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clicking url links in Outlook 2003 wont open IE

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by cspgsl, 2009/01/07.

  1. 2009/01/07
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Clicking a legit url link in a message in Outlook 2003 wont open IE, it opens a search window looking for a .exe file type.

    What setting is wrong?

    Thanks
     
  2. 2009/01/10
    sandy india

    sandy india Inactive

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    there is a virus
     

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  4. 2009/01/11
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    No it's not a virus...

    Look in Tools->Options for the setting to use MS Word as the editor. Unchecl both boxes.
     
  5. 2009/01/11
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    It isn't a virus, the computer scans clean.

    Word as editor doesn't change the behavior. I also have another machine that opens links properly and "use MS Word to edit e-mail messages" is checked on it.

    Thanks
     
  6. 2009/01/11
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Overall - it's probably a file association issue...
    Win Explorer->Tools->Folder Options->File Type tab

    Does the same search box come up if you open a folder in Win Explorer? If so, the fix for that is:

    Go to Start >Run and type:

    regsvr32 /i shell32.dll
     
  7. 2009/01/11
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Which extension would it be if it is only the link in Outlook message that is giving me a hard time? In looking I think it might be HTML document but not sure
    I don't know how such an association might have been changed in the first place though
    I cannot access the culprit machine until later today but will look to see
     

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