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Active Explore.exe Failing Due to SideBySide Malware perhaps

Discussion in 'Malware and Virus Removal Archive' started by harrisc1, 2009/04/01.

  1. 2009/04/01
    harrisc1

    harrisc1 Inactive Thread Starter

    Joined:
    2008/03/20
    Messages:
    25
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    [Active] Explore.exe Failing Due to SideBySide Malware perhaps

    Here are DDS and Attach.txt file contents:

    DDS (Ver_09-03-16.01) - NTFSx86
    Run by HARRIS at 9:40:00.93 on Wed 04/01/2009
    Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1535.894 [GMT -7:00]

    AV: ESET NOD32 Antivirus 3.0 *On-access scanning enabled* (Updated)

    ============== Running Processes ===============

    C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
    C:\Program Files\Citrix\GoToMyPC\g2svc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Citrix\GoToMyPC\g2comm.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
    C:\Program Files\Citrix\GoToMyPC\g2pre.exe
    C:\Program Files\Citrix\GoToMyPC\g2tray.exe
    C:\WINDOWS\Mixer.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
    C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\mmc.exe
    C:\WINDOWS\system32\DfrgNtfs.exe
    C:\Documents and Settings\HARRIS\Local Settings\Application Data\Citrix\GoToMyPC\gotomypc_428.exe
    C:\DOCUME~1\HARRIS\LOCALS~1\Temp\G2_428\g2viewer.exe
    C:\Documents and Settings\HARRIS\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://pro.edgar-online.com/
    uInternet Settings,ProxyOverride = *.local
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    uRun: [ctfmon.exe] "c:\windows\system32\ctfmon.exe "
    mRun: [<NO NAME>]
    mRun: [C-Media Mixer] "Mixer.exe" /startup
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
    mRun: [ToolBoxFX] "c:\program files\hp\toolboxfx\bin\HPTLBXFX.exe" /enum:eek:n /alerts:eek:n /notifications:eek:n /fl:eek:n /fr:eek:n /appData:eek:n
    mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe "
    mRun: [GoToMyPC] "c:\program files\citrix\gotomypc\g2svc.exe" -logon
    mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe "
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
    mRun: [SpySweeper] "c:\program files\webroot\webrootsecurity\SpySweeperUI.exe" /startintray
    StartupFolder: c:\docume~1\harris\startm~1\programs\startup\networ~1.lnk - c:\Network HarrisH.vbs
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
    IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
    DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1200591849786
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1200677269437
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
    DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll
    AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\harris\applic~1\mozilla\firefox\profiles\s4ski0fs.default\
    FF - prefs.js: browser.startup.homepage - hxxp://finance.yahoo.com/p;_ylt=AnM5hPg_98_kIRRDjdGbFLC7YWsA?k=tpf_DoB2Vpq6jLN6FA--
    FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll

    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.homepage.dontask - true
    ============= SERVICES / DRIVERS ===============

    R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2009-2-25 29808]
    R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2007-12-21 33800]
    R2 ekrn;Eset Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2007-12-21 468224]
    R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\webrootsecurity\SpySweeper.exe [2009-2-25 4048240]
    R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\webrootsecurity\WRConsumerService.exe [2009-3-18 1178728]
    R3 HPFXFAX;HPFXFAX;c:\windows\system32\drivers\hpfxfax.sys [2008-4-15 14336]
    S2 spupdsvc;Windows Service Pack Installer update service;c:\windows\system32\spupdsvc.exe [2008-1-17 26488]
    S3 ati2mpaa;ati2mpaa;c:\windows\system32\drivers\ati2mpaa.sys [2008-1-17 281856]
    S3 GoogleDesktopManager-010108-205858;Google Desktop Manager 5.7.801.1629;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-1-17 29744]
    S3 qic157;qic157;c:\windows\system32\drivers\qic157.sys [2008-1-17 6016]

