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Mshtml.hlp

Discussion in 'Internet Explorer & Microsoft Edge' started by Lochinvar, 2008/12/29.

  1. 2008/12/29
    Lochinvar

    Lochinvar Inactive Thread Starter

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    I recently received an e-mail attached pic which, when I tried to save, showed the following msg: "File MSHTML.HLP cannot be found ". Well, I guess the reason for that is is because it doesn't exist! I searched my HD in vain.

    What's up with this? Anyone know?

    Lochinvar
     
    Lochinvar,
    #1
  2. 2008/12/30
    Arie

    Arie Administrator Administrator Staff

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    The picture most likely wasn't 'attached' but embedded in the email. AFAIK you are out of luck with IE7 (or above) installed.

    Microsoft isn't interested in supporting their free email clients :(
     
    Arie,
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  4. 2008/12/30
    Lochinvar

    Lochinvar Inactive Thread Starter

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    Thanks Arie. I just received a couple of attachments (pix) and they copied to My Pictures without incident. You were probably right about the previous attachment being 'embedded'.

    What's wrong with IE7 or is that a dumb question?

    Lochinvar
     
    Lochinvar,
    #3
  5. 2008/12/30
    Arie

    Arie Administrator Administrator Staff

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    It's not really IE, but rather a 'disconnect' between the teams developing the email client & browser.

    OE checks for MSHTML.HLP, which is no longer present in > IE7.
     
    Arie,
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  6. 2008/12/30
    Lochinvar

    Lochinvar Inactive Thread Starter

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    OK, got it. Many thanks again for clearing that up.

    Lochinvar
     
    Lochinvar,
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