Random Restarts

Hey Guys,

First off i want to say this is a great community!
I'm hoping you can help me solve this really annoying problem,
recently my computer has started to randomly restart and i cant quite figure out why. Look at other posts people have made several suggestions so im hoping we can narrow it down.

My computer just restarted and i figured i would run everest:

Sensor Properties:
Sensor Type Winbond W83647HF (ISA 290h)
Motherboard Name Asus P5LD2 / P5WD2 Series

Temperatures:
Motherboard 39 °C (102 °F)
CPU 46 °C (115 °F)
Aux 6 °C (43 °F)
WDC WD2500JS-55NCB1 62 °C (144 °F)

Cooling Fans:
CPU 3792 RPM

Voltage Values:
CPU Core 1.12 V
Aux 3.65 V
+3.3 V 3.28 V
+5 V 5.51 V
+12 V 12.59 V
+5 V Standby 4.97 V
Debug Info F FF B2 FF
Debug Info T 39 46 06
Debug Info V A7 E4 CD CD CF C9 C9 (03)

I also saw this under video bios:
C000:0100 U HAVE NOT CONNECTED THE POWER CABLE TO YOUR VIDEO CARD.PLEASE R
C000:0140 EFER TO THE 'GETTING STARTED GUIDE' FOR PROPER HARDWARE INSTALLA C000:0180 TION....(C) 1988-2005, ATI Technologies Inc. .ATOMBIOSBK-ATI VER

I wonder if thats related?
Any help would be greatly apperciated.

 

You will need to open the cover on the case and check if there is a power connector on the graphics card. For example this card takes two 6 pin power connectors:
http://www.newegg.com/Product/ShowI...S Radeon HD 4890 EAH4890/HTDI/1GD5 Video Card

Go to Control Panel -> System and on the Advanced tab -> Startup and Recovery Settings, uncheck System Failure -> Automatically restart. If it happens again, you may find it stops at a blue screen.

Let us know how it goes from there.

Matt

 

With the case open, check around the hard drive's location, usually there are air vents adjacent to it. Check for dust blockages. If it is tucked into a corner and there are other free brackets, move it.

If you don't have a decent amount of RAM, your system will run off pagefile on the HDD, if it is bad it is called "thrashing the drive ". Since your other temps are ...mmm...OK (CPU is not "low "), I might wonder about this scenario. Watch for high levels of disk activity from a cold startup and you can monitor the pagefile in Task Manager -> Performance.

Those are the things I would investigate.

Matt

 

Thanks for all the suggestions guys, currently working through all of them. I will report back soon!

 

Ok, so i checked the video card and there doesnt appear to be a power connector on the unit. I moved my hard drive up closer to the fan, in the hopes that it would be cooler. Will report back!

 

Hey guys,

Just to provide an update i've been monitoring the temp of my hard drive and it seems to be hovering around 70C.

Would a product like this bring the temp down?
Or if you guys can suggest a product.

http://www.tigerdirect.ca/applications/SearchTools/item-details.asp?EdpNo=3127373&CatId=804

Thanks guys

 

In the left-hand pane of that page there is a link "Hard Drive Coolers ", those might be more appropriate. The slot fan is good for reducing the heat in the case as a whole, but will only have a proportional effect on the HDD because not all the air flow will go past the HDD.

Me, I would be looking into why it is so hot. Are you running disk intensive programs? Are the security programs running constant file checks? Is the system running on pagefile like I said before. It is better to fix the cause than the symptoms.

Disk intensive programs include video or audio editing. If you do these, it would pay to get another HDD and read the file from one HDD and write it to the other.

Matt

 

Hey,

So its been a few days and no random restarts so thats intresting.

I checked out the page file like u mentioned mattman and on a cold startup it goes anywhere between 500-522 MB and then settles down to 491MB.

I dont edit video or audio so that cant be it, and im running the latest Norton anti-virus which seems to be fine.

Thanks again.

 

490-520MB sounds high to me, assuming it's Windows XP. I turn off most startup programs and have less than 150MB.

Open a few small programs (eg. Wordpad, Paint) and watch the Pagefile Usage History. If it is changing (and going up) I would consider that you have run low on RAM.

Either get more RAM or look at what background programs are running at startup and either disable them from running within their program's options or use a startup control program (2 I know are Startup Control Panel and Startup Cop).

Matt