, and run Combofix then.

mtpeak · 2009/06/01

ComboFix 09-05-29.01 - Marie 06/01/2009 1:45.1 - NTFSx86 NETWORK
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1271.1019 [GMT -4:00]
Running from: c:\documents and settings\Marie\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\SuperMunchers.pif
c:\windows\system32\drivers\str.sys
c:\windows\system32\sysloc

.
((((((((((((((((((((((((( Files Created from 2009-05-01 to 2009-06-01 )))))))))))))))))))))))))))))))
.

2009-05-30 01:17 . 2008-12-04 05:25 120832 ----a-w c:\documents and settings\Marie\Application Data\Mozilla\Firefox\Profiles\ybls8b3a.default\extensions\{77b819fa-95ad-4f2c-ac7c-486b356188a9}\plugins\npietab.dll
2009-05-28 23:36 . 2009-05-28 23:36 -------- d-----w c:\windows\LastGood.Tmp
2009-05-28 23:36 . 2009-05-28 23:36 64160 ----a-w c:\windows\system32\drivers\Lbd.sys
2009-05-28 23:33 . 2009-05-30 01:57 -------- dc-h--w c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-28 23:33 . 2009-03-12 08:17 2902048 -c--a-w c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe
2009-05-28 23:33 . 2009-05-30 01:50 -------- d-----w c:\program files\Lavasoft
2009-05-28 23:33 . 2009-05-28 23:36 -------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft
2009-05-28 22:03 . 2009-05-26 17:20 40160 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-28 22:03 . 2009-05-28 22:03 -------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-05-28 22:03 . 2009-05-26 17:19 19096 ----a-w c:\windows\system32\drivers\mbam.sys
2009-05-27 18:03 . 2009-05-27 18:03 -------- d-----w c:\documents and settings\Marie\Application Data\Malwarebytes
2009-05-27 18:03 . 2009-05-27 18:03 -------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-27 04:40 . 2009-05-27 04:40 64128 ----a-w c:\windows\system32\drivers\sgncqnvbeg.sys
2009-05-20 15:40 . 2009-05-20 15:40 81 ----a-w C:\CTX.DAT
2009-05-20 15:40 . 2009-05-20 15:40 -------- d-----w c:\documents and settings\Marie\Citrix
2009-05-14 14:06 . 2009-05-14 14:06 -------- d-----w C:\39492c8d6dc1c916b034
2009-05-12 06:38 . 2009-05-20 02:32 -------- d-----w c:\documents and settings\Marie\.gimp-2.6
2009-05-12 06:38 . 2009-05-12 06:38 -------- d-----w c:\documents and settings\Marie\.gegl-0.0
2009-05-12 06:37 . 2009-05-12 06:37 -------- d-----w c:\program files\GIMP-2.0

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-01 05:24 . 2009-05-28 05:27 7304 ----a-w c:\windows\TMP0001.TMP
2009-05-29 16:01 . 2009-02-13 23:02 -------- d-----w c:\program files\Symantec AntiVirus
2009-05-28 05:40 . 2008-04-19 01:33 -------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2009-05-28 04:50 . 2006-03-30 07:20 -------- d-----w c:\program files\CleanUp!
2009-05-12 06:36 . 2009-04-27 21:52 -------- d-----w c:\program files\MP3 WAV Converter
2009-04-27 21:31 . 2009-04-27 21:30 -------- d-----w c:\documents and settings\Marie\Application Data\Media Player Classic
2009-03-09 15:34 . 2009-04-16 23:29 971776 ----a-w c:\documents and settings\Marie\Application Data\Mozilla\Firefox\Profiles\ybls8b3a.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071303000006.dll
2009-03-06 14:22 . 2004-08-10 17:51 284160 ----a-w c:\windows\system32\pdh.dll
2007-11-14 02:35 . 2007-11-14 02:33 4280320 ----a-w c:\program files\MouseWorks_PC_622.exe
2006-04-21 20:18 . 2006-04-21 20:18 308863 ----a-w c:\program files\01090285.cab
2006-04-12 04:30 . 2006-04-12 04:30 5225384 ----a-w c:\program files\firefox_15.exe
2006-03-30 07:34 . 2006-03-30 07:34 488144 ----a-w c:\program files\HJTsetup.exe
2006-03-30 07:19 . 2006-03-30 07:19 318775 ----a-w c:\program files\CleanUp40.exe
2005-12-06 06:20 . 2005-12-06 06:20 895488 ----a-w c:\program files\iview397.exe
2007-06-07 06:04 . 2007-04-07 00:51 168 --sh--r c:\windows\system32\63E538BB98.sys
2006-03-04 21:22 . 2006-01-25 02:05 56 --sh--r c:\windows\system32\98BB38E563.sys
2007-06-07 06:04 . 2005-09-12 22:37 5642 --sha-w c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AIM "= "c:\program files\AIM\aim.exe" [2005-08-05 67160]
"ctfmon.exe "= "c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"updateMgr "= "c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dell Wireless Manager UI "= "c:\windows\system32\WLTRAY" [X]
"SunJavaUpdateSched "= "c:\program files\Java\jre6\bin\jusched.exe" [2009-01-28 136600]
"SynTPLpr "= "c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-05-13 98304]
"SynTPEnh "= "c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-05-14 536576]
"PRONoMgrWired "= "c:\program files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe" [2004-12-09 86016]
"Dell QuickSet "= "c:\program files\Dell\QuickSet\quickset.exe" [2005-03-04 606208]
"DVDLauncher "= "c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"ISUSPM Startup "= "c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-16 221184]
"ISUSScheduler "= "c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 81920]
"DMXLauncher "= "c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 86016]
"WinampAgent "= "c:\program files\Winamp\winampa.exe" [2004-12-20 33792]
"igfxtray "= "c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd "= "c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers "= "c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"dla "= "c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941]
"dscactivate "= "c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"QuickTime Task "= "c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"iTunesHelper "= "c:\program files\iTunes\iTunesHelper.exe" [2008-09-10 289576]
"ccApp "= "c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-05-29 52840]
"vptray "= "c:\progra~1\SYMANT~1\VPTray.exe" [2007-10-08 125368]
"kmw_run.exe "= "kmw_run.exe" - c:\windows\system32\kmw_run.exe [2006-08-03 106496]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Cisco Systems VPN Client.lnk - c:\program files\Cisco Systems\VPN Client\vpngui.exe [2006-4-21 1466384]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-8-15 24576]
dlbcserv.lnk - c:\program files\Dell Photo Printer 720\dlbcserv.exe [2005-9-7 315392]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring "=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall "= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe "=
"c:\\Program Files\\AIM\\aim.exe "=
"%windir%\\Network Diagnostic\\xpnetdiag.exe "=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe "=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe "=
"c:\\Program Files\\iTunes\\iTunes.exe "=

