Windows Xp Error

Okay I am new here and I am having a problem with this pc, I have an amd athlon xp 2800 with only 512 ramm ddr2 pc2700. Anyway the event viewer tells me this.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 11/27/2008
Time: 8:53:45 PM
User: N/A
Computer: JAYZ33-4428E319
Description:
Error code 1000008e, parameter1 c0000005, parameter2 bf83c59f, parameter3 f110dbb0, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 62 66 38 33 63 35 39 66 bf83c59f
0040: 2c 20 66 31 31 30 64 62 , f110db
0048: 62 30 2c 20 30 30 30 30 b0, 0000
0050: 30 30 30 30 0000

Any help with this would be really appreciated.

 

Arie; thanks for the info, and I can see a user.dmp file in dr watson, and I used the debugger program I got from this forum, it tells me when the dos window goes away it will leave me a log file in c:\ debug.log, but instead it left a folder that says symbols with a bunch of folders in it, and for example these folders are advapi32.pdb, ieframe.pdb, IEUI.pdb, iexplore.pdb, etc and like 13 more folders to go. I try to look in the but they seem encrypted, even though when I ran the debugger it ask where the debugging tools are so I chose the exe in the where I installed the debugger. I am new to this type stuff am I doing something wrong.

 

Thats what I did, it installed in "c" in programs called debugging tools, this is also the same place I have the debugWiz, and I open like it shows select the user.dmp and chose the cdb.exe, when it is done there is no debug.log in "c" although it says it will leave one.

 

Okay I uninstalled the debugging tools that was there, and got a new debugger wiz, and downloaded the debugging tools for 32 bit, not the newest release because thats the one I just had, so I got the next to newest release, I still have to browse for the user.dmp file, and click on advanced in the wiz, and still browse to point to the debugging tools, which is default C:\programs\debuggingtools, I tryd a few things here it tells me when it is done it will leave me a debuglog.txt in "c" it does not, after running this programm it leaves me a folder named symbols in "c" than that in the symbols folder there are a bunch of other folders, and at the bottom a pingme.txt file, other than that nothing more.

 

Okay so Now I just opened a file in debugging tools that says windbg.exe after opening I get some options, so I choose to open a crashdump file, so I chose the user.dmp fle in drwatson, it pops up with this info below.

Comment: 'Dr. Watson generated MiniDump'
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
Windows XP Version 2600 (Service Pack 3, v.5657) UP Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Tue Nov 25 11:38:18.000 2008 (GMT-5)
System Uptime: not available
Process Uptime: 0 days 0:00:52.000
...............................................................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(714.100): Access violation - code c0000005 (first/second chance not available)
eax=0023af78 ebx=00090009 ecx=00000000 edx=03175098 esi=00000000 edi=00000000
eip=4364eaba esp=019d83e4 ebp=019d8558 iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
*** ERROR: Symbol file could not be found. Defaulted to export symbols for mshtml.dll -
mshtml!DllGetClassObject+0x6f9d2:
4364eaba 3b83c4010000 cmp eax,dword ptr [ebx+1C4h] ds:0023:000901cd=????????

 

Okay yes it gives me the blue screen of death, only I dont get the blue screen with any info, as I have seen in the past, it just keeps rebooting, whenever I do things, sometimes it take a while sometimes it wont do it for a day or two. I go to school over the net, and sometimes it just reboots when it the middle of school work, this is very frustrating for me. I know I am doing what it says to do, why it does not give me a debuglog.txt in c I dont know, I opened event viewer and posted what that had, notice that when I open the windbg.exe it was asking for the sybowls so even in there I pointed it to that, and i posted what it said there.

 

As far as problems goes, my pc seems to be fine other than rebooting, I have done a memory tester that was run from unbuntu, a version of linux, that said my memory was fine, I did this because someone told me that it could be bad memory. It just reboots either when I am browsing, but not all the time or working with microsoft word for school, it seems like to me I run out of memory sorta, like when I start doing to much at once, which most of the time is not a lot. As far as generating a debuglog, I do as I was instructed, the debugging tools instal c:\ programs and when I run the debug wiz I have to broswe to put the user.dmp file, as well as point out the cdb.exe I hit generate, it say it will leave me the debuglog.txt in C:\debuglog.txt but it is not ever there. I dont think I am doing anything wrong.

