1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

PPPOE connection keep disconnect

Discussion in 'Networking (Hardware & Software)' started by haywood, 2008/09/13.

  1. 2008/09/13
    haywood

    haywood Inactive Thread Starter

    Joined:
    2008/09/13
    Messages:
    3
    Likes Received:
    0
    My network connection keep disconnect after I move house and use another broadband ISP.

    There is no pattern, sometimes drop after connected for few hours, sometimes just 15 minutes.

    If I connect to the ADSL modem directly, Windows could help to redial immediately. But if connect to 3Com wireless router, it cannot refresh the new IP address immediately, always take upto at least half an hour to get back the connection.

    I also sometimes got the error message "Generic host process for win32 services has encountered a problem and needs to close. " while disconnected. Have tried to installed the Microsoft patch according to the below link but the PPPOE connection still being dropped.
    http://www.windowsbbs.com/malware-v...es-has-encountered-problem-needs-close-4.html

    Broadband vendor have come to replace with another ADSL modem, rewiring the patching but still no luck.

    Please kindly helps, it has been bug me for two weeks already and really cant figure out any method.
     
    haywood,
    #1
  2. 2008/09/14
    Scott Smith

    Scott Smith Inactive Alumni

    Joined:
    2002/01/12
    Messages:
    1,950
    Likes Received:
    4
    Which device is handling the PPOE authentication? (Where the PPOE user name and password is stored)
    What brand and model modem?
     
    Scott Smith,
    #2


  3. to hide this advert.

  4. 2008/09/14
    haywood

    haywood Inactive Thread Starter

    Joined:
    2008/09/13
    Messages:
    3
    Likes Received:
    0
    It is 3COM 3CRWE554G72
     
    haywood,
    #3
  5. 2008/09/14
    Scott Smith

    Scott Smith Inactive Alumni

    Joined:
    2002/01/12
    Messages:
    1,950
    Likes Received:
    4
    You gave me the router. What is the model of the modem?
     
    Scott Smith,
    #4
  6. 2008/09/14
    haywood

    haywood Inactive Thread Starter

    Joined:
    2008/09/13
    Messages:
    3
    Likes Received:
    0
    The ADSL modem is Huawei C2F0145002775

    By the way, the error message when router disconnect are:

    2008/09/15 01:04:50 : PPPoE sending PADI
    2008/09/15 01:04:50 : PPPoE receive PADO
    2008/09/15 01:04:50 : PPPoE sending PADR
    2008/09/15 01:04:50 : PPPoE receive PADO
    2008/09/15 01:04:50 : PPPoE sending PADR
    2008/09/15 01:04:50 : PPPoE receive PADO
    2008/09/15 01:04:50 : PPPoE sending PADR
    2008/09/15 01:04:50 : PPPoE receive PADS
    2008/09/15 01:04:50 : PPPoE starts PPP...
    2008/09/15 01:05:05 : PPPoE receive PADT
    2008/09/15 01:05:05 : Terminating link.
     
    haywood,
    #5
  7. 2008/09/15
    ReggieB

    ReggieB Inactive Alumni

    Joined:
    2004/05/12
    Messages:
    2,786
    Likes Received:
    2
    "PPPoE receive PADT" is a request to terminate. It could be coming from your ISP's router, but a google search suggests it can also be due to router settings. Have a look at those google searches (for example, this one). They contain a number of things to try.
     
    ReggieB,
    #6

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...