    =============== Created Last 30 ================

    2009-04-01 09:16 142 a------- c:\windows\system32\spupdsvc.inf
    2009-04-01 09:15 <DIR> --d----- C:\a88a8f94b31832572e
    2009-04-01 09:11 <DIR> --d----- c:\windows\system32\KB905474
    2009-04-01 09:04 <DIR> --d----- c:\windows\system32\XPSViewer
    2009-04-01 09:02 117,760 -------- c:\windows\system32\prntvpt.dll
    2009-04-01 09:02 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
    2009-04-01 09:02 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
    2009-04-01 09:02 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
    2009-04-01 09:02 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
    2009-04-01 09:02 1,676,288 -------- c:\windows\system32\xpssvcs.dll
    2009-04-01 09:02 575,488 -------- c:\windows\system32\xpsshhdr.dll
    2009-04-01 09:02 <DIR> --d----- C:\77919126582e1461727a8128d577a323
    2009-03-18 13:07 <DIR> --d----- c:\program files\MSSOAP
    2009-03-18 13:06 1,553,784 a------- c:\windows\WRSetup.dll
    2009-03-18 13:06 <DIR> --d----- c:\program files\Webroot
    2009-03-18 13:06 <DIR> --d----- c:\docume~1\harris\applic~1\Webroot
    2009-03-18 13:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Webroot
    2009-03-18 13:06 164 a------- c:\windows\install.dat
    2009-03-10 22:18 239,496 -------- c:\windows\system32\SET24.tmp

    ==================== Find3M ====================

    2009-03-18 09:02 410,984 a------- c:\windows\system32\deploytk.dll
    2009-02-25 15:24 176,752 a------- c:\windows\system32\drivers\ssidrv.sys
    2009-02-25 15:24 23,152 a------- c:\windows\system32\drivers\sshrmd.sys
    2009-02-25 15:24 29,808 a------- c:\windows\system32\drivers\ssfs0bbc.sys
    2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
    2008-08-11 13:18 3,902,784 a------- c:\documents and settings\harris\gosetup.exe
    2008-04-15 16:21 608 a--sh--- c:\windows\system32\winzvprt5.sys
    2008-08-28 03:07 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082820080829\index.dat

    ============= FINISH: 9:43:41.31 ===============


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-03-16.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 1/17/2008 9:42:25 AM
    System Uptime: 4/1/2009 9:13:11 AM (0 hours ago)

    Motherboard: ASUSTeK Computer INC. | | P4B533
    Processor: Intel(R) Pentium(R) 4 CPU 2.26GHz | PGA 478 | 1716/100mhz

    ==== Disk Partitions =========================

    A: is Removable
    C: is FIXED (NTFS) - 75 GiB total, 54.529 GiB free.
    D: is CDROM ()
    F: is NetworkDisk (NTFS) - 298 GiB total, 285.686 GiB free.
    H: is NetworkDisk (NTFS) - 261 GiB total, 217.082 GiB free.