 

Windows XP error Debuglog.txt

Okay after changing where the debuglog.txt was set to save in the debugger program, which was c:\temp\debuglog.txt I changed it to just C:\ it saved a debuglog.txt which is below.

Loading Dump File [C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Comment: 'Dr. Watson generated MiniDump'
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
Windows XP Version 2600 (Service Pack 3, v.5657) UP Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Tue Nov 25 11:38:18.000 2008 (GMT-5)
System Uptime: not available
Process Uptime: 0 days 0:00:52.000

This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(714.100): Access violation - code c0000005 (first/second chance not available)
eax=0023af78 ebx=00090009 ecx=00000000 edx=03175098 esi=00000000 edi=00000000
eip=4364eaba esp=019d83e4 ebp=019d8558 iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
mshtml!StartUpLSDLL+0x18:
4364eaba 3b83c4010000 cmp eax,dword ptr [ebx+1C4h] ds:0023:000901cd=????????
0:005> !analyze -v;r;kv;lmtn;.logclose;q

Exception Analysis
ERROR: Symbol file could not be found. Defaulted to export symbols for Flash10a.ocx - Your debugger is not using the correct symbols
In order for this command to work properly, your symbol path must point to .pdb files that have full type information. Certain .pdb files (such as the public OS symbols) do not contain the required information. Contact the group that provided you with these symbols if you need this command to work
Type referenced: kernel32!pNlsUserInfo

FAULTING_IP:
mshtml!StartUpLSDLL+18
4364eaba 3b83c4010000 cmp eax,dword ptr [ebx+1C4h]

EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
.exr 0xffffffffffffffff
ExceptionAddress: 4364eaba (mshtml!StartUpLSDLL+0x00000018)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 000901cd
Attempt to read from address 000901cd

DEFAULT_BUCKET_ID: STATUS_ACCESS_VIOLATION

PROCESS_NAME: iexplore.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx ". The memory could not be "%s ".
READ_ADDRESS: 000901cd

FAULTING_THREAD: 00000100

PRIMARY_PROBLEM_CLASS: STATUS_ACCESS_VIOLATION

BUGCHECK_STR: APPLICATION_FAULT_STATUS_ACCESS_VIOLATION

LAST_CONTROL_TRANSFER: from 4365049c to 4364eaba

019dfdec 7e418816 4368e07b 00050168 0000000f user32!InternalCallWinProc+0x28
019dfe54 7e41b4c0 00000000 4368e07b 00050168 user32!UserCallWinProcCheckWow+0x150
019dfea8 7e41b50c 005d5a70 0000000f 00000000 user32!DispatchClientMessage+0xa3
019dfed0 7c90e453 019dfee0 00000018 005d5a70 user32!__fnDWORD+0x24
019dfef4 7e4194d2 7e41b530 019dff64 00000000 ntdll!KiUserCallbackDispatcher+0x13
019dff3c 7e418a10 019dff64 00000000 019dffb4 user32!NtUserDispatchMessage+0xc
019dff4c 42f8e6c3 019dff64 0012e490 0012e5b8 user32!DispatchMessageW+0xf
019dffb4 7c80b713 0019a910 0012e490 0012e5b8 ieframe!CTabWindow::_TabWindowThreadProc+0x189
019dffec 00000000 42f8e48c 0018b900 00000000 kernel32!BaseThreadStart+0x37


STACK_COMMAND: ~5s; .ecxr ; kb

FOLLOWUP_IP:
mshtml!StartUpLSDLL+18
4364eaba 3b83c4010000 cmp eax,dword ptr [ebx+1C4h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: mshtml!StartUpLSDLL+18

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: mshtml

IMAGE_NAME: mshtml.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 48b3afaf

