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windows doesn't start after virus scanner

Discussion in 'Windows XP' started by speedy1076, 2009/02/26.

  1. 2009/02/26
    speedy1076

    speedy1076 Inactive Thread Starter

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    i ran avast boot scanner...it found 8 viruses and deleted them...now windows wont completly start...help
     
    speedy1076,
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  2. 2009/02/26
    Admin.

    Admin. Administrator Administrator Staff

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    Assuming you have Windows XP (this was originally posted in another forum):

    Best thing is to do a Windows XP Repair install, hopefully you have your XP installation disk.

    Boot from the WinXP CD (you may have to change a setting in your BIOS that allows you to boot from the CD). Do not choose the option to repair an XP installation using Recovery Console when prompted, choose the option to To set up Windows XP now press ENTER.

    After more files have been copied, you'll get another selection screen where you should select the current XP installation, & the option To Repair the selected Windows XP installation, press R.
     
    Admin.,
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  4. 2009/02/26
    speedy1076

    speedy1076 Inactive Thread Starter

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    virus

    i have tried that....it did not work...and yes im running winxp pro
     
    speedy1076,
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  5. 2009/02/26
    surferdude2

    surferdude2 Inactive

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    Could you expand a little on what you mean by "Windows won't completely start? "

    At what point does it stop and what error message is rendered, if any? Have you tried Safe Mode?

    Did you have System Restore enabled on this drive?

    The more info you can give, the better the help will be. ;)
     
    surferdude2,
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  6. 2009/02/26
    chandler68

    chandler68 Inactive

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    Can you boot into SAFE Mode ?.

    colin.
     
    chandler68,
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  7. 2009/02/27
    Arie

    Arie Administrator Administrator Staff

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    What did not work? If you want help you have to provide much more information.
     
    Arie,
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  8. 2009/02/27
    speedy1076

    speedy1076 Inactive Thread Starter

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    ok heres the deal...i had the MS Antivirus 2009 virus...i ran a avast boot scanner...it found and deleted the virus...after that i tried to boot windows...it would get to the logon screen...i would type the password and hit enter...i could see the HD working for a few minutes...then nothing would happen....i could see the background grphic...but no desktop icons
     
    speedy1076,
    #7
  9. 2009/02/27
    speedy1076

    speedy1076 Inactive Thread Starter

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    and it doesnt matter what mode i choose...it does the same thing
     
    speedy1076,
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  10. 2009/02/27
    Arie

    Arie Administrator Administrator Staff

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    You still didn't tell us what happened when you tried to do the repair install.
     
    Arie,
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  11. 2009/02/27
    speedy1076

    speedy1076 Inactive Thread Starter

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    after i did the repair install...it did the same thing...but i did find out after we took it to a shop that they ran a program called combofix...not sure what else they did to it...but they got it back working
     
    speedy1076,
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  12. 2009/03/03
    Arie

    Arie Administrator Administrator Staff

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    OK, great you got it back working.
     
    Arie,
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  13. 2009/03/03
    speedy1076

    speedy1076 Inactive Thread Starter

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    well i didnt...but the shop did...was just curious on why that happened...they did not tell me what they did...just wanted to know incase this happens again so i wont have to spend $200
     
    speedy1076,
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  14. 2009/03/03
    Admin.

    Admin. Administrator Administrator Staff

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    Admin.,
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