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP406: 1/1/2009 7:23:53 PM - System Checkpoint
    RP407: 1/2/2009 7:33:17 PM - System Checkpoint
    RP408: 1/3/2009 7:45:01 PM - System Checkpoint
    RP409: 1/4/2009 8:01:35 PM - System Checkpoint
    RP410: 1/5/2009 8:38:23 PM - System Checkpoint
    RP411: 1/6/2009 8:43:53 PM - System Checkpoint
    RP412: 1/7/2009 8:46:41 PM - System Checkpoint
    RP413: 1/8/2009 8:58:00 PM - System Checkpoint
    RP414: 1/9/2009 9:03:53 PM - System Checkpoint
    RP415: 1/10/2009 9:05:59 PM - System Checkpoint
    RP416: 1/11/2009 9:08:06 PM - System Checkpoint
    RP417: 1/12/2009 9:09:09 PM - System Checkpoint
    RP418: 1/13/2009 9:16:32 PM - System Checkpoint
    RP419: 1/14/2009 3:51:55 PM - Software Distribution Service 3.0
    RP420: 1/15/2009 4:16:57 PM - System Checkpoint
    RP421: 1/16/2009 4:31:13 PM - System Checkpoint
    RP422: 1/17/2009 4:35:59 PM - System Checkpoint
    RP423: 1/18/2009 4:48:52 PM - System Checkpoint
    RP424: 1/19/2009 5:02:15 PM - System Checkpoint
    RP425: 1/20/2009 5:45:35 PM - System Checkpoint
    RP426: 1/21/2009 5:52:40 PM - System Checkpoint
    RP427: 1/22/2009 6:15:11 PM - System Checkpoint
    RP428: 1/23/2009 6:17:46 PM - System Checkpoint
    RP429: 1/24/2009 6:31:36 PM - System Checkpoint
    RP430: 1/25/2009 6:44:54 PM - System Checkpoint
    RP431: 1/26/2009 6:54:46 PM - System Checkpoint
    RP432: 1/27/2009 7:08:24 PM - System Checkpoint
    RP433: 1/28/2009 7:15:29 PM - System Checkpoint
    RP434: 1/29/2009 8:03:18 PM - System Checkpoint
    RP435: 1/30/2009 8:13:45 PM - System Checkpoint
    RP436: 1/31/2009 8:30:05 PM - System Checkpoint
    RP437: 2/1/2009 8:47:27 PM - System Checkpoint
    RP438: 2/2/2009 9:49:05 PM - System Checkpoint
    RP439: 2/3/2009 10:04:07 PM - System Checkpoint
    RP440: 2/4/2009 10:08:37 PM - System Checkpoint
    RP441: 2/5/2009 10:35:41 PM - System Checkpoint
    RP442: 2/6/2009 11:16:06 PM - System Checkpoint
    RP443: 2/7/2009 11:59:08 PM - System Checkpoint
    RP444: 2/9/2009 12:44:05 AM - System Checkpoint
    RP445: 2/10/2009 1:44:36 AM - System Checkpoint
    RP446: 2/11/2009 2:18:32 AM - System Checkpoint
    RP447: 2/11/2009 10:45:55 AM - Software Distribution Service 3.0
    RP448: 2/12/2009 3:11:41 PM - System Checkpoint
    RP449: 2/13/2009 4:45:13 PM - System Checkpoint
    RP450: 2/14/2009 5:21:16 PM - System Checkpoint
    RP451: 2/15/2009 6:21:16 PM - System Checkpoint
    RP452: 2/16/2009 6:22:17 PM - System Checkpoint
    RP453: 2/17/2009 6:56:16 PM - System Checkpoint
    RP454: 2/18/2009 7:45:13 PM - System Checkpoint
    RP455: 2/19/2009 7:53:39 PM - System Checkpoint
    RP456: 2/20/2009 7:56:45 PM - System Checkpoint
    RP457: 2/21/2009 8:15:40 PM - System Checkpoint
    RP458: 2/22/2009 8:34:19 PM - System Checkpoint
    RP459: 2/23/2009 8:44:09 PM - System Checkpoint
    RP460: 2/24/2009 8:49:48 PM - System Checkpoint
    RP461: 2/25/2009 3:00:18 AM - Software Distribution Service 3.0
    RP462: 2/26/2009 3:21:50 AM - System Checkpoint
    RP463: 2/27/2009 3:51:52 AM - System Checkpoint
    RP464: 2/28/2009 4:09:53 AM - System Checkpoint
    RP465: 3/1/2009 5:09:50 AM - System Checkpoint
    RP466: 3/2/2009 6:09:50 AM - System Checkpoint
    RP467: 3/2/2009 7:47:54 AM - Installed Java(TM) 6 Update 11
    RP468: 3/2/2009 7:48:54 AM - Installed Java Runtime Environment
    RP469: 3/3/2009 9:40:07 AM - System Checkpoint
    RP470: 3/4/2009 11:47:04 AM - System Checkpoint
    RP471: 3/5/2009 11:47:44 AM - System Checkpoint
    RP472: 3/6/2009 6:08:16 PM - System Checkpoint
    RP473: 3/7/2009 6:26:46 PM - System Checkpoint
    RP474: 3/8/2009 6:56:36 PM - System Checkpoint
    RP475: 3/9/2009 7:37:59 PM - System Checkpoint
    RP476: 3/10/2009 7:39:06 PM - System Checkpoint
    RP477: 3/11/2009 7:47:23 PM - System Checkpoint
    RP478: 3/12/2009 2:02:52 AM - Software Distribution Service 3.0
    RP479: 3/13/2009 2:00:17 AM - Software Distribution Service 3.0
    RP480: 3/14/2009 2:55:10 AM - System Checkpoint
    RP481: 3/15/2009 4:19:56 AM - System Checkpoint
    RP482: 3/16/2009 4:44:36 AM - System Checkpoint
    RP483: 3/17/2009 4:53:59 AM - System Checkpoint
    RP484: 3/18/2009 4:55:43 AM - System Checkpoint
    RP485: 3/18/2009 9:01:01 AM - Removed Java(TM) 6 Update 11
    RP486: 3/18/2009 9:01:52 AM - Installed Java(TM) 6 Update 12
    RP487: 3/19/2009 5:17:59 PM - System Checkpoint
    RP488: 3/20/2009 5:50:48 PM - System Checkpoint
    RP489: 3/21/2009 5:55:46 PM - System Checkpoint
    RP490: 3/22/2009 6:17:29 PM - System Checkpoint
    RP491: 3/23/2009 6:29:37 PM - System Checkpoint
    RP492: 3/24/2009 6:56:19 PM - System Checkpoint
    RP493: 3/25/2009 7:23:39 PM - System Checkpoint
    RP494: 3/26/2009 7:28:16 PM - System Checkpoint
    RP495: 3/27/2009 7:35:22 PM - System Checkpoint
    RP496: 3/28/2009 7:49:49 PM - System Checkpoint
    RP497: 3/29/2009 8:03:39 PM - System Checkpoint
    RP498: 3/30/2009 8:13:29 PM - System Checkpoint
    RP499: 3/31/2009 8:21:34 PM - System Checkpoint
    RP500: 4/1/2009 8:17:49 AM - Removed iTunes
    RP501: 4/1/2009 8:54:55 AM - Software Distribution Service 3.0
    RP502: 4/1/2009 9:14:22 AM - Printer Driver Microsoft XPS Document Writer Installed
    RP503: 4/1/2009 9:16:33 AM - Installed Windows XP WgaNotify.