FAILURE_BUCKET_ID: STATUS_ACCESS_VIOLATION_c0000005_mshtml.dll!StartUpLSDLL

BUCKET_ID: APPLICATION_FAULT_STATUS_ACCESS_VIOLATION_mshtml!StartUpLSDLL+18

Followup: MachineOwner
---------

eax=0023af78 ebx=00090009 ecx=00000000 edx=03175098 esi=00000000 edi=00000000
eip=4364eaba esp=019d83e4 ebp=019d8558 iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
mshtml!StartUpLSDLL+0x18:
4364eaba 3b83c4010000 cmp eax,dword ptr [ebx+1C4h] ds:0023:000901cd=????????
ChildEBP RetAddr Args to Child
019d8558 4365049c 00090009 0023af78 00000000 mshtml!StartUpLSDLL+0x18 (FPO: [Non-Fpo])
019d857c 4369cffb 0023af78 00000001 03082d98 mshtml!CLSCache::GetFreeEntry+0x7a (FPO: [Non-Fpo])
019d8598 436af9ef 03cc5a00 019d8710 00000001 mshtml!CLSMeasurer::Init+
CDispContainer:rawChildren+0x3f (FPO: [Non-Fpo])
start end module name
00400000 0049b000 iexplore iexplore.exe Wed Aug 20 21:13:06 2008 (48ACC122)
00c00000 00ec5000 xpsp2res xpsp2res.dll Fri Nov 30 05:55:31 2007 (474FEC23)
016d0000 016d9000 normaliz normaliz.dll Thu Jun 29 11:05:42 2006 (44A3EC46)
0fc60000 0fc95000 rsaenh rsaenh.dll Fri Apr 27 01:46:32 2007 (46318E38)
10000000 10475000 Flash10a Flash10a.ocx Sat Oct 04 23:16:05 2008 (48E83175)
1b000000 1b00c000 imgutil imgutil.dll Mon Aug 13 21:36:01 2007 (46C10701)
32520000 32532000 MSOHEV MSOHEV.DLL Mon Feb 12 20:42:31 2001 (3A889107)
41e30000 41e3e000 pngfilt pngfilt.dll Tue Aug 26 03:24:30 2008 (48B3AFAE)
42b90000 42c07000 mshtmled mshtmled.dll Tue Aug 26 03:24:32 2008 (48B3AFB0)
42ef0000 434bd000 ieframe ieframe.dll Fri Oct 03 13:41:12 2008 (48E65938)
43560000 435c0000 ieapfltr ieapfltr.dll Tue Aug 26 03:24:30 2008 (48B3AFAE)
435d0000 43944000 mshtml mshtml.dll Tue Aug 26 03:24:31 2008 (48B3AFAF)
47060000 47081000 xmllite xmllite.dll Fri Nov 30 13:54:56 2007 (47505C80)
4d4f0000 4d549000 winhttp winhttp.dll Fri Nov 30 13:54:59 2007 (47505C83)
4ec50000 4edf6000 GdiPlus GdiPlus.dll Tue Apr 15 13:47:33 2008 (4804EA35)
58760000 58792000 iepeers iepeers.dll Mon Aug 13 21:54:09 2007 (46C10B41)
5ad70000 5ada8000 uxtheme uxtheme.dll Fri Nov 30 13:54:30 2007 (47505C66)
5b860000 5b8b5000 netapi32 netapi32.dll Wed Oct 15 12:34:24 2008 (48F61B90)
5bb10000 5bb36000 dssenh dssenh.dll Fri Apr 27 01:46:44 2007 (46318E44)
5d090000 5d12a000 comctl32_5d090000 comctl32.dll Fri Nov 30 13:52:21 2007 (47505BE5)
5dff0000 5e01f000 ieui ieui.dll Mon Aug 13 21:54:09 2007 (46C10B41)
61930000 6197a000 ieproxy ieproxy.dll Mon Aug 13 21:54:09 2007 (46C10B41)
662b0000 66308000 hnetcfg hnetcfg.dll Fri Nov 30 13:52:25 2007 (47505BE9)
6d430000 6d43a000 ddrawex ddrawex.dll Fri Nov 30 13:52:07 2007 (47505BD7)
71750000 71757000 credssp credssp.dll Fri Nov 30 13:55:14 2007 (47505C92)
71a50000 71a8f000 mswsock mswsock.dll Fri Jun 20 13:46:57 2008 (485BED11)
71a90000 71a98000 wshtcpip wshtcpip.dll Fri Nov 30 13:55:51 2007 (47505CB7)
