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Solved please take a look at this hijackthis log

Discussion in 'Malware and Virus Removal Archive' started by jan roberts, 2008/09/19.

  1. 2008/09/19
    jan roberts

    jan roberts Inactive Thread Starter

    Joined:
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    [Resolved] please take a look at this hijackthis log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:43:27 AM, on 9/19/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
    C:\Program Files\Google\Google Talk\googletalk.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\AxBx\VirusKeeper 2007 Pro\VirusKeeper.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\COMODO\SafeSurf\cssurf.exe
    C:\Program Files\COMODO\Firewall\cfp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\COMODO\Firewall\cmdagent.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\dlcccoms.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://www.wunderground.com/global/stations/02485.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

    http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =

    http://www.dell4me.com/myway
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

    C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: NETSCAPE - {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} - C:\WINDOWS\DOWNLO~1

    \netscape.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32

    \DLA\DLASHX_W.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

    Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program

    Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

    files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program

    Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1

    \mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: NETSCAPE - {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} - C:\WINDOWS\DOWNLO~1

    \netscape.dll
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} -

    C:\WINDOWS\system32\TwcToolbarIe7.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

    files\google\googletoolbar2.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} -

    c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround

    Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE "
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -

    startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

    Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe "
    O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe

    /autostart
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe "
    O4 - HKLM\..\Run: [VirusKeeper] C:\Program Files\AxBx\VirusKeeper 2007 Pro\VirusKeeper.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support

    Center\gs_agent\custom\dsca.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0

    \Reader\Reader_sl.exe "
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update

    Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support

    Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKLM\..\Run: [COMODO SafeSurf] "C:\Program Files\COMODO\SafeSurf\cssurf.exe" -s
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\system32\spool\DRIVERS\W32X86\3

    \DLCCtime.dll,_RunDLLEntry@16
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program

    Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common

    Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support

    Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

    Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

    C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
    O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} -

    (no file)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

    Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}

    - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

    Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

    C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: (no name) - {9B7E79AC-A646-4e45-A70F-1B3981FE370E} - file://C:\Program

    Files\iGive_Shopping_Window\iGivesShoppingWindow\iGivetShoppingWindow\igivC0.htm (file

    missing) (HKCU)
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -

    http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} -

    https://www.windowsonecare.com/install/cli/0.9.0929.18/WinSSWebAgent.CAB
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program

    Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) -

    http://musicstore.connect.com/XSL/mb_us/html/activexplayer/SMALStreaming.cab
    O16 - DPF: {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} (NETSCAPE) -

    http://downloads.netscape.com/search/toolbar/netscape.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module)

    - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

    http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?

    1140842262609
    O16 - DPF: {AC414988-E5BB-4C2C-873B-EA53D2F3D23A} (CCTVUpdateInstall) -

    http://t.live.cctv.com/ieocx/CCTVUpdateInstall.dll
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class)

    - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} -

    http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) -

    http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

    http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
    O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) -

    http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -

    http://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
    O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} -

    http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) -

    http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1

    \mcafee\SITEAD~1\mcieplg.dll
    O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll C:\WINDOWS\system32\cssdll32.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program

    Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common

    Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program

    Files\COMODO\Firewall\cmdagent.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

    C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

    Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation -

    C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program

    Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common

    Files\Motive\McciCMService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program

    Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter)

    - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

    --
    End of file - 12843 bytes

    my computer is running at around 85 on up to 100% i really think someone is on here with me. sorry if i did the post backwards,first time i've ever done it.
     
    Last edited: 2008/09/19
  2. 2008/09/19
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
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    Hi jan
    Please open Notepad click the format tab and uncheck WordWrap.

    Now please do this.

    Jotti File Submission:
    • Please go to Jotti's malware scan
    • Copy and paste the following file path into the "File to upload & scan "box on the top of the page: one at a time
      • C:\WINDOWS\system32\cssdll32.dll
    • Click on the submit button
    • Please post the results in your next reply.

