blue screen the restart the dump file

Hi guys i'm a newbie. I keep finding my pc has restarted and is saying that it has recovered from a serious error. I then can see that it give information in a dmp file.

I have searched the forums and have run a chkdsk, defrag and norton virus softeare.

I have just unticked to automatically restart on errors so i can see the blue screen information

The only other thing i have noticed recently which is not normal is the following:

On startup during bios i can see a message that i don't normally see in the boot up. It says " ide channel 1 no 80 installed" there may be more but is goes past too quick.

Can anyone give me any ideas on how to fix this please.

Thanks
Sean

 

Run memtest on your RAM. U can get this if u search in google.

These types of errors usually associated with RAM. After running the memtest check if you are getting any errors.

One more thing you can try is if you are using two memory sticks of RAM, just remove one memory stick and work with one and check if you are getting same error.
Next interchange the memory stick and check if you are getting the same error.

Couple of years back i faced similar problem. I found one of the Memory stick was faulty, giving errors. Replaced the memory stick and issue was resolved.