1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Rock 1TB external problems [USB Device not Recognised]

Discussion in 'PC Hardware' started by Tazmaniandiablo, 2009/01/02.

  1. 2009/01/02
    Tazmaniandiablo

    Tazmaniandiablo Inactive Thread Starter

    Joined:
    2009/01/02
    Messages:
    3
    Likes Received:
    0
    Hi i got this Rock TB off eBay and i first plugged it in my PC and it worked fine i renamed the External then when i was done with it i turned the power for it off then unplugged it and now every time i try to plug it in it says in this picture and idk i think i mite have to return it but i just want to make sure it cant get fixed firsthttp://i138.photobucket.com/albums/q254/rich_kid113/TB.jpg
     
    Tazmaniandiablo,
    #1
  2. 2009/01/03
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Welcome to WindowsBBS :)

    First an advisory .....

    Always remove an external drive by first disconnecting it using the 'Safely Remove Hardware' icon which will appear in the Notification Area by the clock when the drive is connected and then powering it down and unplugging if required.

    There may be a problem with the drive, but try a few tests first .....

    Boot the computer with the external drive connected and powered up - any change?

    Check that the drive is spinning up - likely and that the power supply is properly connected. I received the same message on one of my external drives recently - reseating the power cable resolved the problem.

    Try another USB cable/port or SATA cable/port if it is a SATA drive.
     
    PeteC,
    #2


  3. to hide this advert.

  4. 2009/01/03
    Tazmaniandiablo

    Tazmaniandiablo Inactive Thread Starter

    Joined:
    2009/01/02
    Messages:
    3
    Likes Received:
    0
    Wow i was about to try out putting the drive in and restarting the PC but once i put the drive in it jus started working. Like that surprised the hell out of me but thanks so much for jus commenting cuz i guess that fixed it. But im definitely going to always safely remove hardware from now on i never knew about that but thanks so much!
     
    Tazmaniandiablo,
    #3
  5. 2009/01/03
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Glad to hear that it is up and running again :)
     
    PeteC,
    #4

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...