    Thanks
    Geri
     
    Geri,
    #2

  3. to hide this advert.

  4. 2008/09/20
    jan roberts

    jan roberts Inactive Thread Starter

    Joined:
    2005/01/08
    Messages:
    507
    Likes Received:
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    gerri thank you so much for answering this post. ran into a small problem with jotti and maybe my fault. you said copy and paste well i just typed it in was i supposed to go to c\windows\system32\cssdll32.dll and copy that and paste it! anything i gave it an hour and aborted when it wasnt moving(the upload part).
    i also lost the hijackthis,so did another one and this time unchecked word wrap,and know where it is. so thats where i am now. i plead stupidity,dumbnes or just totally lost.
    i do know how to copy and paste,do that on im and it isnt typing into the little box. im going to wait until i hear from on how i think im supposed do it. i was going to just to it but chicken out.i really dont want it blowing up or something equally horrible.
    have patience please,im way over my head and i know it
     
  5. 2008/09/20
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Hi jan
    As long as you typed it correctly it should have worked.

    Sometimes Jotti is very busy and it takes a while.

    Enable the 'Show Hidden Files/Folders' option, like this:
    Click Start.
    Open My Computer.
    Select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading select Show hidden files and folders.
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.
    Click OK.


    Lets try this one.

    Upload a File to Virustotal
    Please visit Virustotal
    • Click the Browse... button
    • Navigate to the file C:\WINDOWS\system32\cssdll32.dll
    • Click the Open button
    • Click the Send button
    • Copy and paste the results back here please.

    Thanks
    Geri
     
    Geri,
    #4
  6. 2008/09/20
    jan roberts

    jan roberts Inactive Thread Starter

    Joined:
    2005/01/08
    Messages:
    507
    Likes Received:
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    gerri here is the file? | עברית | | SlovenÅ¡čina | Dansk | Русский | Română | Türkçe | Nederlands | Ελληνικά | Français | Svenska | Português | Italiano | | | Magyar | Deutsch | Česky | Polski | Español
    Virustotal is a service that analyzes suspicious files and facilitates the quick detection of viruses, worms, trojans, and all kinds of malware detected by antivirus engines. More information...
    File cscdll.dll received on 09.20.2008 23:02:28 (CET)
    Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


    Result: 0/36 (0%)
    Loading server information...
    Your file is queued in position: 1.
    Estimated start time is between 39 and 56 seconds.
    Do not close the window until scan is complete.
    The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
    If you are waiting for more than five minutes you have to resend your file.
    Your file is being scanned by VirusTotal in this moment,
    results will be shown as they're generated.
    Compact Print results
    Your file has expired or does not exists.
    Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

    You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
    Email:


    Antivirus Version Last Update Result
    AhnLab-V3 2008.9.19.2 2008.09.19 -
    AntiVir 7.8.1.34 2008.09.19 -
    Authentium 5.1.0.4 2008.09.20 -
    Avast 4.8.1195.0 2008.09.20 -
    AVG 8.0.0.161 2008.09.20 -
    BitDefender 7.2 2008.09.20 -
    CAT-QuickHeal 9.50 2008.09.20 -
    ClamAV 0.93.1 2008.09.20 -
    DrWeb 4.44.0.09170 2008.09.20 -
    eSafe 7.0.17.0 2008.09.18 -
    eTrust-Vet 31.6.6096 2008.09.20 -
    Ewido 4.0 2008.09.20 -
    F-Prot 4.4.4.56 2008.09.20 -
    F-Secure 8.0.14332.0 2008.09.20 -
    Fortinet 3.113.0.0 2008.09.20 -
    GData 19 2008.09.20 -
    Ikarus T3.1.1.34.0 2008.09.20 -
    K7AntiVirus 7.10.466 2008.09.20 -
    Kaspersky 7.0.0.125 2008.09.20 -
    McAfee 5388 2008.09.19 -
    Microsoft 1.3903 2008.09.20 -
    NOD32v2 3457 2008.09.19 -
    Norman 5.80.02 2008.09.19 -
    Panda 9.0.0.4 2008.09.20 -
    PCTools 4.4.2.0 2008.09.20 -
    Prevx1 V2 2008.09.20 -
    Rising 20.62.52.00 2008.09.20 -
    Sophos 4.33.0 2008.09.20 -
    Sunbelt 3.1.1653.1 2008.09.20 -
    Symantec 10 2008.09.20 -
    TheHacker 6.3.0.9.090 2008.09.20 -
    TrendMicro 8.700.0.1004 2008.09.20 -
    VBA32 3.12.8.5 2008.09.20 -
    ViRobot 2008.9.20.1385 2008.09.20 -
    VirusBuster 4.5.11.0 2008.09.20 -
    Webwasher-Gateway 6.6.2 2008.07.21 -
    Additional information
    File size: 101888 bytes
    MD5...: 515a7fae2070c2b0242b2353443e2f11
    SHA1..: ef8c7dcf9a12b43bcd2c19a2ad366d65db16e2d5
    SHA256: 6121c5613784831f584b50e8dc91bbd7ac58bdb602fe4cdb4b237670b6bb4537
    SHA512: 0606e844bdfe3134bcc4c08931e34cded1e8478a2ff74fa66f6f1ace7f6ab9ec
    65a06d9dd1aa160cdeca4e1c39d76c0d2e4b3dd217d9556b209693d83dd49331
    PEiD..: -
    TrID..: File type identification
    Win32 Executable Generic (42.3%)
    Win32 Dynamic Link Library (generic) (37.6%)
    Generic Win/DOS Executable (9.9%)
    DOS Executable Generic (9.9%)
    Autodesk FLIC Image File (extensions: flc, fli, cel) (0.0%)
    PEInfo: PE Structure information

    ( base data )
    entrypointaddress.: 0x76601270
    timedatestamp.....: 0x4802a0de (Mon Apr 14 00:10:06 2008)
    machinetype.......: 0x14c (I386)

    ( 5 sections )
    name viradd virsiz rawdsiz ntrpy md5
    .text 0x1000 0xe107 0xe200 6.44 25c5ee562f1bf0ed29afe388a8d7903f
    PAGE 0x10000 0x2485 0x2600 6.38 85e85f7eb17c096c32c8eacb7845c45d
    .data 0x13000 0x1d00 0x1400 0.56 038c3139f1438d1c5677da9b59c3bb69
    .rsrc 0x15000 0x60a0 0x6200 3.76 6652e31dee2db01c7002d6e1bf6d9798
    .reloc 0x1c000 0xb50 0xc00 6.59 03d193ca648a7f2ff237908f87a433f1