    ==== Installed Programs ======================

    Adobe Acrobat - Reader 6.0.2 Update
    Adobe Acrobat 8 Professional
    Adobe Acrobat 8.1.4 Professional
    Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
    Adobe Flash Player 10 Plugin
    Adobe Flash Player ActiveX
    Apple Mobile Device Support
    Apple Software Update
    Bonjour
    Citrix Presentation Server Client - Web Only
    Critical Update for Windows Media Player 11 (KB959772)
    CustomerResearchQFolder
    Destination Component
    DeviceDiscovery
    DeviceManagementQFolder
    ESET NOD32 Antivirus
    Google Desktop
    GoToMyPC
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    HP Customer Participation Program 9.0
    HP LaserJet 3050/3052/3055/3390/3392 2.0
    HP LaserJet M2727 MFP Series 1.0
    HP Update
    hpp3390usg
    hppFaxDrv3390
    hppFaxDrvM2727
    hppFaxUtility
    hppFonts
    hppIOFiles
    hppLJ3390
    hppLJM2727
    hppManuals3390
    hppManualsM2727
    hppscan3390
    hppscanM2727
    hppScanTo
    hppSendFax
    hppTLBXFXM2727
    hppTooCool
    hppToolBoxFX
    hppusgM2727
    HPSSupply
    hpzTLBXFX
    Java(TM) 6 Update 12
    Java(TM) 6 Update 3
    Java(TM) 6 Update 5
    Java(TM) 6 Update 7
    MarketResearch
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft MSN MoneyCentral Stock Quotes Add-In for Excel
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2000 Premium
    Microsoft Office Standard Edition 2003
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Mozilla Firefox (3.0.8)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 and SOAP Toolkit 3.0
    OpenOffice.org Installer 1.0
    PCI Audio Driver
    QFolder
    QuickTime
    Research Insight
    Scan
    Security Update for CAPICOM (KB931906)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB936782)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Shop for HP Supplies
    Spelling Dictionaries Support For Adobe Reader 8
    Spy Sweeper
    Spy Sweeper Core
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Value Line Investment Analyzer v3.0
    WebFldrs XP
    WebReg
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 7
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3
    Yahoo! Install Manager
    YouSendIt Plug-in for Outlook

    ==== Event Viewer Messages From Past Week ========

    3/26/2009 9:27:57 AM, error: EventLog [6004] - A driver packet received from the I/O subsystem was invalid. The data is the packet.
    3/26/2009 9:27:51 AM, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_39049d00\MFC80U.DLL. Reference error message: The operation completed successfully. .
    3/26/2009 9:27:51 AM, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system. .
    3/26/2009 9:27:51 AM, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system.

    ==== End Of File ===========================

    Any help appreciated.
     
  2. 2009/04/07
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi harrisc1
    Sorry for the wait.
    Please do this.

    Download RootRepeal.zip to your Desktop.
    • Extract the compressed file to it's own folder.
    • Open the folder and doubleclick on RootRepeal.exe to run it.
    • Click on the Report tab, and then click on: Scan
    • A window opens asking what to include in the scan.
    • Check the following boxes then click OK:
      • Drivers
      • Files
      • Processes
      • SSDT
      • Stealth Objects
      • Hidden Services
    • You will then be asked which drive to scan.
    • Check C: (or the drive your operating system is installed on, if not C)
    • Click OK once again.
    The tool will begin scanning and may take a while to complete, so please be patient.

