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Problem w Direct 3D

Discussion in 'Other PC Software' started by deester, 2009/05/26.

  1. 2009/05/26
    deester

    deester Inactive Alumni Thread Starter

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    I keep getting error messages that Direct 3D is not enabled. upon running a diagnostic, it is enabled but when I try to test it, it cancels because a key has been hit. I don't even have my hands on the keyboard, I have tried testing several times and always get the same message. I am on a Dell laptop with XP.
    Thanks for any help you can give me.

    Dee
     
    deester,
    #1
  2. 2009/05/27
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  4. 2009/05/27
    deester

    deester Inactive Alumni Thread Starter

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    No, this is my computer.
     
    deester,
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  5. 2009/05/27
    PeteC

    PeteC SuperGeek Staff

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    I would update DirectX as a first shot ....

    DirectX End-User Runtime Web Installer

    If the problem remains re-install/update your video drivers.

    It could be, of course, that your graphics chip does not support Direct3D
     
    PeteC,
    #4
  6. 2009/05/27
    deester

    deester Inactive Alumni Thread Starter

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    I updated Directx, that didn't solve the problem. Remember who you're talking to, I don't know anything about video drivers or where to find them. I am working on a Dell Latitude 1311. Please help me Pete.

    Dee
     
    deester,
    #5
  7. 2009/05/27
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Dee. I think these are the drivers you are looking for, Dell Latitude 131L Drivers. When you click the link click the plus sign next to video and download and install the video drivers. See if updating the graphics drivers solves the problem.
     
    Evan Omo,
    #6
  8. 2009/05/27
    deester

    deester Inactive Alumni Thread Starter

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    That didn't solve my problem either,it had been working fine but something has happened,

    Dee
     
    deester,
    #7
  9. 2009/05/27
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Can you think of any software or hardware changes that you made prior to this problem happening? Try shutting down all background prgorams that are running in the system tray as one of them could be interfering with Direct3D.
     
    Evan Omo,
    #8
  10. 2009/05/27
    deester

    deester Inactive Alumni Thread Starter

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    I have already tried closing all background programs running. The only thing I have done is clean my disk, no new software, I even scanned for viruses.
     
    deester,
    #9
  11. 2009/05/29
    deester

    deester Inactive Alumni Thread Starter

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    Pete,
    Everything else on my computer has gone to the dogs but Direct 3D is testing fine, passed all test without a hitch.

    Dee
     
    deester,
    #10
  12. 2009/05/29
    PeteC

    PeteC SuperGeek Staff

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    What happened?? How did you fix Direct3D??
     
    PeteC,
    #11
  13. 2009/05/29
    deester

    deester Inactive Alumni Thread Starter

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    I think when everything else went haywire that fixed Direct 3D. My computer is such a mess I don't whether I'll get it fixed this time. I have a post under Malware, if I knew how to link it, i would. Wish me luck.

    Dee
     
    deester,
    #12
  14. 2009/05/30
    PeteC

    PeteC SuperGeek Staff

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  15. 2009/05/30
    deester

    deester Inactive Alumni Thread Starter

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    deester,
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  16. 2009/05/30
    PeteC

    PeteC SuperGeek Staff

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    Yes! :)
     
    PeteC,
    #15

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