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Strange Hard Disk Issues

Discussion in 'PC Hardware' started by zeeshanhashmi, 2008/12/15.

  1. 2008/12/15
    zeeshanhashmi

    zeeshanhashmi Inactive Thread Starter

    Joined:
    2008/01/13
    Messages:
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    Hello Masters

    I have been in trouble for about a month. Here are the issues I am facing :

    1) My Computer is Slower Now
    2) Some times it just hangs
    3) Some times it shows a blue screen full of some data, and then very quickly it restarts.
    4) Often when my computer starts it says "Error Loading OS" or "Disk Error"
    5) I have already posted my issues in Virus and Malware forum. Here is the link
    http://www.windowsbbs.com/malware-virus-removal/78725-inactive-my-computer-infectred-i-think-3.html

    Geri ! supported me on that forum, but none of the advices helped me figure out thing.

    Finally he suggested that i should post my problem in this forum.

    Here is the Recent Error Log of my system.

    Event Type: Warning
    Event Source: atapi
    Event Category: None
    Event ID: 26
    Date: 12/11/2008
    Time: 9:54:43 AM
    User: N/A
    Computer: N-4E3ADF971EC84
    Description:
    The driver has detected that device \Device\Ide\IdePort1 has old or out-of-date firmware. Reduced performance may result.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0f 00 10 00 01 00 64 00 ......d.
    0008: 00 00 00 00 1a 00 04 80 .......€
    0010: 04 00 00 00 00 00 00 00 ........
    0018: d9 e5 00 00 00 00 00 00 Ùå......
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 00 00 00 00 ........
    0030: 00 00 00 00 09 00 00 00 ........


    Event Type: Warning
    Event Source: Disk
    Event Category: None
    Event ID: 51
    Date: 12/11/2008
    Time: 9:54:38 AM
    Event Type: Error
    Event Source: atapi
    Event Category: None
    Event ID: 9
    Date: 12/11/2008
    Time: 9:54:56 AM
    User: N/A
    Computer: N-4E3ADF971EC84
    Description:
    The device, \Device\Ide\IdePort1, did not respond within the timeout period.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0f 00 50 00 01 00 a4 00 ..P...¤.
    0008: 00 00 00 00 09 00 04 c0 .......À
    0010: 00 01 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 00 00 00 00 ........
    0030: 00 00 00 00 07 00 00 00 ........
    0038: 40 00 00 0e 00 00 00 00 @.......
    0040: ff 20 0a 12 4c 03 20 40 ÿ ..L. @
    0048: 00 00 00 00 0a 00 00 00 ........
    0050: 00 40 b5 f7 a8 1f ec 85 .@µÃ·¨.ì…
    0058: 00 00 00 00 70 2e 06 86 ....p..†
    0060: 00 00 00 00 a7 f1 b5 02 ....§Ã±µ.
    0068: 28 00 02 b5 f1 a7 00 00 (..µÃ±§..
    0070: 10 00 00 00 00 00 00 00 ........



    User: N/A
    Computer: N-4E3ADF971EC84
    Description:
    An error was detected on device \Device\Harddisk1\D during a paging operation.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 03 00 68 00 01 00 b6 00 ..h...¶.
    0008: 00 00 00 00 33 00 04 80 ....3..€
    0010: 2d 01 00 00 00 00 00 00 -.......
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: db bf 00 00 00 00 00 00 Û¿......
    0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
    0038: 40 00 00 0e 00 00 00 00 @.......
    0040: 00 20 0a 12 40 03 20 40 . ..@. @
    0048: 00 00 00 00 0a 00 00 00 ........
    0050: 00 00 00 00 a8 1f ec 85 ....¨.ì…
    0058: 00 00 00 00 70 2e 06 86 ....p..†
    0060: 00 00 00 00 a7 f1 b5 02 ....§Ã±µ.
    0068: 28 00 02 b5 f1 a7 00 00 (..µÃ±§..
    0070: 10 00 00 00 00 00 00 00 ........
    0078: 00 00 00 00 00 00 00 00 ........
    0080: 00 00 00 00 00 00 00 00 ........
    0088: 00 00 00 00 00 00 00 00 ........




    Event Type: Error
    Event Source: atapi
    Event Category: None
    Event ID: 9
    Date: 12/11/2008
    Time: 9:54:38 AM
    User: N/A
    Computer: N-4E3ADF971EC84
    Description:
    The device, \Device\Ide\IdePort1, did not respond within the timeout period.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0f 00 50 00 01 00 a4 00 ..P...¤.
    0008: 00 00 00 00 09 00 04 c0 .......À
    0010: 00 01 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 00 00 00 00 ........
    0030: 00 00 00 00 07 00 00 00 ........
    0038: 40 00 00 0e 00 00 00 00 @.......
    0040: 00 20 0a 12 40 03 20 40 . ..@. @
    0048: 00 00 00 00 0a 00 00 00 ........
    0050: 00 40 b5 f7 a8 1f ec 85 .@µÃ·¨.ì…
    0058: 00 00 00 00 70 2e 06 86 ....p..†
    0060: 00 00 00 00 a7 f1 b5 02 ....§Ã±µ.
    0068: 28 00 02 b5 f1 a7 00 00 (..µÃ±§..
    0070: 10 00 00 00 00 00 00 00 ........


