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Hyperlinks in Outlook 2003 are dead

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by JanKeeling, 2009/05/16.

  1. 2009/05/16
    JanKeeling

    JanKeeling Inactive Thread Starter

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    Hello, I'm not sure what happened here because they have always worked before. But now the hyperlinks in email messages I receive AND those I insert in my calendar items and tasks WILL NOT OPEN. I've looked at some of the other threads with this problem, and I haven't found anything that will help. I use Firefox (although I do have IE7 on my computer because my husband likes it). We have recently installed a new version of McAfee (VirusScan Enterprise ver. 8.5i). Could that have something to do with it?

    I am at a loss. I would appreciate some help. :eek:
     
    JanKeeling,
    #1
  2. 2009/05/17
    Arie

    Arie Administrator Administrator Staff

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    Can you create a new user profile in Windows & try and see if it works there?

    If yes, it is likely a problem with your security settings, so I'd look into McAfee's settings.
     
    Arie,
    #2


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  4. 2009/05/17
    JanKeeling

    JanKeeling Inactive Thread Starter

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    Thank you, Arie. I opened a new user profile and the hyperlinks do not work there either.

    I have also reinstalled Outlook, and I disabled McAfee for a while (had no effect).

    Any other thoughts? :)
     
    JanKeeling,
    #3
  5. 2009/05/18
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Do you have all the service packs installed?

    Try the following:
    To select Word 2003 as your e-mail editor, follow these steps:
    Start Outlook 2003.
    On the Tools menu, click Options.
    Click the Mail Format tab.
    Click to select the Use Microsoft Word to edit e-mail messages check box.
    Click OK.


    If Word is already enabled - try disabling it.
     
    Steve R Jones,
    #4

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