S2 thfyk;thfyk;c:\windows\system32\drivers\sgncqnvbeg.sys [5/27/2009 12:40 AM 64128]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/27/2009 9:02 PM 101936]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [10/7/2007 9:48 PM 116664]
.
Contents of the 'Scheduled Tasks' folder

2009-05-02 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-Symantec NetDriver Monitor - c:\progra~1\SYMNET~1\SNDMon.exe
HKLM-Run-MSWheel - (no file)
SafeBoot-procexp90.Sys

.
------- Supplementary Scan -------
.
uStart Page = hxxp://netflix.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=localhost:7171
IE: &AIM Search - c:\program files\AIM Toolbar\AIMBar.dll/aimsearch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Marie\Application Data\Mozilla\Firefox\Profiles\ybls8b3a.default\
FF - prefs.js: browser.startup.homepage - hxxps://mail.google.com
FF - prefs.js: network.proxy.http - localhost
FF - prefs.js: network.proxy.http_port - 7171
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\documents and settings\Marie\Application Data\Mozilla\Firefox\Profiles\ybls8b3a.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPinfotl.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-01 01:47
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-06-01 1:50
ComboFix-quarantined-files.txt 2009-06-01 05:49

Pre-Run: 10,327,711,744 bytes free
Post-Run: 10,310,995,968 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT= "Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS= "Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

154 --- E O F --- 2009-05-14 14:12

mtpeak · 2009/06/01

DDS (Ver_09-05-14.01) - NTFSx86 NETWORK
Run by Marie at 1:54:06.81 on Mon 06/01/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1271.1018 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Marie\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://netflix.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=localhost:7171
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: : {4d25f921-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\1.bin\deSrcAs.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: AIM Search: {40d41a8b-d79b-43d7-99a7-9ee0f344c385} - c:\program files\aim toolbar\AIMBar.dll
uRun: [AIM] c:\program files\aim\aim.exe -cnetwait.odl
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [PRONoMgrWired] c:\program files\intel\prosetwired\ncs\proset\PRONoMgr.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe "
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [WinampAgent] c:\program files\winamp\winampa.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [kmw_run.exe] kmw_run.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe "
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe "
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dlbcserv.lnk - c:\program files\dell photo printer 720\dlbcserv.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &AIM Search - c:\program files\aim toolbar\AIMBar.dll/aimsearch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\marie\applic~1\mozilla\firefox\profiles\ybls8b3a.default\
FF - prefs.js: browser.startup.homepage - hxxps://mail.google.com
FF - prefs.js: network.proxy.http - localhost
FF - prefs.js: network.proxy.http_port - 7171
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\documents and settings\marie\application data\mozilla\firefox\profiles\ybls8b3a.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPinfotl.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2007-5-29 192104]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2007-5-29 169576]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-10-7 1822648]
S2 thfyk;thfyk;c:\windows\system32\drivers\sgncqnvbeg.sys [2009-5-27 64128]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-27 101936]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090522.002\naveng.sys [2009-5-23 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090522.002\navex15.sys [2009-5-23 876144]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-10-7 116664]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-4-21 189792]