    When the scan finishes, click on: Save Report
    Name the log RootRepeal.txt and save it to your Documents folder (it should default there).

    Post the contents of the report in a reply here

    Thanks
    Geri
     
    Geri,
    #2

  3. to hide this advert.

  4. 2009/04/08
    harrisc1

    harrisc1 Inactive Thread Starter

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    ROOTREPEAL (c) AD, 2007-2008
    ==================================================
    Scan Time: 2009/04/08 07:46
    Program Version: Version 1.2.3.0
    Windows Version: Windows XP SP3
    ==================================================

    Drivers
    -------------------
    Name: dump_atapi.sys
    Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
    Address: 0xB6CAA000 Size: 98304 File Visible: No
    Status: -

    Name: dump_WMILIB.SYS
    Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
    Address: 0xF79C1000 Size: 8192 File Visible: No
    Status: -

    Name: rootrepeal.sys
    Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
    Address: 0xB51FD000 Size: 45056 File Visible: No
    Status: -

    SSDT
    -------------------
    #: 017 Function Name: NtAllocateVirtualMemory
    Status: Hooked by "<unknown>" at address 0x898cd9e0

    #: 041 Function Name: NtCreateKey
    Status: Hooked by "<unknown>" at address 0x898edc48

    #: 047 Function Name: NtCreateProcess
    Status: Hooked by "<unknown>" at address 0x89919940

    #: 048 Function Name: NtCreateProcessEx
    Status: Hooked by "<unknown>" at address 0x898e81b8

    #: 053 Function Name: NtCreateThread
    Status: Hooked by "<unknown>" at address 0x898cdcb0

    #: 063 Function Name: NtDeleteKey
    Status: Hooked by "<unknown>" at address 0x898edbd0

    #: 065 Function Name: NtDeleteValueKey
    Status: Hooked by "<unknown>" at address 0x898d61f8

    #: 180 Function Name: NtQueueApcThread
    Status: Hooked by "<unknown>" at address 0x898cda58

    #: 186 Function Name: NtReadVirtualMemory
    Status: Hooked by "<unknown>" at address 0x898cd8f0

    #: 192 Function Name: NtRenameKey
    Status: Hooked by "<unknown>" at address 0x898e7020

    #: 213 Function Name: NtSetContextThread
    Status: Hooked by "<unknown>" at address 0x898cdb48

    #: 226 Function Name: NtSetInformationKey
    Status: Hooked by "<unknown>" at address 0x8991ea90

    #: 228 Function Name: NtSetInformationProcess
    Status: Hooked by "<unknown>" at address 0x898cdda0

    #: 229 Function Name: NtSetInformationThread
    Status: Hooked by "<unknown>" at address 0x898cdbc0

    #: 247 Function Name: NtSetValueKey
    Status: Hooked by "<unknown>" at address 0x8991a020

    #: 253 Function Name: NtSuspendProcess
    Status: Hooked by "<unknown>" at address 0x898cdd28

    #: 254 Function Name: NtSuspendThread
    Status: Hooked by "<unknown>" at address 0x898cdad0

    #: 257 Function Name: NtTerminateProcess
    Status: Hooked by "<unknown>" at address 0x898cde18

    #: 258 Function Name: NtTerminateThread
    Status: Hooked by "<unknown>" at address 0x898cdc38

    #: 277 Function Name: NtWriteVirtualMemory
    Status: Hooked by "<unknown>" at address 0x898cd968

    Stealth Objects
    -------------------
    Object: Hidden Module [Name: System.Windows.Forms.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x00d90000 Size: 5033984

    Object: Hidden Module [Name: System.Drawing.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x012c0000 Size: 634880

    Object: Hidden Module [Name: HPTools.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x033b0000 Size: 77824

    Object: Hidden Module [Name: AppConstants.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x038c0000 Size: 77824

    Object: Hidden Module [Name: HPAppTools.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x03990000 Size: 446464

    Object: Hidden Module [Name: System.XML.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x03a50000 Size: 2060288

    Object: Hidden Module [Name: System.configuration.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x03c80000 Size: 438272

    Object: Hidden Module [Name: HPToolkit.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x03e40000 Size: 135168

    Object: Hidden Module [Name: System.Deployment.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x03f10000 Size: 978944

