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Installed new hard disk - Vista only recognises part of the space!

Discussion in 'PC Hardware' started by sinbarambam, 2009/05/02.

  1. 2009/05/02
    sinbarambam

    sinbarambam Inactive Thread Starter

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    Newbie question.

    I have a Sony Vaio AR with 2 250GB hard disks. One of them failed (this happened before a year ago - at that time it was still under warranty and Sony replaced one of them. This is the probably the other one :().

    I replaced the broken disk with a new 500GB one. I then inserted my recovery disc and restored my computer to its state before the time of the crash. Everything seems to work fine.

    So far so good....

    But, it is only seeing the two disks as 250GB each where in actual fact one is 250 and the other 500.

    How can I get it to recognise the new disk as 500GB?

    Thanks for any help you may be able to give me :)


    ps when I look at 'system information' this is what it shows:

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model MemoryStick0 Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SD1 Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Volume0
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 3
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 1
    SCSI Target ID 255
    Sectors/Track 63
    Size 465.76 GB (500,105,249,280 bytes)
    Total Cylinders 60,801
    Total Sectors 976,768,065
    Total Tracks 15,504,255
    Tracks/Cylinder 255
    Partition Disk #0, Partition #0
    Partition Size 9.45 GB (10,150,215,680 bytes)
    Partition Starting Offset 1,048,576 bytes
    Partition Disk #0, Partition #1
    Partition Size 228.32 GB (245,152,874,496 bytes)
    Partition Starting Offset 10,151,264,256 bytes
    Partition Disk #0, Partition #2
    Partition Size 228.00 GB (244,807,892,992 bytes)
    Partition Starting Offset 255,304,138,752 bytes

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model FUJITSU MHZ2320BH G1 USB Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type External hard disk media
    Partitions 1
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track 63
    Size 298.09 GB (320,070,320,640 bytes)
    Total Cylinders 38,913
    Total Sectors 625,137,345
    Total Tracks 9,922,815
    Tracks/Cylinder 255
    Partition Disk #4, Partition #0
    Partition Size 298.09 GB (320,070,288,384 bytes)
    Partition Starting Offset 32,256 bytes

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model WD 10EACS External USB Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type External hard disk media
    Partitions 1
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track 63
    Size 931.51 GB (1,000,202,273,280 bytes)
    Total Cylinders 121,601
    Total Sectors 1,953,520,065
    Total Tracks 31,008,255
    Tracks/Cylinder 255
    Partition Disk #3, Partition #0
    Partition Size 931.51 GB (1,000,202,241,024 bytes)
    Partition Starting Offset 32,256 bytes
     
    sinbarambam,
    #1
  2. 2009/05/02
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi sinbarambam. Click Start< Run and type compmgmt.msc and press enter. The Computer Manangment window should open. Now click on the Disk Managment button which will show you your harddrives. Does Disk Manangment show your 500 GB harddrive as being 500 GB's or only 250 GB's? If it shows your drive as being 500 GB's but you only have 250 on the partition then you can expand the size of the partition so its the entire 500 GB's.
     
    Evan Omo,
    #2


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  4. 2009/05/02
    sinbarambam

    sinbarambam Inactive Thread Starter

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    Thanks for your reply, Evan Omo. It's showing two drive of 250GB each only...
     
    sinbarambam,
    #3
  5. 2009/05/02
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Try going into the computers BIOS and see if the drive is recognized as being 500 GB's or only 250 GB's.
     
    Evan Omo,
    #4
  6. 2009/05/03
    sinbarambam

    sinbarambam Inactive Thread Starter

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    When I boot the computer and click CTRL-I for the 'configuration utility' and enter the 'Intel Matrix storage manager' it is showing a 250 and a 500gb drive...
     
    sinbarambam,
    #5
  7. 2009/05/03
    Arie

    Arie Administrator Administrator Staff

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    So what shows in your computer is one 500GB hard drive with two 250GB partitions.

    One should note that is is rare for a notebook/laptop to have multiple internal hard drives.
     
    Arie,
    #6
  8. 2009/05/03
    sinbarambam

    sinbarambam Inactive Thread Starter

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    Thanks for your reply Arie.

    This means that it is recognising the 500GB disk (and has partitioned it into 2 250GB parts), but NOT the other 250GB disk. How do I get it to recognise this?

    I didn't know it was unusual for a laptop to have two disks. I guess when it came out (about 20 months ago I think) there were no small 500GB disks available yet?
     
    sinbarambam,
    #7
  9. 2009/05/03
    Arie

    Arie Administrator Administrator Staff

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    Can you install SIW & report what is listed under Storage Devices & Logical Disks?
     
    Arie,
    #8
  10. 2009/05/03
    sinbarambam

    sinbarambam Inactive Thread Starter

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    logical disks:
    C: local disk raid ntfs 228GB
    D: dvd
    E: removalbe
    F: local disk raid 227GB
    G: dvd
    H :removalbe

    storage devices:
    disk 0 manufacturer Intel (weird, as it's a Toshiba), volume0, 500gb, drive letters, C:F:
    disk 1 memory stick
    disk 2 SD1
    DVD
    DVD
     
    sinbarambam,
    #9
  11. 2009/05/04
    Arie

    Arie Administrator Administrator Staff

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    So again, it is showing only one internal disk. Might be because of Sony's proprietary stuff (although I'm not sure on that. I have no Sony, never had & never will). You'd probably be better off talking to your supplier.
     
    Arie,
    #10
  12. 2009/05/04
    sinbarambam

    sinbarambam Inactive Thread Starter

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    My supplier is overseas and so this would mean sending it in to Sony support (which is like turning on a money tap)...

    Any other suggestions, anyone....?
     
    sinbarambam,
    #11
  13. 2009/05/04
    PeteC

    PeteC SuperGeek Staff

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    Does the answer lie here ?? ....

    and here .....

    Sony VAIO VGN-AR890U
     
    PeteC,
    #12
  14. 2009/05/04
    sinbarambam

    sinbarambam Inactive Thread Starter

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    You may be on to something (although I have zero knowledge in this area). When my hard disk failed the message that came up said somehting about RAID 0...
     
    sinbarambam,
    #13

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