    ( 5 imports )
    > ADVAPI32.dll: RegDeleteValueW, RegQueryValueExA, OpenThreadToken, RevertToSelf, SetThreadToken, OpenProcessToken, DuplicateToken, GetTokenInformation, RegCreateKeyExW, GetLengthSid, RegCloseKey, RegOpenKeyA, RegCreateKeyExA, GetFileSecurityW, GetUserNameA, RegOpenKeyExW, RegQueryValueExW, RegOpenKeyExA
    > KERNEL32.dll: GetTempFileNameW, LoadLibraryA, MoveFileA, GetFileAttributesA, FileTimeToDosDateTime, WideCharToMultiByte, FreeLibrary, GetProcAddress, LoadLibraryW, lstrcpyW, CloseHandle, LocalFree, SetEvent, Sleep, InterlockedExchange, InterlockedCompareExchange, GetLastError, LocalAlloc, VerifyVersionInfoW, SetFileAttributesA, CreateEventW, WaitForSingleObject, ReleaseMutex, WaitForMultipleObjects, GetTickCount, SetThreadPriority, GetCurrentThread, CreateThread, GetCurrentThreadId, SetLastError, lstrlenW, SetFileAttributesW, CreateDirectoryW, GetFileAttributesW, CompareStringW, lstrcmpiW, lstrcatW, DeleteFileW, CreateFileW, WriteFile, ReadFile, SetFileTime, MoveFileW, SetEndOfFile, GetFileSize, SetFilePointer, GetVolumeInformationW, FindClose, FindFirstFileW, MultiByteToWideChar, RaiseException, GetDriveTypeW, GetEnvironmentVariableW, OutputDebugStringA, GetDiskFreeSpaceA, lstrcatA, GetWindowsDirectoryA, GlobalFree, OutputDebugStringW, CreateMutexW, GetCurrentProcess, ProcessIdToSessionId, GetCurrentProcessId, DuplicateHandle, QueryPerformanceCounter, GetSystemTimeAsFileTime, TerminateProcess, UnhandledExceptionFilter, SetUnhandledExceptionFilter, InterlockedIncrement, CreateFileA, InterlockedDecrement, DeviceIoControl, DeleteFileA, lstrcpyA
    > msvcrt.dll: _except_handler3, strncpy, sprintf, wcscpy, wcsncpy, memmove, wcschr, wcslen, free, malloc, _initterm, _adjust_fdiv
    > ntdll.dll: DbgPrint, NtCreateEvent, RtlInitUnicodeString, VerSetConditionMask, RtlGetNtProductType, NtQueryInformationFile, RtlNtStatusToDosError, RtlFreeUnicodeString, RtlDosPathNameToNtPathName_U, NtClose, RtlFreeHeap, NtOpenFile, NtQueryDirectoryFile, NtFsControlFile, NtCreateFile
    > USER32.dll: GetMenu, wvsprintfA, MessageBoxA, CloseDesktop, wsprintfA, wsprintfW, MsgWaitForMultipleObjects, SetThreadDesktop, UnregisterClassW, CheckMenuItem, DefWindowProcW, PostQuitMessage, DestroyWindow

    ( 68 exports )
    BreakConnections, CSCBeginSynchronizationW, CSCCheckShareOnlineA, CSCCheckShareOnlineExW, CSCCheckShareOnlineW, CSCCopyReplicaA, CSCCopyReplicaW, CSCDeleteA, CSCDeleteW, CSCDoEnableDisable, CSCDoLocalRenameA, CSCDoLocalRenameExW, CSCDoLocalRenameW, CSCEncryptDecryptDatabase, CSCEndSynchronizationW, CSCEnumForStatsA, CSCEnumForStatsExA, CSCEnumForStatsExW, CSCEnumForStatsW, CSCFillSparseFilesA, CSCFillSparseFilesW, CSCFindClose, CSCFindFirstFileA, CSCFindFirstFileForSidA, CSCFindFirstFileForSidW, CSCFindFirstFileW, CSCFindNextFileA, CSCFindNextFileW, CSCFreeSpace, CSCGetSpaceUsageA, CSCGetSpaceUsageW, CSCIsCSCEnabled, CSCIsServerOfflineA, CSCIsServerOfflineW, CSCMergeShareA, CSCMergeShareW, CSCPinFileA, CSCPinFileW, CSCPurgeUnpinnedFiles, CSCQueryDatabaseStatus, CSCQueryFileStatusA, CSCQueryFileStatusExA, CSCQueryFileStatusExW, CSCQueryFileStatusW, CSCQueryShareStatusA, CSCQueryShareStatusW, CSCSetMaxSpace, CSCShareIdToShareName, CSCTransitionServerOnlineA, CSCTransitionServerOnlineW, CSCUnpinFileA, CSCUnpinFileW, CheckCSC, CheckCSCEx, LogoffHappened, LogonHappened, MprServiceProc, ReInt_WndProc, RefreshConnections, Update, WinlogonLockEvent, WinlogonLogoffEvent, WinlogonLogonEvent, WinlogonScreenSaverEvent, WinlogonShutdownEvent, WinlogonStartShellEvent, WinlogonStartupEvent, WinlogonUnlockEvent



    ATTENTION: VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.

