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[No internet access after fresh windows xp pro install]

Discussion in 'Windows XP' started by scarinu10, 2008/11/30.

  1. 2008/11/30
    scarinu10

    scarinu10 Inactive Thread Starter

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    i just installed a fresh copy of windows xp pro on my dell dimension 8250

    i have this hooked in network with my laptop that i am on now....

    i have the modem on, i have the router on..... all the lines are hooked up and everything.

    i have internet access on my laptop but not the desktop as i described...

    i formatted my hard drive while installing the new copy of windows.

    but when i inserted the dell dimension resourceCD
    it has a checkmark next to all the following:

    audio drivers: analog devices ADI 198x integrated audio
    network(NIC) driver: intel 10/100 LOM
    system drivers: intel 800 series integrated chipset
    video drivers: nVidia 64MB GeForce4 MX 420 w/ tv out

    those ones are all checked, and i assume that means they are installed on my hard drive

    which i don't understand considering the fact that i just wiped the drive and the only thing i have installed is windows
    their are other various user guides and such listed below with no check mark.


    I GUESS I WILL GET TO THE POINT...

    SOMEONE HELP ME GET ME CONNECTED TO THE INTERNET ON MY DESKTOP
    as i mentioned before my laptop is running off the same router and is connected to the internet

    thanks a lot
     
    Last edited: 2008/11/30
  2. 2008/12/01
    sixaxxis

    sixaxxis Inactive

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    Goto the control panel > System > Hardware > Device Manager and see if the network adapters are all working fine. If the drivers are missing, there will be an indication with a yellow question mark.

    Install the drivers as necessary.
     

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  4. 2008/12/01
    rsinfo

    rsinfo SuperGeek Alumni

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    scarinu10, it could also mean the reverse. It could mean that the setup program would install these drivers if you run it. Run the cd.
     
  5. 2008/12/01
    scarinu10

    scarinu10 Inactive Thread Starter

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    as six said, i went and did all that, i have a question mark next to ethernet controller and multimedia controller

    i installed my multimedia controller because i still had the disc....
    however i think the one containing my ethernet controller is missing....

    i went to dell and searched through the drivers... and could not figure out which one i needed....

    any help on this would be greatly appreciated...

    i have a dell dimension 8250


    thanks for all the help
     
  6. 2008/12/01
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #5
  7. 2008/12/01
    scarinu10

    scarinu10 Inactive Thread Starter

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    i tried the first one, installed it, restarted computer, still had question mark on ethernet controller

    i tried the second one, installed it, restarted computer, still had question mark on ethernet controller...

    anymore ideas on fixes???
     
  8. 2008/12/01
    demon

    demon Well-Known Member

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    HI, did you fill in your log in details etc as they would probably removed when you did the format.
    Cheers Des.
     
  9. 2008/12/02
    scarinu10

    scarinu10 Inactive Thread Starter

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    sorry to ask, but how do i fill in my log in details??? i thought you didn't really log in for an ethernet/cable connection,
    thanks
     
  10. 2008/12/03
    Arie

    Arie Administrator Administrator Staff

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    You should have a CD with diagnostics software for your Dell. If not, you can download that too from Dell Support.

    I suggest you run diagnostics to:

    1. Confirm if your adapter is still in working order
    2. Conform which adapter you have
     
    Arie,
    #9
  11. 2008/12/11
    jediracer

    jediracer Inactive

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    I'm working on a Dell 8250 with the same specs as Scarinu10. I'm having the same trouble with getting an internet connection. I have taken all the steps noted (installed both drivers and dignostic untilies) and still nothing. Any information and/or suggestions would be greatly appreciated.
     
  12. 2008/12/12
    Arie

    Arie Administrator Administrator Staff

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    What does the diagnostics software tell you? Did you check the BIOS to see if the network adapter is enabled? Wired or Wireless?
     
  13. 2008/12/13
    jediracer

    jediracer Inactive

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    Wired - Cable Modem - Linksys Router

    Double Check BIOS and the NIC is On

    When I downloaded the Intel - Diagnostics Utility and ran the file, PROSet II installed. The Network Status shows Speed -- 100 Mbps. I ran the Diagnostics test and all 5 show Pass. The Network Connectivity test shows Pass as well.
     

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