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Solved Google Redirects, Anti-Virus Update Failures

Discussion in 'Malware and Virus Removal Archive' started by Dre Man, 2009/04/21.

  1. 2009/04/21
    Dre Man

    Dre Man Inactive Thread Starter

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    [Resolved] Google Redirects, Anti-Virus Update Failures

    Hello. I've been dealing with some very similar symptoms from other posts I've seen. It started with the links from google that would redirect me to random websites. A temporary solution I've found is to click the link 3 times or more and it would eventually work. Later my anti-virus programs would not update and many programs that I have tried downloading will not even download. I'm guessing that I have a virus but I can't seem to figure out what it is. Any help would be much appreciated. Thank you for your time.

    Here is the DDS....
    DDS (Ver_09-03-16.01) - NTFSx86
    Run by waymen at 23:19:12.19 on Tue 04/21/2009
    Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.73 [GMT -4:00]

    AV: AVG Anti-Virus *On-access scanning enabled* (Outdated)

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    svchost.exe
    svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\PROGRA~1\AVG\AVG8\avgam.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ALCXMNTR.EXE
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Documents and Settings\waymen\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uLocal Page = \blank.htm
    uStart Page = hxxp://www.yahoo.com/
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    mDefault_Search_URL = hxxp://www.google.com/ie
    mSearch Page = hxxp://www.google.com
    mStart Page = hxxp://www.google.com
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com
    mSearchAssistant = hxxp://www.google.com
    uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
    uWindows: load=c:\windows\svchost.exe
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
    TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
    TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [A00F1664C9C.exe] c:\docume~1\waymen\locals~1\temp\_A00F1664C9C.exe
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
    uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe "
    mRun: [AlcxMonitor] ALCXMNTR.EXE
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe "
    mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
    mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
    StartupFolder: c:\docume~1\waymen\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony\sony picture utility\pmbcore\SPUVolumeWatcher.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hppsc2~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpobnz08.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoddt~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
    IE: {0183D1CA-C11F-4C9B-920D-8B8DD0F1A9B4} - c:\program files\pop up blocker\pd.exe
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {32505657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1187728891421
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1204083085859
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    TCP: NameServer = 85.255.112.39,85.255.112.40
    TCP: {32F8393B-CB3D-4826-893A-1CE64A5F6F30} = 85.255.112.39,85.255.112.40
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
    Notify: 60ffd787448 - c:\windows\system32\dpnet32.dll
    Notify: avgrsstarter - avgrsstx.dll
    Notify: __c00B3A86 - c:\windows\system32\__c00B3A86.dat
    AppInit_DLLs: c:\windows\system32\karna.dat
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\waymen\applic~1\mozilla\firefox\profiles\p2fdnqg0.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
    FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
    FF - component: c:\program files\avg\avg8\toolbarff\components\vmAVGConnector.dll
    FF - component: c:\program files\mozilla firefox\components\iamfamous.dll
    FF - plugin: c:\documents and settings\waymen\application data\mozilla\firefox\profiles\p2fdnqg0.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
    FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
    FF - plugin: c:\program files\veoh networks\veohwebplayer\NPVeohTVPlugin.dll
    FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll
    FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

    ============= SERVICES / DRIVERS ===============

    R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2008-11-18 12552]
    R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-18 325128]
    R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-18 27656]
    R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-11-18 107272]
    R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
    R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-7 298264]
    R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-24 24652]
    S3 ADM8511;ADMtek ADM8511/AN986 USB To Fast Ethernet Converter;c:\windows\system32\drivers\ADM8511.SYS [2007-8-21 20160]
    S3 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2009-2-15 40840]
    S3 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2009-2-15 66952]
    S3 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2009-2-15 81288]
    S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-6 34064]
    S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-2-15 356920]
    S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-2-15 1079176]

    =============== Created Last 30 ================

    2009-04-16 00:25 21,576 a---h--- c:\windows\system32\mlfcache.dat
    2009-04-11 13:42 <DIR> --d----- c:\program files\iPod
    2009-04-11 13:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}

    ==================== Find3M ====================

    2009-04-19 18:48 6,144 a------- c:\windows\system32\karna.dat
    2009-03-19 16:32 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
    2009-03-05 23:59 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
    2009-03-05 23:59 36,864 a------- c:\windows\system32\drivers\usbaapl.sys
    2009-01-23 16:23 30,720 a------- c:\windows\winsabs.exe
    2008-11-07 16:55 30 a------- c:\documents and settings\waymen\jagex_runescape_preferences.dat
    2008-09-22 23:32 20,720 a------- c:\docume~1\waymen\applic~1\GDIPFONTCACHEV1.DAT
    2008-06-25 22:09 118 a------- c:\documents and settings\waymen\ssaver.reg
    2008-09-06 07:44 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090620080907\index.dat

    ============= FINISH: 23:20:28.19 ===============
     
    Last edited: 2009/04/21
  2. 2009/05/13
    Juliet

    Juliet Well-Known Member

    Joined:
    2008/09/15
    Messages:
    976
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    6
    Hi and welcome, sorry for the delay.

