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Windows problems?? [moved, no malware infection]

Discussion in 'Windows XP' started by sfp25143, 2009/05/27.

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  1. 2009/05/30
    broni

    broni Moderator Malware Analyst

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    I think, your daughter actions, and the computer issues are simply coincidental.

    I'm getting ready for bed now, so let's continue tomorrow.
    You still can try cleaning your current computer, maybe fresh reinstall, if you don't have too much personal data there.
     
    broni,
    #41
  2. 2009/05/31
    sfp25143

    sfp25143 Inactive Thread Starter

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    FYI: spent the day cleaning and relocating computer. It was really gummed up. Did get compressed air. Got it all hooked up except for scanner. It allowed me to play a game of hearts w/lots of lag. Players thought it was the site and I am not sure myself. Will be testing it further today.
    Have a nice day!
     
    sfp25143,
    #42


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  4. 2009/05/31
    broni

    broni Moderator Malware Analyst

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    Keep us posted :)
     
    broni,
    #43
  5. 2009/05/31
    sfp25143

    sfp25143 Inactive Thread Starter

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    Will do..
    Checked my account with Dell and still owe $350 for my gdaughter's computer. Cannot buy new one now.
    Can you think of any hardware that I might get checked to see if it has gone bad? Is there a website for that?
    Thxs
     
    sfp25143,
    #44
  6. 2009/05/31
    broni

    broni Moderator Malware Analyst

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    You may...

    1. Run memtest: http://www.techspot.com/vb/topic62524.html

    2. Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
    Make sure, you select tool, which is appropriate for the brand of your hard drive.
    Depending on the program, it'll create bootable floppy, or bootable CD.
    If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD, and make the CD bootable.

    NOTE. If your hard drive is made by Toshiba, which is not listed, try using Hitachi tools.
     
    broni,
    #45
  7. 2009/06/01
    sfp25143

    sfp25143 Inactive Thread Starter

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    I don't think I am capable of running memtest. I don't even know what a stick of ram is. And after rreading about how to install it with floppy, CD, etc., and then instructions to use it, nada...
    And it said may take hours or days to run.
    any other sites that I could use with less stress?
    Thxs
     
    sfp25143,
    #46
  8. 2009/06/01
    sfp25143

    sfp25143 Inactive Thread Starter

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    P.S. And how do I find out what mfg of harddrive I have?
     
    sfp25143,
    #47
  9. 2009/06/01
    broni

    broni Moderator Malware Analyst

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    Download, and install Everest: http://www.majorgeeks.com/download4181.html
    Open it.
    In left pane expand Computer folder.
    Click once on Summary
    In upper menu, go Report>Quick Report-Summary
    Save it in text file, and paste it in your next post.
    Don't include anything under the line Debug - PCI
     
    broni,
    #48
  10. 2009/06/01
    sfp25143

    sfp25143 Inactive Thread Starter

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    it says post is too long (194299 characters). and I did the quick report summary. but could not find debug-pcs. only found near the end of report debut bios
     
    sfp25143,
    #49
  11. 2009/06/01
    sfp25143

    sfp25143 Inactive Thread Starter

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    P.S. is it possible for a person to do a remote and take a look at this dang problem?
     
    sfp25143,
    #50
  12. 2009/06/01
    sfp25143

    sfp25143 Inactive Thread Starter

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    tried and tried to delete the info you asked not to send. evidentally I don't do it right. deleting vis slecting that section still sends full content. This is where you patience come in...
    thxs
     
    sfp25143,
    #51
  13. 2009/06/01
    broni

    broni Moderator Malware Analyst

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    Split the report into few replies.
     
    broni,
    #52
  14. 2009/06/01
    sfp25143

    sfp25143 Inactive Thread Starter

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    How? when I highlight any of it to delete, it won't. tried to do it in both panes (original report and when posting). Tried copy/paste and it does the whole report and when asked to take out over the limit characters, won't let me delete any.
    I purchased Super Utilities that ran reports on my hard drive and many other things. got this on the website you want their report from. Any help there for you? It was after this I am now able to play cards on The Zone with op's. But still freezing on other card sites.
     
    sfp25143,
    #53
  15. 2009/06/01
    broni

    broni Moderator Malware Analyst

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    broni,
    #54
  16. 2009/06/01
    sfp25143

    sfp25143 Inactive Thread Starter

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    will this do?
    --------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version EVEREST v2.20.405
    Homepage http://www.lavalys.com/
    Report Type Quick Report
    Computer SHIRLEY-LRQZCP4 (sfp)
    Generator Shirley
    Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
    Date 2009-06-01
    Time 23:51


    --------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 3
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name SHIRLEY-LRQZCP4 (sfp)
    User Name Shirley

    Motherboard:
    CPU Type Intel Pentium 4, 2000 MHz (20 x 100)
    Motherboard Name Dell Dimension 4550
    Motherboard Chipset Intel Brookdale i845PE
    System Memory 256 MB (PC2700 DDR SDRAM)
    BIOS Type Phoenix (09/23/03)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display:
    Video Adapter NVIDIA GeForce4 MX 420 (64 MB)
    3D Accelerator nVIDIA GeForce4 MX 420
    Monitor Dell 1800FP (Analog) [18" LCD] (7R4772C408UZ)

    Multimedia:
    Audio Adapter Turtle Beach Santa Cruz / VideoLogic SonicFury Audio Accelerator

    Storage:
    IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Floppy Drive Floppy disk drive
    Disk Drive WDC WD300BB-75DEA0 (27 GB, IDE)
    Optical Drive HL-DT-ST CD-ROM GCR-8481B (48x CD-ROM)
    Optical Drive HL-DT-ST CD-RW GCE-8481B (48x/24x/48x CD-RW)
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 28600 MB (20655 MB free)

    Input:
    Keyboard HID Keyboard Device
    Mouse HID-compliant mouse

    Network:
    Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.2.6)
    Modem BCM V.92 56K Voicemodem

    Peripherals:
    Printer EPSON Stylus COLOR 880
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
    USB Device USB Human Interface Device
    USB Device USB Human Interface Device


    ------------------------------------------------------------------------------------------------------------------------

    The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
     
    sfp25143,
    #55
  17. 2009/06/01
    broni

    broni Moderator Malware Analyst

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    broni,
    #56
  18. 2009/06/01
    sfp25143

    sfp25143 Inactive Thread Starter

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    Does it mean I need a blank CD in place for it to download to?
    if so, which place, D or E (top one or bottom one)?
     
    sfp25143,
    #57
  19. 2009/06/01
    broni

    broni Moderator Malware Analyst

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    Download the file (DLG_V11_0.zip) to your computer.
    Double click on the file to unzip it.
    You'll get DLG_V11_0.iso file.
    Use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD.
    D, or E, I don't know, whichever is the burner.
     
    broni,
    #58
  20. 2009/06/02
    sfp25143

    sfp25143 Inactive Thread Starter

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    Do I want to create an image file from the file or write files? and when it asks me to pick a file, how? when I bring up the iso, it wants me to open it. so how do I get it to be selected by the burner?
     
    sfp25143,
    #59
  21. 2009/06/02
    broni

    broni Moderator Malware Analyst

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    broni,
    #60
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