71aa0000 71aa8000 ws2help ws2help.dll Fri Nov 30 13:55:41 2007 (47505CAD)
71ab0000 71ac7000 ws2_32 ws2_32.dll Fri Nov 30 13:55:40 2007 (47505CAC)
71bf0000 71c03000 samlib samlib.dll Fri Nov 30 13:53:56 2007 (47505C44)71d40000 71d5b000 actxprxy actxprxy.dll Fri Nov 30 13:51:33 2007 (47505BB5)
722b0000 722b5000 sensapi sensapi.dll Fri Nov 30 13:53:57 2007 (47505C45)
72d10000 72d18000 msacm32 msacm32.drv Sat Aug 18 01:33:30 2001 (3B7DFE2A)
72d20000 72d29000 wdmaud wdmaud.drv Fri Nov 30 13:54:46 2007 (47505C76)
73000000 73026000 winspool winspool.drv Fri Nov 30 13:54:40 2007 (47505C70)
73300000 73369000 vbscript vbscript.dll Fri May 09 06:53:40 2008 (48242D34)
73760000 737ab000 ddraw ddraw.dll Fri Nov 30 13:52:06 2007 (47505BD6)
73b30000 73b45000 mscms mscms.dll Tue Jun 24 12:43:16 2008 (48612424)
73bc0000 73bc6000 dciman32 dciman32.dll Fri Nov 30 13:52:05 2007 (47505BD5)
746c0000 746e9000 msls31 msls31.dll Mon Aug 13 21:54:09 2007 (46C10B41)
746f0000 7471a000 MSIMTF MSIMTF.dll Fri Nov 30 13:54:59 2007 (47505C83)
74720000 7476c000 MSCTF MSCTF.dll Fri Nov 30 13:54:07 2007 (47505C4F)
74980000 74a94000 msxml3 msxml3.dll Thu Sep 04 13:15:04 2008 (48C01798)
74d90000 74dfb000 usp10 usp10.dll Fri Nov 30 13:54:29 2007 (47505C65)
755c0000 755ee000 MSCTFIME MSCTFIME.IME Fri Nov 30 13:54:08 2007 (47505C50)
75c50000 75ccd000 jscript jscript.dll Fri May 09 06:53:39 2008 (48242D33)
75cf0000 75d81000 mlang mlang.dll Fri Nov 30 13:53:08 2007 (47505C14)
75e60000 75e73000 cryptnet cryptnet.dll Fri Nov 30 13:52:40 2007 (47505BF8)
76380000 76385000 msimg32 msimg32.dll Fri Nov 30 13:54:58 2007 (47505C82)
76390000 763ad000 imm32 imm32.dll Fri Nov 30 13:52:55 2007 (47505C07)
763b0000 763f9000 comdlg32 comdlg32.dll Fri Nov 30 13:52:22 2007 (47505BE6)
76600000 7661d000 cscdll cscdll.dll Fri Nov 30 13:52:43 2007 (47505BFB)
767f0000 76817000 schannel schannel.dll Fri Nov 30 13:54:07 2007 (47505C4F)
769c0000 76a74000 userenv userenv.dll Fri Nov 30 13:54:28 2007 (47505C64)
76b40000 76b6d000 winmm winmm.dll Fri Nov 30 13:55:02 2007 (47505C86)
76bf0000 76bfb000 psapi psapi.dll Fri Nov 30 13:53:49 2007 (47505C3D)
76c30000 76c5e000 wintrust wintrust.dll Fri Nov 30 13:54:43 2007 (47505C73)
76c90000 76cb8000 imagehlp imagehlp.dll Fri Nov 30 13:52:40 2007 (47505BF8)
76d60000 76d79000 iphlpapi iphlpapi.dll Fri Nov 30 13:52:32 2007 (47505BF0)
76e80000 76e8e000 rtutils rtutils.dll Fri Nov 30 13:54:05 2007 (47505C4D)
76e90000 76ea2000 rasman rasman.dll Fri Nov 30 13:53:53 2007 (47505C41)
76eb0000 76edf000 tapi32 tapi32.dll Fri Nov 30 13:54:18 2007 (47505C5A)
76ee0000 76f1c000 rasapi32 rasapi32.dll Fri Nov 30 13:53:49 2007 (47505C3D)
76f20000 76f47000 dnsapi dnsapi.dll Fri Jun 20 13:46:57 2008 (485BED11)
76f60000 76f8c000 wldap32 wldap32.dll Fri Nov 30 13:54:47 2007 (47505C77)
76fc0000 76fc6000 rasadhlp rasadhlp.dll Fri Nov 30 13:53:48 2007 (47505C3C)