    VirusTotal © Hispasec Sistemas - Blog - Contact: info@virustotal.com - Terms of Service & Privacy Policy
     
  7. 2008/09/20
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    OK that came back OK. I'm not seeing anything else.

    Can you open task manager and see what file is using all the CPU.

    Geri
     
    Geri,
    #6
  8. 2008/09/20
    jan roberts

    jan roberts Inactive Thread Starter

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    since last night the cpu usage is down way down. put password on router,(with belkins help) and finally got smart and shut down computer. did some things around the house turned her on and so far usage is like i said way down. knock on wood.

    i did have a one time(so far) occurence with a redirect (mediacom but we discussed it).

    i thank you for taking time to help me.
     
  9. 2008/09/21
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi jan
    OK that's good.

    Your welcome.
    If anything should come up lets us know.

    Surf Safely
    Geri
     
    Geri,
    #8
  10. 2008/09/21
    jan roberts

    jan roberts Inactive Thread Starter

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    im back, still have lots of cpu usage,i go to task manager and check applications and nothing is running. am i checking the correct place? what makes the cpu run? i know its a strange question but its at 84% now and all im doing is typing this. i put the task manager in system tray so i could see it i could hear it. im totally confused. what makes it do this? sometimes it sounds like it is going flat out. could it be how i use the computer,icons on desktop,sites in folders,(neatly).but it never did this before. just since we got wireless router so my son in law could go on line. and he and his laptop are in sweden til next month. i really would like to go back to being the only computer on the internet. this is driving me nuts (besides i dont share well with others,especially when my computer is going nine hundred miles an hour)

    any ideas
     
  11. 2008/09/21
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    jan
    Click on the "processes" tab and under CPU check to see what file(s) is using the most.

    Geri
     
  12. 2008/09/21
    jan roberts

    jan roberts Inactive Thread Starter

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    its my antivirus! sometimes up over 200k! is it supposed to do that?
    normally it around 14k. good grief! good thing ip doesnt charge by cpu. what do i do? keep it? get a different kind? wow!
     
  13. 2008/09/21
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    Are you using Comodo's AV?
     
  14. 2008/09/22
    jan roberts

    jan roberts Inactive Thread Starter

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    i was using viruskeeper pro by axbx. it sort of went crazy. i tried to open it to take it off automatic run at start. it wouldnt let me,not the one in system tray so i used the one on desktop.opened it and it started running and it wouldnt shut down i had to push the button! started up went to add remove and that said i had last used it aug 07!

    yes i am now using comodo av its slower,and please i hope thats okay. i figured firewall av and maybe they would get along. i dont understand any of this,i ran that thing everyday! weird!!!
     
  15. 2008/09/22
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi
    Yes that is strange, your HJT log doesn't have it listed.

    We should get a on line scan.

    If you have ATF Cleaner please run it. if not download and run it.

    Download ATF Cleaner by Atribune and save it to your Desktop.
    This is a good tool to get rid of the temporary garbage you pick up while surfing the net.
    Double click ATF-Cleaner.exe to run the program.
    Check the boxes to the left of:

    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache
    Recycle bin


    The rest are optional - if you want it to remove everything check "Select All ".
    Finally, click Empty Selected. When you get the "Done Cleaning" message, click OK.


    Now a scan.

    Please do an online scan with Kaspersky WebScanner

    Click on "Accept" If your pop "“up blocker blocks any windows from opening.

    Click Run on the window that opens.
    Windows Vista users you must open the web browser using the Run as Administrator command.
    • The program will launch and then begin downloading the latest definition files:
    • Under Scan on the left side.Click on My Computer
    • This will start the program and scan your system.
    • Click the "Scan Report" On the left side.
    • The scan will take a while so be patient and let it run.
    • Once the scan is complete it will display if your system has been infected.
      • Click the Save Report As button, and in the Browse dialog box, type a name for the scan report file that you want to create and select its type Text file. Click OK to save the file.:
    • Save the text file to your desktop.
    • Copy and paste that information in your next post.

