Profile Issues

Hi,

When a user logs onto a number of PCs on a wired network her user profile seems fine. However, when she logs on via a wireless laptop her profile is 'messed up'. She gets the can't fine profile error message so the computer will log on with a temporary profile. Anyway, she then tried logging on to the laptop via a wired connection but the error still occured. Yet, when she logs on via the PCs all is still ok.

I tried recreating the profile on the laptop but the problem still remains on the laptop. Could this be a profile problem with the laptop or a network problem on the laptop. She gets Internet ok and can access network resources. So why does the profile error just occur on the laptop? Is it worth doing a complete reinstall of XP on the laptop and trying again?

Thanks,
Jeff

 

Hi

As the user has a roaming profile I wondered if this maybe worth removing. I don't think this will affect the fact she has her 'my documents' folder redirected to the server.

Jeff

 

As always, check that the laptop has the server set as its primary DNS.

 

Thanks Reg.

The laptop is set to DHCP. Might be worth setting it to a static ip.

Jeff

 

It's usually best to stick with DHCP for clients - just make sure that the DHCP service is correctly configured to give out the server as DNS (DHCP scope option 6)

Whilst looking for something else (see below), I came across this post. It raises the question as to whether this could be a password problem. That is, the password cached on the laptop has got out of step with the current one on the server.

I'd next look at the computer object/account in active directory as a possible source of the problem. I'd remove the computer from the domain (join it to a workgroup whilst logged in as the local Administrator account), then delete the computer in AD, and then rejoin it to the domain. This is fine if you user is the only user on the laptop, but I'd be nervous doing this if the laptop was used by other users.

 

Thanks Reg, I'll give that a go. You never know, it could well be something such as that.

Thanks,
Jeff