1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Lost sound

Discussion in 'PC Hardware' started by KenD, 2009/02/23.

  1. 2009/02/23
    KenD

    KenD Well-Known Member Thread Starter

    Joined:
    2008/09/22
    Messages:
    36
    Likes Received:
    0
    My daughter's laptop stopped playing sounds a while ago. In the volume control and the device manager it says there is no audio hardware. I updated the driver for her card, but that didn't help. Testing the sounds in the control panel does not work, but occassionally there is an error beep. How can I tell if this is a hardware problem or not? What else can I do to help? It is a fairly new (~ 1yr) HP. Thanks!
     
    KenD,
    #1
  2. 2009/02/23
    wildfire

    wildfire Getting Old

    Joined:
    2008/04/21
    Messages:
    4,649
    Likes Received:
    124
    Hi KenD.

    Some more information please?

    What is the model number of the laptop?
    Where did you get updated drivers from?
    What OS is on the laptop?
    Is there any unknown devices appearing in device manager?
     
    wildfire,
    #2


  3. to hide this advert.

  4. 2009/02/24
    KenD

    KenD Well-Known Member Thread Starter

    Joined:
    2008/09/22
    Messages:
    36
    Likes Received:
    0
    It is a Compaq running Windows XP. There was something in Device Manager which had an '!'. I can't remember what it was; I disabled it, it went away and didn't come back. I got the driver from hp.com. For more details I will have to wait until I can see the computer again.
     
    KenD,
    #3
  5. 2009/02/24
    wildfire

    wildfire Getting Old

    Joined:
    2008/04/21
    Messages:
    4,649
    Likes Received:
    124
    No problem,

    When you can, the actual model number will be useful.
     
    wildfire,
    #4
  6. 2009/02/26
    hawk22

    hawk22 Geek Member

    Joined:
    2002/01/31
    Messages:
    1,991
    Likes Received:
    26
    Assuming that your Audio is AC97 onboard, if so check in your BIOS if AC97 is enabled.
     
    hawk22,
    #5

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...