=============== Created Last 30 ================

2009-06-01 01:43 <DIR> a-dshr-- C:\cmdcons
2009-06-01 01:41 161,792 a------- c:\windows\SWREG.exe
2009-06-01 01:41 154,624 a------- c:\windows\PEV.exe
2009-06-01 01:41 98,816 a------- c:\windows\sed.exe
2009-06-01 01:41 <DIR> --ds---- C:\ComboFix
2009-05-28 19:36 <DIR> --d----- c:\windows\LastGood.Tmp
2009-05-28 19:36 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-05-28 19:33 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-28 19:33 <DIR> --d----- c:\program files\Lavasoft
2009-05-28 18:03 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-28 18:03 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-28 18:03 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-28 01:27 7,304 a------- c:\windows\TMP0001.TMP
2009-05-27 14:03 <DIR> --d----- c:\docume~1\marie\applic~1\Malwarebytes
2009-05-27 14:03 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-27 00:40 64,128 a------- c:\windows\system32\drivers\sgncqnvbeg.sys
2009-05-20 11:40 81 a------- C:\CTX.DAT
2009-05-20 11:40 <DIR> --d----- c:\documents and settings\marie\Citrix
2009-05-14 10:06 <DIR> --d----- C:\39492c8d6dc1c916b034
2009-05-12 02:38 <DIR> --d----- c:\documents and settings\marie\.gimp-2.6
2009-05-12 02:38 <DIR> --d----- c:\documents and settings\marie\.gegl-0.0
2009-05-12 02:37 <DIR> --d----- c:\program files\GIMP-2.0

==================== Find3M ====================

2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2008-03-12 20:19 22,336 a------- c:\docume~1\marie\applic~1\GDIPFONTCACHEV1.DAT
2007-11-13 22:35 4,280,320 a------- c:\program files\MouseWorks_PC_622.exe
2006-04-21 16:18 308,863 a------- c:\program files\01090285.cab
2006-04-12 00:30 5,225,384 a------- c:\program files\firefox_15.exe
2006-03-30 03:34 488,144 a------- c:\program files\HJTsetup.exe
2006-03-30 03:19 318,775 a------- c:\program files\CleanUp40.exe
2005-12-06 02:20 895,488 a------- c:\program files\iview397.exe
2007-06-07 02:04 168 ---shr-- c:\windows\system32\63E538BB98.sys
2006-03-04 17:22 56 ---shr-- c:\windows\system32\98BB38E563.sys
2007-06-07 02:04 5,642 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 1:54:54.51 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-05-14.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/22/2005 4:58:26 PM
System Uptime: 6/1/2009 1:53:03 AM (0 hours ago)

Motherboard: Dell Inc. | | 0U6962
Processor: Intel(R) Celeron(R) M processor 1.40GHz | Microprocessor | 1396/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 34 GiB total, 9.628 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0001
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0001
Service: CVirtA

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

Ad-Aware
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 7.0.9
Adobe Setup
Adobe Shockwave Player 11
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AOL Instant Messenger
AOLIcon
Apple Mobile Device Support
Apple Software Update
Bonjour
Calc98
CleanUp!
Conexant D110 MDC V.9x Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Photo Printer 720
Dell Photo Printer 720 Logger
Dell Support Center
Dell System Restore
Dell Wireless WLAN Card
DellSupport
Digital Line Detect
GIMP 2.6.6
HijackThis 1.99.1
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internal Network Card Power Management
Internet Explorer Default Page
IrfanView (remove only)
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Java DB 10.4.1.3
Java(TM) 6 Update 11
Java(TM) SE Development Kit 6 Update 11
JCreator LE 2.50
Kensington MouseWorks
Learn2 Player (Uninstall Only)
LiveUpdate 3.2 (Symantec Corporation)
Macromedia Flash Player
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Media Content
Microsoft Office XP Standard
Microsoft Plus! Digital Media Edition Installer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Modem Helper
Mozilla Firefox (3.0.10)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
My Way Search Assistant
Netflix Movie Viewer
NetWaiting
Norton Security Center
PDF Settings
Photo Click
PowerDVD 5.5
PuTTY version 0.60
QuickSet
QuickTime
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Sonic DLA
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Symantec AntiVirus
Synaptics Pointing Device Driver
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update Manager
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VPN Client
WebCyberCoach 3.2 Dell
WebFldrs XP
Winamp (remove only)
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

