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Resolved CHKDSK - File Record 30180 is not readable and hang up

Discussion in 'Windows XP' started by IvanH, 2009/04/23.

  1. 2009/04/23
    IvanH

    IvanH Well-Known Member Thread Starter

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    After Windows XP logo appears, the screen goes back to text mode and mentioned that NTFS File System has inconsistency and then CHKDSK runs. At Stage 1 of 3, a message "File Record 30180 is not Readable" appears and the PC hangs up.

    After reboot, same thing happens again. The current work-around is to skip CHKDSK by pressing space bar before CHKDSK starts.
     
  2. 2009/04/23
    PeteC

    PeteC SuperGeek Staff

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  4. 2009/04/23
    IvanH

    IvanH Well-Known Member Thread Starter

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    Hi PeteC,

    I downloaded and ran the Seatools Diagnostic tool. The S.M.A.R.T. check was unavailable. Other tests reported healthy.

    The problem is still there. If I clone the disk (with three drives), will the problem be cloned to the new drive too?
     
  5. 2009/04/24
    PeteC

    PeteC SuperGeek Staff

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    Every hit on the first page here suggests that the drive is going south.

    If you clone the drive to another the problem may well remain IMHO ....
    but OTH it may work. I think a chkdsk on the 'new ' drive would be in order - File Record 30180 may still not be readable as I doubt the clone can access that record.

    Guess the only solution is **** it and see :)
     
  6. 2009/04/27
    seangallison

    seangallison Inactive

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    Having same problem with an almost new Toshiba laptop. All was fine until I installed latest Microsoft Update files (from Microsoft Windows Update). Now it won't fully boot. Goes into Chkdsk and hangs in same manner. Can't boot into Safe Mode directly either. Only way can boot is by "Directory Services Restore Mode ", stop Chkdsk, then it boots into Safe Mode with internet working.

    Tried uninstalling last changes in Control Panel but most of the windows items that were added "cannot be removed ".

    Don't have a full XP disc for this image as this came preloaded by Toshiba.

    Safe mode doesn't allow sfc /scannow. I do have a full XP SP2 disc from another PC.

    Any ideas would be most welcome.
     
  7. 2009/04/27
    seangallison

    seangallison Inactive

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    I also downloaded the Western Digital HD diagnostic file but the system won't let me run it?
     
  8. 2009/04/27
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)
    Do you receive an error message - what exactly happens?

    Is the boot order set to boot from CD first?
    Have you tried this?

    Could try a System Restore either directly or from the command prompt .....

    How to start the System Restore tool by using the safe mode option with the Command prompt in Windows XP

    As I posted above an error message such as File Record xxxxx is not readable suggests a failing hard drive and the fact it occurred following a Windows Update may be pure coincidence.

    As the laptop is 'nearly new' presumably it is under warranty which should cover the hard drive. A call to Toshiba may be in order.
     
  9. 2009/04/27
    seangallison

    seangallison Inactive

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    Ref the Western Digital disc diagnostic.....

    It gets as far as starting the Windows Installer and then a window pops up with the following:

    "The system administrator has set policies to prevent this installation ".

    When I eventually get into Safe mode everythings seems to work fine (so far).

    I think it must be something that is not loaded when in Safe mode but is normally that is the cause.
     
  10. 2009/04/27
    PeteC

    PeteC SuperGeek Staff

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    Is this a works or personal laptop? Either way round you need to be logged on with Administrative rights.
     
  11. 2009/04/27
    seangallison

    seangallison Inactive

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    Its a personal one and I am logged on with Administrator rights!!!!!!!
    It is weird.
     
  12. 2009/04/27
    seangallison

    seangallison Inactive

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    Tried to run Recovery Console and it goes for a while and the get Blue Screen.

    "Ap problem has been detected and windows has been shut down.........etc "

    *** STOP: 0x0000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)
     
  13. 2009/04/27
    PeteC

    PeteC SuperGeek Staff

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    Not good :(
    If you can get back into Safe Mode one way or another backup all your important data before it may be too late.

    If the version of XP on the computer is the same as the XP CD you have access to then it should be possible to use that to effect a repair install using the COA number on the laptop. However if either is OEM I would not be sure of the outcome.

    If the laptop is running SP3 then you would need to slipstream SP3 into your SP2 disk and create a bootable CD ......

    Slipstreaming Windows XP Service Pack 3 and Create Bootable CD

    Your other options ....

    Given that you can get into Safe Mode - System Restore

    Recovery - see your manual for instructions.

    If the drive is going south then neither of the above may be successful.
     
  14. 2009/04/29
    seangallison

    seangallison Inactive

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    I got the files I needed off the system when in Safe Mode and then used the Toshiba XP Recovery Disc to reinstall XP and all is fine. The hard drive is perfect. Chkdsk runs with no problems reported.

    Whatever file caused the issue (installed from Microsoft Windows Update), I don't know.

    I just did the High Priority updates this time and they all installed OK.

    Mysterious!

    Sean
     
  15. 2009/04/29
    IvanH

    IvanH Well-Known Member Thread Starter

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    I resolved the CHKDSK problem.

    I cloned the old Seagate hard disk (with 3 drives C:, D: and E:) by MaxBlast to a new one. During cloning, I just skipped all the unreadable file records. Then I changed the BIOS so the new hard disk became the boot disk. The drive letters of the old hard disk changed to G:, H: and I:. Then when the PC was rebooting, the new hard disk's drives C:, D: and E: could run CHKDSK successfully and errors corrected. CHKDSK for G:, H: and I: followed and also successful.

    Now, both old and new Seagate HDD are bootable and no more CHKDSK errors.

    Since I am not sure if the old Seagate HDD (within warranty) is going south, I am arranging return inspection to Maxtor via the dealer.

    I believe there might be cross-inconsistency among C:, D: and E: and so when C: was the boot up drive, D: and E: were also interlocked from CHKDSK repairing.

    I guess that if I have a bootable WIndows XP CD-ROM or bootable USB drive (say, made from nLite), then I don't need to clone the HDD.

    Some experts suggested me to re-install the whole Windows XP Prof OS. I didn't like this idea, because all installed applications had to be deactivated from old hard drive, and then after installation to the new hard disk, hours and days of works for re-installation and re-activation of licenses would be needed. And there would be a huge risk for migration of data and application settings, because not all data were stored under Documents and Settings. Using "hard disk cloning ", I am sure every readable bits would be copied to the new disk. And cloning of a 500GB 7200 rpm HDD took me 55 minutes, and CHKDSK for 6 drives took me another 40 minutes.
     
  16. 2009/04/29
    PeteC

    PeteC SuperGeek Staff

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    Thank you both for the update - glad to hear that the problems are resolved!

    IvanH
    I would most certainly maintain a current clone/image as I do - updated weekly. This avoids the hassle you refer to re. reinstalling XP.

    If you find a few problems with the OS after restoring your clone as detailed above think in terms of a repair install - clearly this will only fix file problems in the OS and nothing else.
     

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