    Please post the Kaspersky results.

    Thanks
    Geri
     
  16. 2008/09/22
    jan roberts

    jan roberts Inactive Thread Starter

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    gerri ran the af cleaner. tried three times to run kaspersky webscan router is knocking me off or something its showing orange light for modem and modem says everything is fine.

    this wireless has been nothing but trouble,how do i get rid of it? can i unplug it and go modem i would like to get scan done sometime this year
     
  17. 2008/09/22
    jan roberts

    jan roberts Inactive Thread Starter

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    KASPERSKY ONLINE SCANNER 7 REPORT
    Monday, September 22, 2008
    Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Monday, September 22, 2008 14:53:54
    Records in database: 1250477


    Scan settings
    Scan using the following database extended
    Scan archives yes
    Scan mail databases yes

    Scan area My Computer
    A:\
    C:\
    D:\

    Scan statistics
    Files scanned 98082
    Threat name 1
    Infected objects 1
    Suspicious objects 0
    Duration of the scan 01:11:08

    File name Threat name Threats count
    C:\WINDOWS\Downloaded Program Files\netscape.dll Infected: not-a-virus:AdWare.Win32.BrowserVillage.f 1

    The selected area was scanned.

    sorry it took so long.
     
  18. 2008/09/22
    jan roberts

    jan roberts Inactive Thread Starter

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    got rid of router.will put it back on when son in law gets back,so at least i wont be knocked off every other minute.

    i really want to thank you for all of your help and time. sometimes i get excited and really get hard to understand. just had one thingie show up. and i havent had netscape in ages. wow.
     
  19. 2008/09/22
    Geri Lifetime Subscription

    Geri Inactive Alumni

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    Hi Jan
    Ok good, this will be a easy one, but I need to see a new HJT log.

    Please make sure WordWrap in unchecked in Notepad when posting.

    Thanks
    Geri
     
  20. 2008/09/23
    jan roberts

    jan roberts Inactive Thread Starter

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    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:47:11 AM, on 9/23/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
    C:\Program Files\Google\Google Talk\googletalk.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\WINDOWS\system32\dlcccoms.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wunderground.com/global/stations/02485.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: NETSCAPE - {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} - C:\WINDOWS\DOWNLO~1\netscape.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: NETSCAPE - {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} - C:\WINDOWS\DOWNLO~1\netscape.dll
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE "
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe "
    O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe "
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe "
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe "
    O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
    O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: (no name) - {9B7E79AC-A646-4e45-A70F-1B3981FE370E} - file://C:\Program Files\iGive_Shopping_Window\iGivesShoppingWindow\iGivetShoppingWindow\igivC0.htm (file missing) (HKCU)
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/cli/0.9.0929.18/WinSSWebAgent.CAB
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us/html/activexplayer/SMALStreaming.cab
    O16 - DPF: {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} (NETSCAPE) - http://downloads.netscape.com/search/toolbar/netscape.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1140842262609
    O16 - DPF: {AC414988-E5BB-4C2C-873B-EA53D2F3D23A} (CCTVUpdateInstall) - http://t.live.cctv.com/ieocx/CCTVUpdateInstall.dll
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
    O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
    O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O20 - AppInit_DLLs:
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

    --
    End of file - 12347 bytes
     
  21. 2008/09/23
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Hi jan

    Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below.

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O3 - Toolbar: NETSCAPE - {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} - C:\WINDOWS\DOWNLO~1\netscape.dll
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O16 - DPF: {4E7BD74F-2B8D-469E-D7EE-FE6FA781BF33} (NETSCAPE) - http://downloads.netscape.com/search...r/netscape.cab


    Now close all windows other than HiJackThis, then click Fix Checked.

    Close HJT.

    Reboot, then post a new HJT log.

    Thanks
    Geri
     

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