    Object: Hidden Module [Name: Accessibility.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x03f00000 Size: 28672

    Object: Hidden Module [Name: System.Runtime.Serialization.Formatters.Soap.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x04060000 Size: 143360

    Object: Hidden Module [Name: Enumeration.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x04040000 Size: 53248

    Object: Hidden Module [Name: HPFaxUtilities.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x04100000 Size: 110592

    Object: Hidden Module [Name: Alerts.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x041b0000 Size: 585728

    Object: Hidden Module [Name: HPStreamsInterface.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x04770000 Size: 28672

    Object: Hidden Module [Name: NamedPipeChannel.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x047d0000 Size: 45056

    Object: Hidden Module [Name: System.Runtime.Remoting.dll]
    Process: HPTLBXFX.exe (PID: 2112) Address: 0x047e0000 Size: 307200

    Object: Hidden Module [Name: WiseApi.dll]
    Process: SpySweeperUI.exe (PID: 2464) Address: 0x04ca0000 Size: 102400

    Object: Hidden Module [Name: SOSClientApi.dll]
    Process: SpySweeperUI.exe (PID: 2464) Address: 0x05850000 Size: 36864

    Object: Hidden Module [Name: SOSLibrary.dll]
    Process: SpySweeperUI.exe (PID: 2464) Address: 0x05970000 Size: 995328

    Object: Hidden Module [Name: TaskScheduler.dll]
    Process: SpySweeperUI.exe (PID: 2464) Address: 0x05a90000 Size: 61440

    Object: Hidden Module [Name: SOSClientApi.dll]
    Process: EXCEL.EXE (PID: 1900) Address: 0x0f040000 Size: 36864

    Object: Hidden Module [Name: SOSTools.dll]
    Process: EXCEL.EXE (PID: 1900) Address: 0x102d0000 Size: 126976

    Object: Hidden Module [Name: System.XML.dll]
    Process: EXCEL.EXE (PID: 1900) Address: 0x10310000 Size: 2060288

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_CREATE]
    Process: System Address: 0x893db828 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_CREATE_NAMED_PIPE]
    Process: System Address: 0x89413828 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_CLOSE]
    Process: System Address: 0x89434828 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_READ]
    Process: System Address: 0x8946f828 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_WRITE]
    Process: System Address: 0x89480828 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_QUERY_INFORMATION]
    Process: System Address: 0x89698af0 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_SET_INFORMATION]
    Process: System Address: 0x896e1340 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_QUERY_EA]
    Process: System Address: 0x8955c268 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_SET_EA]
    Process: System Address: 0x897b1390 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_FLUSH_BUFFERS]
    Process: System Address: 0x894d91c0 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_QUERY_VOLUME_INFORMATION]
    Process: System Address: 0x896b91d0 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_SET_VOLUME_INFORMATION]
    Process: System Address: 0x89425130 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_DIRECTORY_CONTROL]
    Process: System Address: 0x89496128 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_FILE_SYSTEM_CONTROL]
    Process: System Address: 0x897e30f0 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_DEVICE_CONTROL]
    Process: System Address: 0x896ba220 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_INTERNAL_DEVICE_CONTROL]
    Process: System Address: 0x89629220 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_SHUTDOWN]
    Process: System Address: 0x8961e220 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_LOCK_CONTROL]
    Process: System Address: 0x8960b2b8 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_CLEANUP]
    Process: System Address: 0x894d2ac0 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_CREATE_MAILSLOT]
    Process: System Address: 0x894edae8 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_QUERY_SECURITY]
    Process: System Address: 0x894d65d0 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_SET_SECURITY]
    Process: System Address: 0x89500768 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_POWER]
    Process: System Address: 0x894e6948 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_SYSTEM_CONTROL]
    Process: System Address: 0x894ffcd0 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_DEVICE_CHANGE]
    Process: System Address: 0x894e3cd0 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_QUERY_QUOTA]
    Process: System Address: 0x894ff860 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_SET_QUOTA]
    Process: System Address: 0x894fea40 Size: -

    Object: Hidden Code [Driver: Tcpip, IRP_MJ_PNP]
    Process: System Address: 0x8943ee68 Size: -
     
  5. 2009/04/08
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    OK not seeing anything in there either.

    Lets get a on line scan.

    Please do this.

