Windows shut down issue

Hi, recently when I click shut down it gets to "windows is shutting down" and it hangs. How ever if I reboot and shut down again it usually shuts down ok. The only thing I have added recently is a web cam. Thanks

Win xp Media Centre
2 gig ram

 

Hi, I've let the pc sit for a while and it never shuts down. I never tried to shut down with the cam plugged in. Thanks for the tip. I'll try it and get back to you.

 

Try running a disk clean up and defragging. I usually defrag multiple times, until I can run through the defrag (120GB) in less than 5 minutes.

 

Steve, it hung even with the cam unplugged. Thanks iBooger, I have defragged and used disk clean. I will repeat the defrag and see what happens.

 

I had also a problem with the shut down of the Vista OS. I am not quite sure if it was a incompateblity clash between Zonealarm security suite and Norton 360 or only because of the Norton 360. In any case, I un-installed Norton and now the shut down work fine. From this forum and the window bbs i read that norton products are often the culprit despite being quoted as compatible with vista

 

I will uninstall the web cam which upon installing it the problem started. I see if the issue goes away. Just that I need the cam for work.

 

I uninstalled the cam and the shut down & boot up is ok now. Any suggestions what to do? I need the cam for work. Thanks

 

I got the Microsoft vx 3000 web cam, but even for that one I needed to update the drivers. Maybe you could check into that, on the web site of the webcam maufacturer.

 

Hi,
I looked at both cams (Microsoft vx 3000) and the (Logitech S 5500) at Future Shop. I will go to the website and look for the latest drivers, Thanks a lot.

 

There was no new drivers at Logitech's website that were helpful. I uninstalled then reinstalled the cam software to see if it made any difference. It did'nt.