6/1/2009 12:14:12 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments " " in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
6/1/2009 12:05:27 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service LiveUpdate with arguments " " in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}
6/1/2009 12:04:21 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service SymWSC with arguments " " in order to run the server: {9F92FFA3-40D1-475A-9323-A39C705DAB86}
6/1/2009 1:45:27 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PEVSystemStart service to connect.
6/1/2009 1:26:34 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV eeCtrl Fips intelppm SAVRT SAVRTPEL SYMTDI
5/29/2009 9:50:38 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments " " in order to run the server: {000C101C-0000-0000-C000-000000000046}
5/29/2009 2:10:04 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV eeCtrl Fips IntelIde intelppm SAVRT SAVRTPEL SPBBCDrv SYMTDI
5/29/2009 2:03:30 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV eeCtrl Fips intelppm SAVRT SAVRTPEL SPBBCDrv SYMTDI
5/29/2009 12:34:20 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/29/2009 12:34:18 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
5/29/2009 12:00:40 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde
5/29/2009 1:44:40 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments " " in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
5/29/2009 1:42:22 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments " " in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
5/29/2009 1:39:26 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service NetSvc with arguments "-Service" in order to run the server: {C3228FAC-884F-11D5-B504-000629D0B82A}
5/29/2009 1:18:05 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments " " in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
5/29/2009 1:17:43 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments " " in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/29/2009 1:17:25 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD APPDRV eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SAVRT SAVRTPEL SPBBCDrv SYMTDI Tcpip
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Fax service depends on the Print Spooler service which failed to start because of the following error: The dependency service or group failed to start.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Cisco Systems, Inc. VPN Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/28/2009 5:34:26 PM, error: Dhcp [1002] - The IP address lease 10.0.1.196 for the Network Card with network address 0014A50D5A18 has been denied by the DHCP server 128.122.128.2 (The DHCP Server sent a DHCPNACK message).
5/28/2009 3:11:45 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/28/2009 3:11:42 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
5/28/2009 12:53:42 PM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/28/2009 12:53:37 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
5/28/2009 1:51:26 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments " " in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
5/28/2009 1:39:46 AM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).
5/28/2009 1:32:27 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PC Tools Security Service service to connect.
5/28/2009 1:32:27 AM, error: Service Control Manager [7000] - The PC Tools Security Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/27/2009 8:46:52 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service LiveUpdate with arguments " " in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}
5/27/2009 1:50:11 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the LiveUpdate service to connect.
5/27/2009 1:50:11 PM, error: Service Control Manager [7000] - The LiveUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/27/2009 1:49:34 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service.
5/25/2009 1:37:21 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Netman service.

==== End Of File ===========================

broni · 2009/06/01

1. Please open Notepad

Click Start , then Run

Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
c:\windows\system32\drivers\sgncqnvbeg.sys
c:\windows\TMP0001.TMP
c:\program files\firefox_15.exe
c:\windows\system32\63E538BB98.sys
c:\windows\system32\98BB38E563.sys

Folder::
C:\39492c8d6dc1c916b034

Driver::
sgncqnvbeg.sys
thfyk

Registry::
Click to expand...

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

Combofix.txt

A new HijackThis log.

See, if starting in Normal Mode still creates errors.

mtpeak · 2009/06/01

ComboFix 09-05-31.06 - Marie 06/01/2009 11:48.2 - NTFSx86 NETWORK
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1271.1020 [GMT -4:00]
Running from: c:\documents and settings\Marie\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Marie\Desktop\CFScript.txt
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

FILE ::
"c:\program files\firefox_15.exe "
"c:\windows\system32\63E538BB98.sys "
"c:\windows\system32\98BB38E563.sys "
"c:\windows\system32\drivers\sgncqnvbeg.sys "
"c:\windows\TMP0001.TMP "
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\39492c8d6dc1c916b034
c:\program files\firefox_15.exe
c:\windows\system32\63E538BB98.sys
c:\windows\system32\98BB38E563.sys
c:\windows\system32\drivers\sgncqnvbeg.sys
c:\windows\TMP0001.TMP

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_THFYK
-------\Service_thfyk

((((((((((((((((((((((((( Files Created from 2009-05-01 to 2009-06-01 )))))))))))))))))))))))))))))))
.

2009-05-30 01:17 . 2008-12-04 05:25 120832 ----a-w- c:\documents and settings\Marie\Application Data\Mozilla\Firefox\Profiles\ybls8b3a.default\extensions\{77b819fa-95ad-4f2c-ac7c-486b356188a9}\plugins\npietab.dll
2009-05-28 23:36 . 2009-05-28 23:36 64160 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-05-28 23:33 . 2009-05-30 01:57 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-28 23:33 . 2009-03-12 08:17 2902048 -c--a-w- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe
2009-05-28 23:33 . 2009-05-30 01:50 -------- d-----w- c:\program files\Lavasoft
2009-05-28 23:33 . 2009-05-28 23:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-05-28 22:03 . 2009-05-26 17:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-28 22:03 . 2009-05-28 22:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-05-28 22:03 . 2009-05-26 17:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-05-27 18:03 . 2009-05-27 18:03 -------- d-----w- c:\documents and settings\Marie\Application Data\Malwarebytes
2009-05-27 18:03 . 2009-05-27 18:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-20 15:40 . 2009-05-20 15:40 81 ----a-w- C:\CTX.DAT
2009-05-20 15:40 . 2009-05-20 15:40 -------- d-----w- c:\documents and settings\Marie\Citrix
2009-05-12 06:38 . 2009-05-20 02:32 -------- d-----w- c:\documents and settings\Marie\.gimp-2.6
2009-05-12 06:38 . 2009-05-12 06:38 -------- d-----w- c:\documents and settings\Marie\.gegl-0.0
2009-05-12 06:37 . 2009-05-12 06:37 -------- d-----w- c:\program files\GIMP-2.0