    I'll recommend a few tools below, if one shouldn't work then continue with the next.


    Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop.

    Double-click on SmitfraudFix.exe to start the tool.
    Select option #3 - Delete Trusted zone by typing 3 and press Enter
    Answer Yes to the question "Restore Trusted Zone ?" by typing Yes and press Enter Notes

    1. If you use SpywareBlaster and/or IE-SPYAD it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.
    2. As many of the variants of Smitfraud have begun invading the Hosts file, this tool will reset your Hosts file as a necessary precaution. You will also have to reset any specific modifications you may require such as Hosts MVPS.

    Open the SmitfraudFix folder on your desktop
    Select option #5 - "Search and Clean DNS Hijack" by typing 5 and pressing "Enter" to delete the rogue settings.

    Follow the prompts and reboot if asked to do so.






    Please download Malwarebytes' Anti-Malware to your desktop

    Additional Link

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform quick scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad. Please save it to a convenient location.
    * You can also access the log by doing the following:

    o Click on the Malwarebytes' Anti-Malware icon to launch the program.
    o Click on the Logs tab.
    o Click on the log at the bottom of those listed to highlight it.
    o Click Open.

    Tutorial if needed
    http://thespykiller.co.uk/index.php/topic,5946.0.html

    Extra Note:
    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.



    NEXT**
    Please download RegQuery by Noviciate to your desktop
    • Copy the following registry keypath by highlighting the text and pressing CTRL and C at the same time
      • [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    • Double click RegQuery.exe to run the program
    • Paste the text you have copied using CRTL and V, into the textbox
    • Click the Query button
    • A Notepad file will open. Please paste the contents in your next reply
    • You may now close the RegQuery program

    In your next reply post:
    Smitfraud rapport.txt
    Malwarebytes' Anti-Malware log
    RegQuery log
    New HJT log
     

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  4. 2009/05/20
    Dre Man

    Dre Man Inactive Thread Starter

    Joined:
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    Hey, thanks for replying. I ended up taking my computer to a local company to be fixed because one week ago my computer would not boot up and I needed it for school. I'm about to get it back today or tom. so I no longer need the help hopefully. :) I will post again when I get my computer back if I'm having the same issues with the Re-direct. Thanks again for the help.

    -Dre
     
  5. 2009/05/20
    Juliet

    Juliet Well-Known Member

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    Thanks for replying back.

    I'll leave this thread open for a few more days in case you should need malware help when you get your computer back.
     
  6. 2009/05/30
    Dre Man

    Dre Man Inactive Thread Starter

    Joined:
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    Thanks again but it looks like the best way to get rid of the viruses is to completely wipe the hard drive. *Sigh* Anyways it looks like this is coming to an end. Thanks for all your help.


    -Dre
     
  7. 2009/05/30
    Juliet

    Juliet Well-Known Member

    Joined:
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    Unfortunately that is the path some have to take to cure what is on the computer.

    Let me leave you with a few preventive tips to read.


    Please take the time to read over a few of my preventive tips.


    Please navigate to Microsoft Windows Updates and download all the "Critical Updates " for Windows.


    Firefox 3
    The award-winning Web browser is now faster, more secure, and fully customizable to your online life. With Firefox 2, added powerful new features that make your online experience even better. It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.
    *NoScript - Addon for Firefox that stops all scripts from running on websites. Stops malicious software from invading via flash, java, javascript, and many other entry points.

    How to prevent Malware: Created by Miekiemoes

    Here are some additional utilities that will further enhance your safety.
    # http://www.trillian.cc → Trillian or http://www.miranda-im.com → Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)


    Read this article 'Safe Computing Practices'.
    So how did I get infected in the first place.

    Secure My Computer: A Layered Approach

    Strong passwords: How to create and use them

    Free Antivirus-AntiSpyware-Firewall Software
    Slow Computer May Not Be Malware Related, Help! My computer is slow!
    http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html


    PC Safety and Security--What Do I Need?
    http://www.techsupportforum.com/sec...115548-pc-safety-security-what-do-i-need.html

    Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!
    This site offers people who have been (or are) victims of malware the opportunity to document their story.

    Extra note:
    Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan. http://secunia.com/software_inspector/
     

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