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cd drive missing?

Discussion in 'Windows XP' started by tessloff, 2009/02/24.

  1. 2009/02/24
    tessloff

    tessloff Inactive Thread Starter

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    Hi fellow users, my pc says it can not find the d drive so i can not burn cd's or dvd's, or transfer my digital camera shots to disc, i can play pre-recorded stuff, can some one help me, please remember i am a beginner with pc's, there is something about partition of which i know nothing, help!! I have XP,
     
    tessloff,
    #1
  2. 2009/02/24
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)
    As I understand your post the CD-ROM drive is recognised by Windows and should be visible in Windows Explorer - is it? - and your problem relates to being unable to burn on that drive?
    disc as in CD, not hard drive?

    Are you using Windows inbuilt burning software - which only burns CD's BTW, not DVD's

    If you are using the Windows software go to Windows Explorer and right click on the CD drive > Properties > Recording tab - is 'Enable CD recording on this drive' checked? If not check it and try to burn.

    If you are using third party software this setting is best unchecked.

    Post back with an update.
     
    PeteC,
    #2


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  4. 2009/02/24
    wildfire

    wildfire Getting Old

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    Hi tessloff

    If you go into device manager (start->run devmgmt.msc) and click the + beside DVD/CD-Rom drives what is listed below?
     
    wildfire,
    #3
  5. 2009/02/26
    tessloff

    tessloff Inactive Thread Starter

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    to pete c

    Hello pete c it does not show in windows explorer, what does show when i try to access the drive is a yellow exclaimation mark, as in the post icons
     
    tessloff,
    #4
  6. 2009/02/26
    PeteC

    PeteC SuperGeek Staff

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    Does the drive show up in Device Manager as wildfire asked? ....
    Screenshot below.

    If the drive is shown right click on it > Uninstall/remove and reboot to let Windows redetect it and install. Test.
     

    Attached Files:

    PeteC,
    #5
  7. 2009/02/27
    tessloff

    tessloff Inactive Thread Starter

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    Pete c

    Hello again i have done as you asked, when i click back on the sony cd/dvd icon a message comes up the driver is installed but can not find the hardware device (code 41) Tesslof
    The yellow exclaimation mark is showing on the sony icon with a - minus sign
     
    tessloff,
    #6
  8. 2009/02/27
    PeteC

    PeteC SuperGeek Staff

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    There are at least 2 possibilities to explore - you may find the first a little daunting .....

    Read and follow the instructions in this Microsoft Knowledge base article which refers to your problem .....

    You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31 "

    The reference to code 41 is here .....
    Follow the Guided Help.

    If this does not resolve the problem the drive may have failed even though you say that you can play pre-recordrd CD's. The only way of testing that possibility is to install the drive in another computer and test - this assumes that we are talking of a desktop, not a laptop.
     
    PeteC,
    #7

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