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Windows Vista BSOD Issues - Looking for some help

Discussion in 'Legacy Windows' started by lordhelmut, 2009/04/27.

  1. 2009/04/27
    lordhelmut

    lordhelmut Inactive Thread Starter

    Joined:
    2009/04/27
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    I've been having constant BSOD issues as of late when running gaming applications (WoW, HalfLife2, Battlefield, etc.). I've been through the normal hardware rigors, including Memtest, Prime95, 3DMark, etc. and everything checks out fine so far in that regard.

    Below are the detailed dumps I've extracted with Windows Debugger. Any assistance in the right direction would be much appreciated. If you need more information, please let me know and I'll gladly get it for you.


    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 00000031, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 00000000, 0.
    Arg3: 80739120, The PRCB address of the hung processor.
    Arg4: 00000003, 0.

    Debugging Details:
    ------------------


    BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC

    CUSTOMER_CRASH_COUNT: 4

    DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

    PROCESS_NAME: chrome.exe

    CURRENT_IRQL: 1c

    STACK_TEXT:
    8d11dbd0 820b2fba 00000101 00000031 00000000 nt!KeBugCheckEx+0x1e
    8d11dc04 820b46ed 197a081b 000000d1 8d11dc98 nt!KeUpdateRunTime+0xd5
    8d11dc04 8208081c 197a081b 000000d1 8d11dc98 nt!KeUpdateSystemTime+0xed
    8d11dc98 820d032e c0008dcc 834e3358 00000001 nt!KxFlushEntireTb+0x3d
    8d11dcb0 820bd79b 00000003 00000001 c0008dcc nt!KeFlushTb+0x176
    8d11dcd0 820b80a9 02373000 02372df0 002ce2e8 nt!MiInitializePfn+0x94
    8d11dd2c 820a0ab4 00000001 02373000 00000001 nt!MmAccessFault+0x1664
    8d11dd2c 6acfb4c4 00000001 02373000 00000001 nt!KiTrap0E+0xdc
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    002ce2e8 00000000 00000000 00000000 00000000 0x6acfb4c4


    STACK_COMMAND: kb

    SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE

    BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
     
  2. 2009/04/28
    mattman

    mattman Inactive Alumni

    Joined:
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    Find out what program runs Chrome.exe. Check other dumps, is that program in others? Is it Google Chrome or a game called Chrome (you don't have Unichrome graphics)? Uninstall that program, check for any version updates or patches before you reinstall it. Shut down as many programs as you can before you run your games.

    Find any driver updates for motherboard, starting with the chipset drivers. Look for an update for the graphics drivers (or you might want to go back to original drivers).

    Are the games made for DirectX 10 or 9.0C?

    Games are graphics intensive, so concentrate on that (after making sure you motherboard drivers are up to date). [Oh, audio is very important as well.] Could the graphics be getting overheated?

    Note that not many of us have experience reading dumps in depth.

    Matt
     

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