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-01 15:57 . 2009-02-13 23:02 -------- d-----w- c:\program files\Symantec AntiVirus
2009-05-28 05:40 . 2008-04-19 01:33 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-05-28 04:50 . 2006-03-30 07:20 -------- d-----w- c:\program files\CleanUp!
2009-05-12 06:36 . 2009-04-27 21:52 -------- d-----w- c:\program files\MP3 WAV Converter
2009-04-27 21:31 . 2009-04-27 21:30 -------- d-----w- c:\documents and settings\Marie\Application Data\Media Player Classic
2009-03-09 15:34 . 2009-04-16 23:29 971776 ----a-w- c:\documents and settings\Marie\Application Data\Mozilla\Firefox\Profiles\ybls8b3a.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071303000006.dll
2009-03-06 14:22 . 2004-08-10 17:51 284160 ----a-w- c:\windows\system32\pdh.dll
2007-11-14 02:35 . 2007-11-14 02:33 4280320 ----a-w- c:\program files\MouseWorks_PC_622.exe
2006-04-21 20:18 . 2006-04-21 20:18 308863 ----a-w- c:\program files\01090285.cab
2006-03-30 07:34 . 2006-03-30 07:34 488144 ----a-w- c:\program files\HJTsetup.exe
2006-03-30 07:19 . 2006-03-30 07:19 318775 ----a-w- c:\program files\CleanUp40.exe
2005-12-06 06:20 . 2005-12-06 06:20 895488 ----a-w- c:\program files\iview397.exe
2007-06-07 06:04 . 2005-09-12 22:37 5642 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((( SnapShot@2009-06-01_05.47.43 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-06-01 15:56 . 2009-06-01 15:56 16384 c:\windows\temp\Perflib_Perfdata_6f8.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AIM "= "c:\program files\AIM\aim.exe" [2005-08-05 67160]
"ctfmon.exe "= "c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"updateMgr "= "c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dell Wireless Manager UI "= "c:\windows\system32\WLTRAY" [X]
"SunJavaUpdateSched "= "c:\program files\Java\jre6\bin\jusched.exe" [2009-01-28 136600]
"SynTPLpr "= "c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-05-13 98304]
"SynTPEnh "= "c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-05-14 536576]
"PRONoMgrWired "= "c:\program files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe" [2004-12-09 86016]
"Dell QuickSet "= "c:\program files\Dell\QuickSet\quickset.exe" [2005-03-04 606208]
"DVDLauncher "= "c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"ISUSPM Startup "= "c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-16 221184]
"ISUSScheduler "= "c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 81920]
"DMXLauncher "= "c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 86016]
"WinampAgent "= "c:\program files\Winamp\winampa.exe" [2004-12-20 33792]
"igfxtray "= "c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd "= "c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers "= "c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"dla "= "c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941]
"dscactivate "= "c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"QuickTime Task "= "c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"iTunesHelper "= "c:\program files\iTunes\iTunesHelper.exe" [2008-09-10 289576]
"ccApp "= "c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-05-29 52840]
"vptray "= "c:\progra~1\SYMANT~1\VPTray.exe" [2007-10-08 125368]
"kmw_run.exe "= "kmw_run.exe" - c:\windows\system32\kmw_run.exe [2006-08-03 106496]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Cisco Systems VPN Client.lnk - c:\program files\Cisco Systems\VPN Client\vpngui.exe [2006-4-21 1466384]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-8-15 24576]
dlbcserv.lnk - c:\program files\Dell Photo Printer 720\dlbcserv.exe [2005-9-7 315392]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring "=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall "= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe "=
"c:\\Program Files\\AIM\\aim.exe "=
"%windir%\\Network Diagnostic\\xpnetdiag.exe "=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe "=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe "=
"c:\\Program Files\\iTunes\\iTunes.exe "=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/27/2009 9:02 PM 101936]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [10/7/2007 9:48 PM 116664]
.
Contents of the 'Scheduled Tasks' folder