    Download ATF Cleaner by Atribune and save it to your Desktop.
    This is a good tool to get rid of the temporary garbage you pick up while surfing the net.
    Double click ATF-Cleaner.exe to run the program.
    Check the boxes to the left of:

    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache
    Recycle bin


    The rest are optional - if you want it to remove everything check "Select All ".
    Finally, click Empty Selected. When you get the "Done Cleaning" message, click OK.

    Now a scan.

    Please do an online scan with Kaspersky WebScanner

    It's best to disable real time protection applications as they sometimes interfere with the scan.
    Check this link for any applicable programs you may have.

    Click on “Accept” If your pop –up blocker blocks any windows from opening.

    Click Run on the window that opens.
    Windows Vista users you must open the web browser using the Run as Administrator command.
    • The program will launch and then begin downloading the latest definition files:
    • Under Scan on the left side.Click on My Computer
    • This will start the program and scan your system.
    • Click the “Scan Report” On the left side.
    • The scan will take a while so be patient and let it run.
    • Once the scan is complete it will display if your system has been infected.
      • Click the Save Report As button, and in the Browse dialog box, type a name for the scan report file that you want to create and select its type Text file. Click OK to save the file.:
    • Save the text file to your desktop.
    • Copy and paste that information in your next post.

    Please post the Kaspersky results.

    Thanks
    Geri
     
    Geri,
    #4
  6. 2009/04/09
    harrisc1

    harrisc1 Inactive Thread Starter

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    I don't know if it helps, but Windows Explorer restarts itself at around 9:00 AM every morning. Also, my clock is routinely off, and is not getting regular Internet updates.


    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7 REPORT
    Thursday, April 9, 2009
    Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Thursday, April 09, 2009 18:34:43
    Records in database: 2028598
    --------------------------------------------------------------------------------

    Scan settings:
    Scan using the following database: extended
    Scan archives: yes
    Scan mail databases: yes

    Scan area - My Computer:
    A:\
    C:\
    D:\
    F:\
    H:\

    Scan statistics:
    Files scanned: 75977
    Threat name: 0
    Infected objects: 0
    Suspicious objects: 0
    Duration of the scan: 02:00:29

    No malware has been detected. The scan area is clean.

    The selected area was scanned.
     
  7. 2009/04/09
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    OK please do this.

    Open Notepad and copy/paste the contents in the quotebox below, into Notepad.

    Save this as look.bat Choose to "Save type as - All Files "
    Save it to your Desktop

    Double click on look.bat & allow it to run. Then post the log which it produces

    Thanks
    Geri
     
    Geri,
    #6
  8. 2009/04/13
    harrisc1

    harrisc1 Inactive Thread Starter

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    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]
    "midimapper "= "midimap.dll "
    "msacm.imaadpcm "= "imaadp32.acm "
    "msacm.msadpcm "= "msadp32.acm "
    "msacm.msg711 "= "msg711.acm "
    "msacm.msgsm610 "= "msgsm32.acm "
    "msacm.trspch "= "tssoft32.acm "
    "vidc.cvid "= "iccvid.dll "
    "vidc.I420 "= "msh263.drv "
    "vidc.iv31 "= "ir32_32.dll "
    "vidc.iv32 "= "ir32_32.dll "
    "vidc.iv41 "= "ir41_32.ax "
    "vidc.iyuv "= "iyuv_32.dll "
    "vidc.mrle "= "msrle32.dll "
    "vidc.msvc "= "msvidc32.dll "
    "vidc.uyvy "= "msyuv.dll "
    "vidc.yuy2 "= "msyuv.dll "
    "vidc.yvu9 "= "tsbyuv.dll "
    "vidc.yvyu "= "msyuv.dll "
    "wavemapper "= "msacm32.drv "
    "msacm.msg723 "= "msg723.acm "
    "vidc.M263 "= "msh263.drv "
    "vidc.M261 "= "msh261.drv "
    "msacm.msaudio1 "= "msaud32.acm "
    "msacm.sl_anet "= "sl_anet.acm "
    "msacm.iac2 "= "C:\\WINDOWS\\System32\\iac25_32.ax "
    "vidc.iv50 "= "ir50_32.dll "
    "msacm.l3acm "= "C:\\WINDOWS\\System32\\l3codeca.acm "
    "wave "= "wdmaud.drv "
    "midi "= "wdmaud.drv "
    "mixer "= "wdmaud.drv "

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\Terminal Server]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\Terminal Server\RDP]
    "wave "= "rdpsnd.dll "
    "MaxBandwidth "=dword:000056b9
    "wavemapper "= "msacm32.drv "
    "EnableMP3Codec "=dword:00000001
    "midimapper "= "midimap.dll "
    "mixer "= "rdpsnd.dll "
     
  9. 2009/04/15
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    OK, that looks OK.
    Is this a laptop or a PC? and how old is it?

