msinfo32 not recognizing scanner

hey
I know i'm new --- have a small problem : msinfo32
you will have all information about your pc spec's whitout any other program
you will need it for some scanners , some will call it WMI or systeminfo tool , I always have a error .... says : unknow .......... any idee ??
thanks for help ( sorry if my english is not 100% )

 

I'm not sure what you're trying to say.

Sometimes the message about WMI can indicate a virus or trojan on your system. If you think that might be possible, post a copy of your HiJackThis log file for review. Check the Security forum for full instructions for posting the log file. http://www.windowsbbs.com/malware-virus-removal/

If you are having trouble getting msinfo32 to work, try putting the following line into your Run window:

Code:

 "C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe" /categories +all

Otherwise, post back with more info and perhaps someone will be able to help.

 

that is that place to be
I have seen all info on the site , but nothing will help ,
when I run msinfo32 whitin the run command , Iwill have the display and then nothing , no info , the box allways says : no info avallable
I found that there will be a lot off dll's , and the question is whits one gives the prob ?
thanks for the reply

 

I recommend that you get Dial-a-fix and use it to repair your system.

When you run it, check ALL of the boxes on the first page and allow it time to do all the necessary work. It may take several minutes. Be patient.

When it finishes, click on the icon at the bottom that looks like a hammer. when that opens, run RESET HELP AND SUPPORT SERVICE. When that finishes, run REINSTALL WMI/WBEM.

Report back if that fixes your problem.

 

Are these the messages you are receiving?

In German

 

@ WhitPhil yes

@ Surferdude2 the idee super !!

i did know the prog for restore or help with win update but I din'd know it will work for msinfo ................ so THANKS for the idee
if I maen thanks it out of the heart ( you understand wath I will say )
that was the solution .... great !!!!!