Explorer.Exe Application Error

Although I'm in need of help badly, my manners will not take a back seat. Happy NEW YEAR to all and hope you and yours had a wonderful holiday season!~

Here's my issue/problem, was in the middle of moving files between external drives and downloading files from the internet then "something" happened which caused me to reboot. Since then, getting the following error message when attempting to open Windows Explorer (to view my files):

EXPLORER.EXE - APPLICATION ERROR
The application failed to initialize properly (0xc0000005) click OK to teminate the application.

In addition, I'm unable to open Internet Explorer...when I click the icon, nothing happens. I can use Mozilla which I'm using now to request HEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEELP!!!!!

Aloha,
marc

 

I believe some explorer add-in has been added to Windows Explorer which crashes, taking Windows explorer with it.

Reboot in safe mode & confirm whether you can use explorer from there.
Run chkdsk /f on hard disk.

 

Many THANKS! BTW, just found out cant open Windows Media Player either. Will report findings after trying your suggestion!

Aloha,
marc

 

Also clean out trash from your computer- use either ATFCleaner or CCleaner.

Update your av & spyware utils & scan your computer.

 

You mentioned "to view my files" Is it perhaps video/movie files?

I've often noticed how faulty codecs would crash exporer when they try to decode the movie for the thumbnail view. A easy way to conrifm this would be to put exporer on "detail view" and then open the folder containing the files.

There might be more hints in the application/system log of the event viewer.

 

Additional to other suggestions :

Use another pc , download ie6/ie7/ie8 and WMP11, use usb stick, and reinstall
the applications

GL
AQUA

 

Many many THANKS lads! The system is working fine now....an adware somehow snuk in pass my firewall....wasn't until in safe mode, that I was able to destroy it.