2009-05-02 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://netflix.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=localhost:7171
IE: &AIM Search - c:\program files\AIM Toolbar\AIMBar.dll/aimsearch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Marie\Application Data\Mozilla\Firefox\Profiles\ybls8b3a.default\
FF - prefs.js: browser.startup.homepage - hxxps://mail.google.com
FF - prefs.js: network.proxy.http - localhost
FF - prefs.js: network.proxy.http_port - 7171
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\documents and settings\Marie\Application Data\Mozilla\Firefox\Profiles\ybls8b3a.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPinfotl.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-01 11:57
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3156)
c:\windows\system32\kmw_dll.dll
c:\windows\system32\WOW32.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\windows\system32\WLTRYSVC.EXE
c:\windows\system32\BCMWLTRY.EXE
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Dell\NicConfigSvc\NicConfigSvc.exe
c:\program files\Common Files\Protexis\License Service\PSIService.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\program files\Common Files\Symantec Shared\Security Center\symwsc.exe
c:\program files\Common Files\Symantec Shared\Security Center\SymSCUI.exe
c:\windows\system32\wscntfy.exe
c:\progra~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
c:\windows\system32\WLTRAY.EXE
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\kmw_show.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-06-01 12:06 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-01 16:06
ComboFix2.txt 2009-06-01 05:50

Pre-Run: 10,323,779,584 bytes free
Post-Run: 8,874,369,024 bytes free

191 --- E O F --- 2009-05-14 14:12

mtpeak · 2009/06/01

DDS (Ver_09-05-14.01) - NTFSx86
Run by Marie at 12:10:19.45 on Mon 06/01/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1271.651 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymSCUI.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\kmw_run.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Marie\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://netflix.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=localhost:7171
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: : {4d25f921-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\1.bin\deSrcAs.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: AIM Search: {40d41a8b-d79b-43d7-99a7-9ee0f344c385} - c:\program files\aim toolbar\AIMBar.dll
uRun: [AIM] c:\program files\aim\aim.exe -cnetwait.odl
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [PRONoMgrWired] c:\program files\intel\prosetwired\ncs\proset\PRONoMgr.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe "
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [WinampAgent] c:\program files\winamp\winampa.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [kmw_run.exe] kmw_run.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe "
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe "
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dlbcserv.lnk - c:\program files\dell photo printer 720\dlbcserv.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &AIM Search - c:\program files\aim toolbar\AIMBar.dll/aimsearch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\marie\applic~1\mozilla\firefox\profiles\ybls8b3a.default\
FF - prefs.js: browser.startup.homepage - hxxps://mail.google.com
FF - prefs.js: network.proxy.http - localhost
FF - prefs.js: network.proxy.http_port - 7171
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\documents and settings\marie\application data\mozilla\firefox\profiles\ybls8b3a.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPinfotl.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2007-5-29 192104]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2007-5-29 169576]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-10-7 1822648]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-27 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090601.003\naveng.sys [2009-6-1 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090601.003\navex15.sys [2009-6-1 876144]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-10-7 116664]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-4-21 189792]

=============== Created Last 30 ================

2009-06-01 01:43 <DIR> a-dshr-- C:\cmdcons
2009-06-01 01:41 161,792 a------- c:\windows\SWREG.exe
2009-06-01 01:41 154,624 a------- c:\windows\PEV.exe
2009-06-01 01:41 98,816 a------- c:\windows\sed.exe
2009-05-28 19:36 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-05-28 19:33 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-28 19:33 <DIR> --d----- c:\program files\Lavasoft
2009-05-28 18:03 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-28 18:03 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-28 18:03 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-27 14:03 <DIR> --d----- c:\docume~1\marie\applic~1\Malwarebytes
2009-05-27 14:03 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-20 11:40 81 a------- C:\CTX.DAT
2009-05-20 11:40 <DIR> --d----- c:\documents and settings\marie\Citrix
2009-05-12 02:38 <DIR> --d----- c:\documents and settings\marie\.gimp-2.6
2009-05-12 02:38 <DIR> --d----- c:\documents and settings\marie\.gegl-0.0
2009-05-12 02:37 <DIR> --d----- c:\program files\GIMP-2.0

==================== Find3M ====================

2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2008-03-12 20:19 22,336 a------- c:\docume~1\marie\applic~1\GDIPFONTCACHEV1.DAT
2007-11-13 22:35 4,280,320 a------- c:\program files\MouseWorks_PC_622.exe
2006-04-21 16:18 308,863 a------- c:\program files\01090285.cab
2006-03-30 03:34 488,144 a------- c:\program files\HJTsetup.exe
2006-03-30 03:19 318,775 a------- c:\program files\CleanUp40.exe
2005-12-06 02:20 895,488 a------- c:\program files\iview397.exe
2007-06-07 02:04 5,642 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 12:10:35.90 ===============

DDS (Ver_09-05-14.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/22/2005 4:58:26 PM
System Uptime: 6/1/2009 11:54:48 AM (1 hours ago)

Motherboard: Dell Inc. | | 0U6962
Processor: Intel(R) Celeron(R) M processor 1.40GHz | Microprocessor | 1396/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 34 GiB total, 8.284 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0001
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0001
Service: CVirtA

