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[Get asked for product key every time when trying to use MS Office]

Discussion in 'Other PC Software' started by leeann1, 2009/04/12.

  1. 2009/04/12
    leeann1

    leeann1 Inactive Thread Starter

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    Need your help, i have bought laptop november 2008, with vista, but everytime i try to access word or excel etc it asks for the product key code, which i type in, but says wrong code,where am i going wrong
     
  2. 2009/04/12
    Jamesie

    Jamesie Inactive

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    Is it a 60 day trial version, that would be expired by now, bit too obvious?
    Did you register the product?
     

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  4. 2009/04/12
    wildfire

    wildfire Getting Old

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    Hi leeann1, welcome to the BBS.

    Small (but important) point, most new threads are a request for help, if you make your subject more descriptive (eg Office rejecting product key) then you'll probably find more people responding with solutions.

    Anyway a few suggestions.

    Are you sure it's the Office Product key you're entering and not Vista's (they are not the same)?

    It's possible your Laptop came with a trial version of Office and the trial has expired?

    Failing the above a call to Microsoft may be in order. Select your region here and you should be given a number to call.
     

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