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Explorer doesn"t recognize hardware

Discussion in 'Legacy Windows' started by BeachBeauty, 2009/02/27.

  1. 2009/02/27
    BeachBeauty

    BeachBeauty Inactive Thread Starter

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    Do any of you gentlemen have an idea of whats going on here.
    My computer classes didn't cover anything like this.

    After installing AVAST the OS fails to recognize my 20 gig SLAVE HD, my CD, or my DVD.
    The BIOS in Setup lists everything as it should.
    Once Windows loads and I type in my password a message appears (TO FINISH SETTING UP YOUR HARDWARE YOU MUST RESTART)
    I restart and the message appears again. So I cancel and I'm able to work with the 80 gig C:\ drive but the DEVICE MANAGER lists the CD, DVD, and Both GENERIC IDE DISKs with red X's and both PRIMARY and SECONDARY IDE Controllers with yellow examination's. When checking DRIVERS and RESOURCES everything is OK with no conflicts. The PERFORMANCE TAG reveals the 80gig DRIVE C:\ is using the MS-DOS compatibility mode file system.Whatever that is!
    EXPLORER lists the FLOPPY and C:\ DRIVE but no SLAVE HD, CD, or DVD.
    Both 80 gig MASTER and 20gig SLAVE HDs run WIN98se
    Booting to the 20gig SLAVE results in EXPLORER listing everything OK except the 80gig MASTER is listed twice as both D:\ and E:\ DRIVES still using the MS Compatibility mode I've tried every configuration of ribbon cable including two MASTERS on separate cables with the same result.
    I've removed AVAST from START-UP so I don't think it is the problem. I also replaced the C-MOS battery with no change.
    So now I think that some type of DRIVER must be corrupted on the 80gig MASTER but have no idea what to look for. If I did could I not simply copy and paste the good DRIVER from the 20gig SLAVE to overwrite the corrupted DRIVER on the 80gig MASTER?

    Following is my system:

    Operating System Microsoft Windows 98 SE
    OS Service Pack -
    Internet Explorer 6.0.2800.1106 (IE 6.0 SP1)
    DirectX 4.06.03.0518 (DirectX 6.1a)
    Computer Name KELLE (HOME P.C.)
    User Name KELLE

    Motherboard
    CPU Type Intel Pentium III, 450 MHz (4.5 x 100)
    Motherboard Name Intel Seattle II SE440BX-2 (2 ISA, 4 PCI, 1 AGP, 3 DIMM)
    Motherboard Chipset Intel 82440BX
    System Memory 384 MB (SDRAM)
    BIOS Type Phoenix (02/23/00)
    Communication Port Communications Port (COM1)
    Communication Port Communications Port (COM2)
    Communication Port Communications Port (COM3)
    Communication Port Communications Port (COM4)
    Communication Port Printer Port (LPT1)

    Display
    Video Adapter NVIDIA GeForce2 MX/MX 400
    3D Accelerator nVIDIA GeForce2 MX/MX 400
    Monitor Default Monitor (1645699)
    Monitor VL1919 [NoDB] (1645699)

    Multimedia
    Audio Adapter Creative SB Live! Value (CT4780) Sound Card

    Storage
    IDE Controller Intel 82371AB/EB PCI Bus Master IDE Controller
    IDE Controller Primary IDE controller (dual fifo)
    IDE Controller Secondary IDE controller (dual fifo)
    Floppy Drive GENERIC NEC FLOPPY DISK
    Disk Drive GENERIC IDE DISK TYPE01
    Disk Drive GENERIC IDE DISK TYPE02
    Optical Drive HITACHI DVD-ROM GD-5000 (8x/40x DVD-ROM)
    SMART Hard Disks Status OK

    Partitions
    C: (FAT32) 76297 MB (71513 MB free)

    Input
    Keyboard Standard 101/102-Key or Microsoft Natural Keyboard
    Mouse HID-compliant mouse
    Mouse PS/2 Compatible Mouse Port

