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My computer keeps rebooting.

Discussion in 'PC Hardware' started by rickster223, 2008/10/21.

  1. 2008/10/21
    rickster223

    rickster223 Inactive Thread Starter

    Joined:
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    My computer keeps rebooting, sometime it may run 5 minutes sometime hours. Usually we have our browser ( Firefox) open and it will crash or system will just reboot. I've tried reinstalling Firefox and even reinstalled McAfee because it was acting funny too. Below I have added the event log in hopes you can help.
    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1001
    Date: 10/21/2008
    Time: 8:08:25 PM
    User: N/A
    Computer: GARY
    Description:
    Fault bucket 946215510.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 42 75 63 6b 65 74 3a 20 Bucket:
    0008: 39 34 36 32 31 35 35 31 94621551
    0010: 30 0d 0a 0..

    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 10/21/2008
    Time: 8:08:20 PM
    User: N/A
    Computer: GARY
    Description:
    Faulting application firefox.exe, version 1.9.0.3188, faulting module npswf32.dll, version 9.0.124.0, fault address 0x0000d9af.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 66 69 72 ure fir
    0018: 65 66 6f 78 2e 65 78 65 efox.exe
    0020: 20 31 2e 39 2e 30 2e 33 1.9.0.3
    0028: 31 38 38 20 69 6e 20 6e 188 in n
    0030: 70 73 77 66 33 32 2e 64 pswf32.d
    0038: 6c 6c 20 39 2e 30 2e 31 ll 9.0.1
    0040: 32 34 2e 30 20 61 74 20 24.0 at
    0048: 6f 66 66 73 65 74 20 30 offset 0
    0050: 30 30 30 64 39 61 66 0d 000d9af.
    0058: 0a .

    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 10/21/2008
    Time: 5:40:36 PM
    User: N/A
    Computer: GARY
    Description:
    Faulting application wmplayer.exe, version 11.0.5721.5145, faulting module wmp.dll, version 11.0.5721.5230, fault address 0x0019654f.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 77 6d 70 ure wmp
    0018: 6c 61 79 65 72 2e 65 78 layer.ex
    0020: 65 20 31 31 2e 30 2e 35 e 11.0.5
    0028: 37 32 31 2e 35 31 34 35 721.5145
    0030: 20 69 6e 20 77 6d 70 2e in wmp.
    0038: 64 6c 6c 20 31 31 2e 30 dll 11.0
    0040: 2e 35 37 32 31 2e 35 32 .5721.52
    0048: 33 30 20 61 74 20 6f 66 30 at of
    0050: 66 73 65 74 20 30 30 31 fset 001
    0058: 39 36 35 34 66 0d 0a 9654f..

    Event Type: Error
    Event Source: McLogEvent
    Event Category: None
    Event ID: 5022
    Date: 10/21/2008
    Time: 1:50:16 PM
    User: NT AUTHORITY\SYSTEM
    Computer: GARY
    Description:
    MCSCAN32 Engine Initialisation failed. Engine returned error : 8

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 10/21/2008
    Time: 8:13:10 PM
    User: N/A
    Computer: GARY
    Description:
    The following boot-start or system-start driver(s) failed to load:
    ftsata2

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 10/21/2008
    Time: 8:12:57 PM
    User: NT AUTHORITY\SYSTEM
    Computer: GARY
    Description:
    The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    I really hope this event log can help. Please keep in mind, I'm not as knowledgeable with comps as most people on here and can't do extremely tough tasks.
    Thanks
     
  2. 2008/10/22
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
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    Is your pc randomly rebooting itself? You can go to

    Control Panel->System icon->Advance tab->Startup & Recovery Settings button. UNcheck/disable the "auto reboot" option. Instead of rebooting you'll probably get a Blue Screen of Death (BSOD) which can be searched on for a solution.

    You can go to http://support.microsoft.com/search/?adv=1 to search on for example: STOP 0x00000050
     

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  4. 2008/11/04
    Burby

    Burby Inactive

    Joined:
    2008/11/03
    Messages:
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    My computor began constantly rebooting about 2 months ago. Sometimes I could use, then for no reason in the middle of what I was doing it would again reboot by itself.
    In short, I finally got aggravated with this & brought it to the shop.
    It had picked up a Trojan when I dn/lded the weather channel for your desktop form the Weather Channel web site. I was running virus protection at the time & it picked it up & blocked it or so I thought.
    When brought to the shop that is what they found and removed.
    I don;t know enough to say this is your problem, but what you are describing is what mine was doing each time I used it.
     
  5. 2008/11/05
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
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    Follow these instructions to post a Dump Data Log.

    If you do not have a dump, ensure that your machine is configured to write out a dump by following the directions from microsoft

    Please note:
     
    Arie,
    #4

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