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Dell D630 sound crackles?

Discussion in 'PC Hardware' started by deviant, 2008/12/19.

  1. 2008/12/19
    deviant

    deviant Inactive Thread Starter

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    Hey,

    I'm having problems with my D630 audio, the sound is coming out crackling and poppy, i have plugged it into external speakers to make sure its not dodgy speakers. I have re-installed the drivers and using SIGMATEL STAC 92XX C-Major HD Audio and still is crackling. Unsure where to go from here? ive been looking through the forum and a similar complaint was http://www.windowsbbs.com/windows-vista/78923-dell-m1710-sigmatel-hd-audio-crackle-popping.html

    for this they solved it through IRQ sharing, the USB and the audio driver were sharing the same IRQ, so they disabled the USB one. I have no idea what this is or how to go about it, or if itll even work. Anyway any help would be much appreciated.
     
  2. 2008/12/19
    TonyT

    TonyT SuperGeek Staff

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    Crackles on all audio or just some audio? In other words, does audio crackle when viewing a video w/ audio soundtrack? Usually carckling is caused by corrupted audio codecs or poor/corrupted audio files.
     

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  4. 2008/12/20
    deviant

    deviant Inactive Thread Starter

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    Its on all audio files and video files, i've downloaded the sigmatel codec from the dell website so hopefully there files aren't corrupted. i have tried installing it a few times with no luck.

    A friend of mine has looked at my computer and thinks that its not the audio codec but another driver causing it to function wrong, though this is speculation.
     
  5. 2008/12/20
    TonyT

    TonyT SuperGeek Staff

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    I have the same audio device on my Dell laptop.
    Try this:
    Go to Device Manager and uninstall the Sigmatel audio device. Reboot and let Windows reinstall it automatically.
     
  6. 2008/12/21
    deviant

    deviant Inactive Thread Starter

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    Un-installed it and rebooted, windows doesn't automatically reinstall the driver, tried playing music first to see if it would use another driver but no luck. Reinstalled driver and nothing different, still crackling and popping.
     
  7. 2008/12/22
    mattman

    mattman Inactive Alumni

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    Have you ever had "non-cracking/popping" sound? Was it OK at any stage?
     
  8. 2008/12/22
    deviant

    deviant Inactive Thread Starter

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    no, it has never not crackled and popped that i have noticed.
     
  9. 2008/12/23
    hawk22

    hawk22 Geek Member

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    Unfortunately the Vista resource broker lamely decides to share just a few
    IRQs between the most resource intensive devices. Although all the devices
    are CAPABLE of sharing IRQs, this does not mean that sharing is DESIRABLE.

    For example, the sound chip shares an IRQ with the main hard disk. Given
    that Vista has reduced the audio buffering available to better support
    realtime music, making it share an IRQ with a resource-intensive device like
    a disk or network card leads to appaling sound breakup - not very helpful.

    Similarly, the USB bus and 1394 bus have Isochronous modes which can/will
    fail if forced to share IRQs with inappropriate resources.
    hawk22
     
  10. 2008/12/23
    deviant

    deviant Inactive Thread Starter

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    ok, i understand what your saying. I'm running XP, will it be doing the same thing? If so how do i stop or reassign the IRQ to stop my audio coming through crackly?
     
  11. 2008/12/23
    mattman

    mattman Inactive Alumni

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    :( I wondered if the drivers may have been changed at some stage and you may want to try, say, rolling them back. I could not see any clear cut solution to the problem. Some people solved it, but in different ways. I can't offer much else than in that original thread.

    Matt
     
  12. 2008/12/23
    TonyT

    TonyT SuperGeek Staff

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    The 630 also, I believe, has some multimedia controls on the keyboard-laptop face. There may be a setting or two there askew, & as well, double click the volume control and see if multiple devices are listed in the Options > Properties, also the Advanced button.

    I've never had any issues with the same sound device on my d830. I do, however, disable the audio applet from loading at boot and never use that audio control software, I just use Windows audio controls.
     

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