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

Ad-Aware
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 7.0.9
Adobe Setup
Adobe Shockwave Player 11
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AOL Instant Messenger
AOLIcon
Apple Mobile Device Support
Apple Software Update
Bonjour
Calc98
CleanUp!
Conexant D110 MDC V.9x Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Photo Printer 720
Dell Photo Printer 720 Logger
Dell Support Center
Dell System Restore
Dell Wireless WLAN Card
DellSupport
Digital Line Detect
GIMP 2.6.6
HijackThis 1.99.1
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internal Network Card Power Management
Internet Explorer Default Page
IrfanView (remove only)
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Java DB 10.4.1.3
Java(TM) 6 Update 11
Java(TM) SE Development Kit 6 Update 11
JCreator LE 2.50
Kensington MouseWorks
Learn2 Player (Uninstall Only)
LiveUpdate 3.2 (Symantec Corporation)
Macromedia Flash Player
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Media Content
Microsoft Office XP Standard
Microsoft Plus! Digital Media Edition Installer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Modem Helper
Mozilla Firefox (3.0.10)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
My Way Search Assistant
Netflix Movie Viewer
NetWaiting
Norton Security Center
PDF Settings
Photo Click
PowerDVD 5.5
PuTTY version 0.60
QuickSet
QuickTime
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Sonic DLA
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Symantec AntiVirus
Synaptics Pointing Device Driver
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update Manager
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VPN Client
WebCyberCoach 3.2 Dell
WebFldrs XP
Winamp (remove only)
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

6/1/2009 12:14:12 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments " " in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
6/1/2009 12:05:27 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service LiveUpdate with arguments " " in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}
6/1/2009 12:04:21 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service SymWSC with arguments " " in order to run the server: {9F92FFA3-40D1-475A-9323-A39C705DAB86}
6/1/2009 11:58:16 AM, error: Service Control Manager [7034] - The IMAPI CD-Burning COM Service service terminated unexpectedly. It has done this 1 time(s).
6/1/2009 1:45:27 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PEVSystemStart service to connect.
6/1/2009 1:26:34 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV eeCtrl Fips intelppm SAVRT SAVRTPEL SYMTDI
5/29/2009 9:50:38 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments " " in order to run the server: {000C101C-0000-0000-C000-000000000046}
5/29/2009 2:10:04 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV eeCtrl Fips IntelIde intelppm SAVRT SAVRTPEL SPBBCDrv SYMTDI
5/29/2009 2:03:30 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV eeCtrl Fips intelppm SAVRT SAVRTPEL SPBBCDrv SYMTDI
5/29/2009 12:34:20 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/29/2009 12:34:18 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
5/29/2009 12:00:40 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde
5/29/2009 1:44:40 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments " " in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
5/29/2009 1:42:22 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments " " in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
5/29/2009 1:39:26 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service NetSvc with arguments "-Service" in order to run the server: {C3228FAC-884F-11D5-B504-000629D0B82A}
5/29/2009 1:18:05 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments " " in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
5/29/2009 1:17:43 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments " " in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/29/2009 1:17:25 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD APPDRV eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SAVRT SAVRTPEL SPBBCDrv SYMTDI Tcpip
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Fax service depends on the Print Spooler service which failed to start because of the following error: The dependency service or group failed to start.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Cisco Systems, Inc. VPN Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/29/2009 1:17:25 AM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/28/2009 5:34:26 PM, error: Dhcp [1002] - The IP address lease 10.0.1.196 for the Network Card with network address 0014A50D5A18 has been denied by the DHCP server 128.122.128.2 (The DHCP Server sent a DHCPNACK message).
5/28/2009 3:11:45 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/28/2009 3:11:42 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
5/28/2009 12:53:42 PM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/28/2009 12:53:37 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
5/28/2009 12:52:42 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments " " in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
5/28/2009 12:44:45 PM, error: Service Control Manager [7000] - The LiveUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/28/2009 12:44:42 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the LiveUpdate service to connect.
5/28/2009 12:43:49 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service LiveUpdate with arguments " " in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}
5/28/2009 1:39:46 AM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).
5/28/2009 1:32:27 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PC Tools Security Service service to connect.
5/28/2009 1:32:27 AM, error: Service Control Manager [7000] - The PC Tools Security Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/27/2009 1:49:34 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service.
5/25/2009 1:37:21 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Netman service.

==== End Of File ===========================

broni · 2009/06/01

Well done
You didn't answer my question:

See, if starting in Normal Mode still creates errors.
Click to expand...

Is the computer operable in Normal Mode, now?

mtpeak · 2009/06/01

yes, yes it is! is it all over now?

broni · 2009/06/01

No, not yet, but we eliminated some major obstacles

===========================================================

Uninstall Combofix:

Go Start > Run
Type in:
combofix /u
Note the space between the "combofix" and the "/u "
Restart computer.

==========================================================

Print these instructions out.

NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

***VERY IMPORTANT! Make sure, you update Superantispyware, and Malwarebytes before running the scans.***

STEP 1. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes ". If not, update the definitions before scanning by selecting "Check for Updates ". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
* Close SUPERAntiSpyware.