    Please guide me what seems to be the problem ?

    Thanks
    Zeeshan
     
    zeeshanhashmi,
    #1
  2. 2008/12/15
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
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    I suggest you do the following .....

    Ensure that you have a current backup of your data and maintain it current - preferably on an external device, certainly not on the drive that has the OS installed.

    Check out the hard drive with the manufacturer's disk diagnostic software .....

    ExcelStore ....
    http://www.excelstor.com/en/download.asp
    Hitachi/IBM .....
    http://www.hitachigst.com/hdd/support/download.htm
    Samsung ....
    http://www.samsung.com/global/business/hdd/support/utilities/Support_HUTIL.html
    Seagate, Maxtor, Quantum .....
    http://www.seagate.com/www/en-us/support/downloads/
    Western Digital ....
    http://support.wdc.com/download/

    Set up the computer so that it does not automatically restart on system failure .....

    Control Panel > System > Advanced > Startup and Recovery > Settings ....

    Under System failure uncheck 'Automatically restart' and under Write debugging information select 'Kernel memory dump' from the dropdown list and OK out.

    The computer will now show the BSOD in the event of a System failure giving details of the Stop message and the contents of the memory will be dumped to disk.

    Run the dump data through our Dump Data Collection Tool and post the log here (copy/paste).

    Unfortunately these logs require expert knowledge to analyze and there are only a few members (who occasionally visit WindowsBBS.com) that have the depth of knowledge necessary. Other members can make observations and suggestions as to how you might proceed toward finding the cause ....

    Reinstall/update the chipset drivers for your motherboard.

    I would not rule out a motherboard problem, but it is important to establish the integrity of the hard drive first.
     
    PeteC,
    #2


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  4. 2008/12/15
    rsinfo

    rsinfo SuperGeek Alumni

    Joined:
    2005/12/25
    Messages:
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    Most probably your hard disk is failing.

    Do as Pete suggests. Backup your data at once.

    Run chkdsk /r on your hard disks.
     
    rsinfo,
    #3
  5. 2008/12/15
    zeeshanhashmi

    zeeshanhashmi Inactive Thread Starter

    Joined:
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    Messages:
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    Hello PeteC

    I downloaded the Seagate tools, but when I tried to run that, it shows me an Un-handled Exception and if I click on the error's window detail button it shows me this:

    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.Exception: Cannot create ActiveX component.
    at Microsoft.VisualBasic.Interaction.CreateObject(String ProgId, String ServerName)
    at SeaToolsforWindows.frmSTXMain.frmSTXMain_Load(Object sender, EventArgs e)
    at System.EventHandler.Invoke(Object sender, EventArgs e)
    at System.Windows.Forms.Form.OnLoad(EventArgs e)
    at System.Windows.Forms.Form.OnCreateControl()
    at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
    at System.Windows.Forms.Control.CreateControl()
    at System.Windows.Forms.Control.WmShowWindow(Message& m)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
    at System.Windows.Forms.ContainerControl.WndProc(Message& m)
    at System.Windows.Forms.Form.WmShowWindow(Message& m)
    at System.Windows.Forms.Form.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    SeaToolsforWindows
    Assembly Version: 1.1.0.21
    Win32 Version: 1.1.0.21
    CodeBase: file:///C:/Program%20Files/Seagate/SeaTools%20for%20Windows/SeaToolsforWindows.exe
    ----------------------------------------
    Microsoft.VisualBasic
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    SpawnCLR
    Assembly Version: 1.0.3184.16728
    Win32 Version:
    CodeBase: file:///C:/Program%20Files/Seagate/SeaTools%20for%20Windows/SpawnCLR.DLL
    ----------------------------------------
    msvcm80
    Assembly Version: 8.0.50727.762
    Win32 Version: 8.00.50727.762
    CodeBase: file:///C:/WINDOWS/WinSxS/x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700/msvcm80.dll
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging= "true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.
     
    zeeshanhashmi,
    #4
  6. 2008/12/16
    mattman

    mattman Inactive Alumni

    Joined:
    2002/06/10
    Messages:
    8,198
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    63
    I suggest you install the Seagate tools on another computer and use it to make a bootable CD. Boot to that CD on your computer and run the tests.

    I have a feeling that you are running the wrong drivers for your IDE Controller. Go to the website of your motherboard manufacturer and get any driver updates for the IDE Controller. If you cannot see any, they should be bundled with the chipset drivers, although the other day I saw them called "INF drivers" which is a useless (inaccurate) terminology. Let us know if you need help, some of the links in my signature could help you identify your hardware.

    Check if your HDD is running in PIO mode
    http://support.microsoft.com/search...spid=1173&catalog=LCID=1033&1033comm=1&res=20

    Matt
     
    mattman,
    #5
  7. 2008/12/16
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
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    I've not had occasion to use Seagate tools - I use Hitachi & Samsung drives so I cannot comment on your unexpected result above.

    Follow Matt's advice.
     
    PeteC,
    #6

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