USB code -10 with digital camera Olympus C-2/D-230

The Olympus digital camera C-2/D-230 currently works just fine, on any other computer, same cable, same camera, same picture card.
Previous to the end of summer, the camera worked just fine on my XP system.
For several months now the USB will recognize the camera, but will label it dysfunctional; however, it did work, just once, two days ago, but I have not been able to figure out why nor have I repeated the success.
Again, the camera works perfectly, every time, on other systems.
Camera installs its own driver.
Problem seems to be software related.
Should I methodically remove all updates, to see if an update is related to the problem?
Any other suggestions?

Thanks,
Jeremy

 

100% with Pete, my Daughter has Olympus and as much as I like the Camera the Software is nothing to crow about.
Like Pete I only use USB Card Readers, there is also one more benefit with using a reader if something should go wrong there are little progs. available to recover your pictures. A software failure during direct downloading from the camera can result in loosing all the pictures stored.
Picasa is great free Photo Management program with limited but very good editing functions like red eye and crop fill light.

 

USB problem with digital camera

Are there patches known to cause problems with the USB in XP Pro? The problem began after I installed numerous patches.

Picasa will not recognize the camera, as the PC states that the camera is malfunctioning; however, all USB ports work other devices, the USB ports do not work with the camera, the camera works just fine on other Window systems.

I have reinstalled Sis drivers. No fix.

I have tried removing SP 3. No fix.

Baker

 

IMHO most likely that your Olympus Software has become corrupted.

 

Camera works on other window systems

Again, the camera works on other computers; Hence, the problem is not with the cable (broken wires), it's not with the camera's drivers or software, the problem is not with the camera because it works just fine on any other computer.

Some file, driver, or other software in my system has become corrupted. I just need to know how to find and fix the problem, beyond the work I have invested to remedy it. My next step is an OS wipe, so I can use my camera again. I have already spent more than 10 hours trying to research a solution. An OS wipe, and software reinstall, will only take about 5 hours, after I call Microsoft to turn on my OS.

This forum post is my last attempt to try to find a fix other than a fresh OS install. First I will try to remove every patch, to see if this effort solves the bug.

After I wipe the OS, I will have to test my camera after I down load each patch, to find the bug. I lack the money and technical knowledge to discover the problem in any other way.

Thanks for trying to help. I appreciate that you folks took some time to read, and reply to, my post.

 

One possible method is to uninstall the listings under Universal Serial Bus Controllers in Device Manager. They will be automatically reinstalled when you reboot. If you don't have problems with any other USB devices (see Pete's question), this may not be the solution. It won't hurt to try. Look for updated motherboard/chipset drivers (and check if there may be separate USB Controller driver updates).

If the problem only relates to the camera and not other devices, like USB storage devices, I would also be investigating the Olympus software, but that's my humble opinion.

Matt

 

Mattman thanks for the suggestion. I did try uninstalling the USB driver, but I did not remove all the USB drivers. I'll try removing all to see what happens.

The camera automatically installs the needed drivers. Being that the camera works with other systems, I can conclude the camera's software is okay.

My system more often than not, recognizes the camera but declares it non-functioning. Other times the PC prompts a "new device has been found" but the device is not mounted, and the USB port declares code -10. For whatever reason, the camera worked a few days ago, and I have no idea why. Perhaps 40 tries to get it to work have failed, and one try succeeded.

I tried to down load the camera's drivers, but haven't found any that have solved the bug.

I also have tried to install various software programs to access the camera, but nothing works as the USB ports state the device is not functioning.

It's probably a simple problem to fix, once the issue is discovered.

Thanks
Baker

 

You have isolated that the problem is only on your computers system, that's a good first step.

I did a websearch on code 10 errors, main suggestion is uninstalling (and reinstalling) the USB Controller drivers.
http://support.microsoft.com/kb/943104/
http://www.pchell.com/hardware/usbcode10.shtml
http://www.ehow.com/how_4539965_fix-error-code-10-windows.html

The camera (Plug and Play) drivers work on other computers, as you say.

Do you know where to find your motherboard/chipset drivers?

My sister has Olympus software and I have needed to uninstall and reinstall it. I wanted to back up her photos, I thought they might be stored in her My documents folder...nope. Checked in the Olympus program, no mention of which folder/directory it was storing them in. I had to do a search of the HDD to find them, they were in a folder under Olympus in Program Files. I have recommended to her not to use the software.

Let us know how you go uninstalling /reinstalling the USB controller drivers and if you need help finding updated drivers.

Matt

 

Mattman, if USB controller drivers are located in the device manager, yes, I have removed and reinstalled the drivers, prior to starting this post, and have repeated it recently by removing all drivers.

I have also tried uninstalling and reinstalling my MOB drivers.

For some reason, this problem is unique to my system; However, using the camera today I was unable to access files from a PC with Vista, but the camera worked just fine on another system with Home XP.

The problem originally started after I installed Spore. I have since wiped my drive clean. However, I reinstalled the OS with all current updates, beyond those updates that I had installed before the wipe. I speculate the problem persists due to some update.

 

Mattman, thanks for the links. I actually researched these links well before I began this post at this forum. I have also downloaded various drivers and software from Olympus, but I have not had any luck. It seems I have an old camera. Older PC systems seem to like it better than the newest.