PHYSICALLY DISCONNECT FROM THE INTERNET

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

* Open SUPERAntiSpyware.
* Click Scan your Computer... button.
* Click Scanning Preferences/Control Center... button.
* Under General and Startup tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
- Close browsers before scanning.
- Terminate memory threats before quarantining.
* Click the Close button to leave the control center screen.
* On the left, make sure you check C:\Fixed Drive.
* On the right, choose Perform Complete Scan.
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
* Make sure everything has a checkmark next to it and click Next.
* A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
* If asked if you want to reboot, click Yes.
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
- Click Preferences, then click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
- Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.
Post SUPERAntiSpyware log.

RECONNECT TO THE INTERNET

RESTART COMPUTER!

STEP 2. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
(Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

STEP 3. Download GMER: http://www.gmer.net/files.php, by clicking on Download EXE button.
Alternative downloads:
- http://majorgeeks.com/GMER_d5198.html
- http://www.softpedia.com/get/Interne...ers/GMER.shtml
Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
When scan is completed, click Save button, and save the results as gmer.log
Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log to your next reply.

RESTART COMPUTER

STEP 4. Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
by clicking on Download HijackThis Installer
Install, and run it.
Post HijackThis log.
Do NOT attempt to "fix" anything!

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

mtpeak · 2009/06/02

SUPERAntiSpyware done, up next MBAM.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/02/2009 at 08:14 PM

Application Version : 4.26.1004

Core Rules Database Version : 3920
Trace Rules Database Version: 1864

Scan type : Complete Scan
Total Scan Time : 04:31:31

Memory items scanned : 220
Memory threats detected : 0
Registry items scanned : 5489
Registry threats detected : 0
File items scanned : 82374
File threats detected : 0

mtpeak · 2009/06/03

Malwarebytes' Anti-Malware 1.37
Database version: 2220
Windows 5.1.2600 Service Pack 3

6/3/2009 1:08:05 PM
mbam-log-2009-06-03 (13-08-05).txt

Scan type: Full Scan (C:\|)
Objects scanned: 171251
Time elapsed: 48 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

mtpeak · 2009/06/03

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-06-03 18:54:07
Windows 5.1.2600 Service Pack 3

---- System - GMER 1.0.15 ----

SSDT 89EE4EF8 ZwAlertResumeThread
SSDT 89EBB0E8 ZwAlertThread
SSDT 89EF9DA0 ZwAllocateVirtualMemory
SSDT 89FBE560 ZwConnectPort
SSDT 89EF7090 ZwCreateMutant
SSDT 89DC1098 ZwCreateThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xA8371350]
SSDT 89FCD0A8 ZwFreeVirtualMemory
SSDT 89F93748 ZwImpersonateAnonymousToken
SSDT 89EE4638 ZwImpersonateThread
SSDT 89F156C0 ZwMapViewOfSection
SSDT 89F0CC20 ZwOpenEvent
SSDT 89CCF908 ZwOpenProcessToken
SSDT 8A0BE460 ZwOpenThreadToken
SSDT 89F0B180 ZwQueryValueKey
SSDT 89F0B788 ZwResumeThread
SSDT 8A097A30 ZwSetContextThread
SSDT 89FCEEA8 ZwSetInformationProcess
SSDT 8A04BA30 ZwSetInformationThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xA8371580]
SSDT 8A09EC90 ZwSuspendProcess
SSDT 89EBFC18 ZwSuspendThread
SSDT 8A0084F0 ZwTerminateProcess
SSDT 89EBFD58 ZwTerminateThread
SSDT 89FD2620 ZwUnmapViewOfSection
SSDT 89EF7990 ZwWriteVirtualMemory

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device A667AD20

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)

Device \FileSystem\Cdfs \Cdfs tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

---- EOF - GMER 1.0.15 ----

mtpeak · 2009/06/03

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:27:41 PM, on 6/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymSCUI.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\kmw_run.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netflix.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe "
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe "
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = nyu.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = nyu.edu
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = nyu.edu
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = nyu.edu
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 10804 bytes

broni · 2009/06/03

Please download [color= "#FF8C00"]JavaRa[/color] to your desktop and unzip it to its own folder

Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.

Accept any prompts.

Open JavaRa.exe again and select Search For Updates.

Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

When done with updating Java, click on Remove older versions button.

================================================================

1. Print this post out, since you won't have an access to it, at some point.

2. Close all windows, except for HijackThis.

3. Put checkmarks next to the following HijackThis entries:

- O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
- O4 - Global Startup: Digital Line Detect.lnk = ?
- O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

4. You may also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

- O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
- O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
- O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
- O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
- O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
- O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
- O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
- O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe "
- O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
- O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
- O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
- O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
- O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

5. Click on Fix checked button.

6. Restart computer.

7. Post new HijackThis log.

mtpeak · 2009/06/05

One fresh log coming through!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:16:33 AM, on 6/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\kmw_run.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymSCUI.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netflix.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe "
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = nyu.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = nyu.edu
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = nyu.edu
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = nyu.edu
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 8656 bytes

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Solved Blue Screen Error after trying to remove viruses

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Solved Blue Screen Error after trying to remove viruses

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