Freezing links

When I try to open a link, the pointing finger freezes the computer. I have to use Ctr-Alt-Delete to end task. Then when I try again it usually opens the link.
This happens most of the time in either email, newsletters and in browsers.
I've called Compaq support and the best I can get in the way of help is to use the dreaded Quick Restore. ( I rather put up with the finger)

Has anyone ever experienced this delemma?

 

Hi carval
Can you give us a few system specs? What O/S? After you do a fresh boot, do a ctrl/alt/del and list for us what you have in the close programs dialogue box?

Daizy

 

Thank you for your quick reply Daizy!
I was delayed answering because of that finger thing again.
Plus I rebooted to follow your instruction.

Here is what I found on the Ctr-Alt-Delete menu:

Explorer
Hpostart
Hpojvdix
Msmsgs
Systray
Hpomlch
Rnaapp

 

O/S ?

Forgot Operating System...
It's Windows 98 SE

 

And some system specs please? What O/S are you running? What version of IE? All critical windows updates done?

Daizy

 

I'm getting a feeling this is gonna be a Rnaapp thingy!
Some good reading?

Daizy

 

I'm using IE 6.0

I try to keep up with all the updates. I do scan disk and defrag regularly.

I have a Compaq Presario 5700T
Pentium lll 128MB RAM 13 GB Hard Drive
56K Modem...

Purchased Sept. 1999

That's all I can think of.

 

You could try
this. Or Click Start , and then click Run. Type "regsvr32 urlmon.dll" (without the quotes).


Daizy

 

Daizy,

You are a WEALTH of information.
I tried the easiest of your instruction first. The "RUN - regsvr32 urlmon.dll
Then I went to one of my emails with a link and it opened first time.

So far so good!

I love GEEKS!

Thank you!

 

Great news carval!
Congratulations on getting it sorted. And thanks so much for taking the time to post back and let us know you got it resolved.


Daizy