76fd0000 7704f000 clbcatq clbcatq.dll Fri Nov 30 13:52:06 2007 (47505BD6)
77050000 77115000 comres comres.dll Fri Nov 30 13:52:27 2007 (47505BEB)
77120000 771ab000 oleaut32 oleaut32.dll Fri Nov 30 13:54:02 2007 (47505C4A)
773d0000 774d3000 comctl32 comctl32.dll Fri Nov 30 13:51:21 2007 (47505BA9)
774e0000 7761d000 ole32 ole32.dll Fri Nov 30 13:54:01 2007 (47505C49)
77690000 776b1000 ntmarta ntmarta.dll Fri Nov 30 13:54:11 2007 (47505C53)
77920000 77a13000 setupapi setupapi.dll Fri Nov 30 13:54:01 2007 (47505C49)
77a20000 77a74000 cscui cscui.dll Fri Nov 30 13:52:44 2007 (47505BFC)
77a80000 77b15000 crypt32 crypt32.dll Fri Nov 30 13:52:36 2007 (47505BF4)
77b20000 77b32000 msasn1 msasn1.dll Fri Nov 30 13:54:01 2007 (47505C49)
77b40000 77b62000 apphelp apphelp.dll Fri Nov 30 13:52:06 2007 (47505BD6)
77bd0000 77bd7000 midimap midimap.dll Fri Nov 30 13:53:03 2007 (47505C0F)
77be0000 77bf5000 msacm32_77be0000 msacm32.dll Fri Nov 30 13:53:46 2007 (47505C3A)
77c00000 77c08000 version version.dll Fri Nov 30 13:54:30 2007 (47505C66)
77c10000 77c68000 msvcrt msvcrt.dll Fri Nov 30 13:55:39 2007 (47505CAB)
77c70000 77c94000 msv1_0 msv1_0.dll Fri Nov 30 13:55:36 2007 (47505CA8)
77dd0000 77e6b000 advapi32 advapi32.dll Fri Nov 30 13:51:53 2007 (47505BC9)
77e70000 77f02000 rpcrt4 rpcrt4.dll Fri Nov 30 13:53:56 2007 (47505C44)
77f10000 77f59000 gdi32 gdi32.dll Fri Nov 30 13:52:13 2007 (47505BDD)
77f60000 77fd6000 shlwapi shlwapi.dll Fri Nov 30 13:54:12 2007 (47505C54)
77fe0000 77ff1000 secur32 secur32.dll Fri Nov 30 13:54:17 2007 (47505C59)
78000000 78045000 iertutil iertutil.dll Tue Aug 26 03:24:34 2008 (48B3AFB2)
78050000 78120000 wininet wininet.dll Tue Aug 26 03:24:31 2008 (48B3AFAF)
78130000 78257000 urlmon urlmon.dll Tue Aug 26 03:24:30 2008 (48B3AFAE)
7c800000 7c8f6000 kernel32 kernel32.dll Fri Nov 30 13:54:56 2007 (47505C80)
7c900000 7c9af000 ntdll ntdll.dll Fri Nov 30 13:54:56 2007 (47505C80)
7c9c0000 7d1d7000 shell32 shell32.dll Fri Nov 30 13:54:07 2007 (47505C4F)
7e410000 7e4a1000 user32 user32.dll Fri Nov 30 13:54:27 2007 (47505C63)
7e720000 7e7d0000 sxs sxs.dll Fri Nov 30 13:54:22 2007 (47505C5E)
Closing open log file c:\debuglog.txt

 

Pete, okay I changed where the debuglog.txt should be save in the degguer wiz, and now it saved a debuglog.txt in c I posted it in a new thread dont know idf I should have or not but in the log it says something about symbols. you can see where I just posted it.

 

okay np

 

Does that info help at all.

 

Yes I read your above post pete. With that in mind I went and bought some new ram, so far so good no reboot yet, but the night is not over yet, if it does not do it by 12pm sunday, then I will say that the ram must have been bad. Hopefull this new ram does the trick, if not Ill have to bacj up some school work and other stuff, and go with a new xp install. Thanks for your help.