    Network
    Network Adapter IEEE 802.11g Wireless Card. (192.168.1.107)
    Network Adapter PPP Adapter. (4.228.216.215)
    Network Adapter PPP Adapter.
    Modem Standard 56000 bps V90 Modem
    Modem Standard Modem

    Peripherals
    Printer Generic PostScript Printer
    Printer hp officejet 4100 series fax
    Printer hp officejet 4100 series
    Printer HP OfficeJet
    Printer HPGL Plotter
    Printer Matrix
    Printer PaintJet (Micrografx)
    Printer PostScript (Micrografx)
    Printer VideoShow
    USB1 Controller Intel 82371AB/EB PIIX4 - USB Host Controller
    USB1 Controller NEC PCI-USB Open Host Controller
    USB1 Controller NEC PCI-USB Open Host Controller
    USB2 Controller NEC USB Enhanced Host Controller
    USB Device hp officejet 4100 series
    USB Device officejet 4100 (DOT4USB)
    USB Device officejet 4100 (USBHUB)
    USB Device officejet 4100 (USBPRINT)
    USB Device USB Device
    USB Device USB Human Interface Device

    Any suggestions will be greatly appreciated.
    Thanks so much in advance for your advice.

    Kelle
     
  2. 2009/03/03
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #2

  3. to hide this advert.

  4. 2009/03/03
    markp62

    markp62 Geek Member Alumni

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    Try the instructions on this page.
    http://support.microsoft.com/kb/151911

    Or shut down computer, but instead of letting it shut down, select to Restart in Dos Mode. Type in this command, "scanreg /restore ", and press Enter. Select a registry dated before this happened using the arrow keys and press Enter.
     
  5. 2009/03/04
    BeachBeauty

    BeachBeauty Inactive Thread Starter

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    ARIE and markp62
    Thank you for your quick replys.

    ARIE,
    I downloaded the Western Digital Diagnostics as you advised, ran it and it reported everything in excellent condition.

    markp62,
    I checked the SUPPORT.MICROSOFT link and discovered that my IDE Driver is one that may cause this problem.

    Intel 82371 AB/EB Pci Bus Master IDE Controller

    So now I have no idea what to do!!

    At this point, any advice will be much appreciated.

    Kelle
     
  6. 2009/03/05
    markp62

    markp62 Geek Member Alumni

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    Do these steps to see if the driver will re-initialize itself.

    Click Start, click Run, type "regedit" in the Open box, and then press ENTER.
    In the left pane of Regedit, locate and click the following registry key (looks like a folder) :

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\IOS

    Then look in the right pane, right-click the NOIDE entry, and then click Delete. Quit Registry Editor.

    And then reboot. The presence of the above thing that you are deleting causes windows to go into compatibility mode.
     
  7. 2009/03/05
    BeachBeauty

    BeachBeauty Inactive Thread Starter

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    markp62,

    This is what I found:

    (Default) (value not set)
    START 00
    StaticVxD "IOS "

    Does this tell you anything?

    Thanks again for your help,

    Kelle
     
  8. 2009/03/06
    markp62

    markp62 Geek Member Alumni

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    This issue can be a bear to track down and fix, lack of a NOIDE may indicate a corrupted driver.
    Here is a trouble shooting page that shows how to get two different logs.
    http://support.microsoft.com/kb/130179
    Look in the windows folder for a file name 'ios.log' the first lines may indicate what is happening.
    The page describes Esdi_506.pdr as a 32 bit protected mode driver, try copying this file over, located in C:\Windows\System\Iosubsys.
    The webpage describes how to create a bootlog, however the easier method is to Go to Start\Run type in 'msconfig' and press Enter. Click on the Advanced tab, and put a checkmark in 'Enable Startup Menu' then click on Ok. Then reboot, use the arrow keys to select the logged option in the Startup Menu (white text on black screen).
    The Bootlog.Txt file is created in C:\ or the root of the drive, please post any lines that say "Init Failure" or "Load Failure ".
     

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