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Resolved Memory Problem with IE

Discussion in 'Internet Explorer & Microsoft Edge' started by deester, 2009/05/12.

  1. 2009/05/12
    deester

    deester Inactive Alumni Thread Starter

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    Upgraded IE and could not get it to run after installation due to no memory written. I attempted again to install without succcess. I uninstalled IE and checked for left over registry items and then reinstalled. I keep getting the error message ,no memory written. Anyone have any suggestions.
    Thanks,
    Dee
     
  2. 2009/05/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi deester. What version of IE do you have when get the error message? Have you tried shutting down all background programs that are running in the system tray in the taskbar? Does IE startup now? What Operating System are you running? Do you have all the Service Packs installed?
     

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  4. 2009/05/12
    deester

    deester Inactive Alumni Thread Starter

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    Thanks Evan for replying. I removed IE completely and installed IE 8, I was trying to upgrade from 7 to 8. I knowing nothing about how to shut down the background programs or any thing about service packs. I am running XP 32. Have I answered all your questions and sounded like an idiot?
    Dee
     
  5. 2009/05/12
    deester

    deester Inactive Alumni Thread Starter

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    Tried to open IE again after checking that all applications were closed in taskmaster. This is the error message I received; Application Error: The instruction at "0x5a9138fc" referenced memory at "0x5a9138fc ". The memory could not be "written "
    Don't know if this is important or not but thought I would pass it on

    Dee
     
  6. 2009/05/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    What I mean by shutting down background programs is that on the lower right side of your screen down by the system clock you will see a variety of icons whcih are your programs that are running in the background. Try right clicking on each one and selecting Exit or Close. Some programs that are running don't have that option so don't worry if you can't shut down all of the programs. To find what Service Pack you are running click Start< Right Click My Computer and click Properties. Under where it says System it will tell what Service Pack you have installed.

    When you have IE8 installed can you get it to run with no addons? (Start< All Programs< Accessories< System Tools< Internet Explorer No-Addons). Try deleting all your browsing history as well. Click Start< Control Panel< Security Center< Internet Options. Under Browsing History click Delete and make sure all the checkboxes are checked except for preserve favorits website data and then click delete.

    Also do you experience this error message when you tried launching IE7? Does this error happen often or does it only happen when you startup IE?

    Let me know if there is any difference with your computer. :)
     
  7. 2009/05/13
    deester

    deester Inactive Alumni Thread Starter

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    Evan, I solved the problem, I installed a full version of IE. When the upgrade didn't work, I removed IE and kept installing the upgrade, then I tried a full version and it works fine. I tried all your suggestions first and of course they didn't work. I'm learning but it takes a while sometimes.
    Thanks for all your help,
    Dee
     
  8. 2009/05/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Great. Glad you were able to solve your problem. :)
     

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