    Geri
     
    Geri,
    #8
  10. 2009/04/16
    harrisc1

    harrisc1 Inactive Thread Starter

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    PC, unsure how old. It is my work PC.

    It still is restarting Windows Explorer every morning and I saw these errors in the error log all at 9:21 AM today and all listing SideBySide as the Source:

    Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system.

    Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system.

    Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_39049d00\MFC80U.DLL. Reference error message: The operation completed successfully.

    Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system.

    Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system.

    Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_39049d00\MFC80U.DLL. Reference error message: The operation completed successfully.

    Symantec says SideBySide is adware:
    http://www.symantec.com/security_response/writeup.jsp?docid=2005-070514-5200-99

    Also found this site with exact same problem. Maybe it can help you.
    http://www.pcreview.co.uk/forums/thread-3237688.php
     
    Last edited: 2009/04/16
  11. 2009/04/16
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    It is a legit file, Symantec has them listed here,
    %ProgramFiles%\sbss\sbss.exe
    %ProgramFiles%\sbss\Stop sbss.lnk
    %ProgramFiles%\sbss\Uninstall sbss.exe

    Yours are listed here,
    C:\WINDOWS\WinSxS

    See if you can get the updates by doing it this way.

    Click > Start > All Programs Click on > Windows Update, and follow the online instructions from there.

    Geri
     
  12. 2009/04/20
    harrisc1

    harrisc1 Inactive Thread Starter

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    I installed all the Windows Updates. Problem happened again this morning at 7:53 AM.
     
  13. 2009/04/21
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    I'm thinking it may be a battery problem that your clock is off.

    I'll see if I can get some ideas for others here.

    I'll let you know.

    Geri
     
  14. 2009/04/21
    harrisc1

    harrisc1 Inactive Thread Starter

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    The specific symptom is out of the blue all my task bar icons disappear and the computer is clearly working through something. Then it says Windows Explorer has had a problem and needs to restart. It asks me if I want to email Microsoft about it and I do. Then it restarts Windows Explorer and all my programs come back fine. There is no real damage, but it is annoying since it happens every morning.
     
  15. 2009/04/22
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    Ok This is what I got from noahdfear.

    I'd recommend trying the Visual C++ 2008 Redistributable Package (x86) first. Note that the 2008 package contains the Microsoft.VC90* version rather than the Microsoft.VC80* as shown in the errors. The system should provide the Microsoft.VC90* version automatically for whatever application is calling the Microsoft.VC80* version. If it doesn't resolve the errors, uninstall the 2008 package, then install the 2005 package,
    Visual C++ 2005 Redistributable Package (x86)
    then install the 2008 package again.

    Let me know if that helps.

    Geri
     
  16. 2009/04/24
    harrisc1

    harrisc1 Inactive Thread Starter

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    First package did not solve problem. Will uninstall and try second.
     
  17. 2009/04/28
    harrisc1

    harrisc1 Inactive Thread Starter

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    Problem has not happened lately so maybe that second package did the trick. Thanks for all of your help. My clock is still off everyday. Any ideas on how to fix that?
     
  18. 2009/04/28
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    OK, that's good to hear, my guess with the clock would be the battery is running low and needs to be replaced.

    Geri
     
  19. 2009/05/15
    harrisc1

    harrisc1 Inactive Thread Starter

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    Seemed to work for awhile, but now Windows Explorer is again restarting in the morning. Seems to be in response to clicking on a URL in email. Checked error message from event log and it says, "The redirector failed to determine the connection type. "
     
  20. 2009/05/19
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    That error message is only informational. You can safely ignore it.

    This event is logged when you first connect to a mapped drive and create a new session with the server. The error message can appear when you create a network connection to a share on your local computer.

    The event can occur in any of the following situations:

    * The first time that you connect to a mapped drive after you log on.
    * The first time that you connect to the mapped drive after the computer resumes from Hibernation mode.
    * The first time that you use a local network share after your computer is automatically disconnected from the mapped drive by using the autodisconnect feature.

    I'm out of ideas, sorry.
    I don't believe it to be malware related, I would post the problem in the internet-explorer/ forum.

    Geri
     

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