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New HD/Fresh install and Having Issues!!

Discussion in 'Malware and Virus Removal Archive' started by pctechwantab, 2008/08/16.

  1. 2008/08/16
    pctechwantab

    pctechwantab Inactive Thread Starter

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    I'm having issues original HD has issuse. I buy a new Larger HD. Fresh install and now it seems buggy. Ie launches on its own.
    Here's my HJT log.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:31:11 PM, on 8/16/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0013)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ACS.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\EzButton\EzButton.EXE
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqdirec.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe
    C:\Program Files\HP\Digital Imaging\Bin\hpqdstcp.exe
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\HP\Digital Imaging\bin\hpiscnapp.exe
    C:\Documents and Settings\Richard Hulett\My Documents\My Downloads\NoLop.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O2 - BHO: ExpertHelper - {EB6EC5D7-7D19-A8C7-D607-F0993BF94A9F} - C:\Program Files\ExpertHelper\ExpertHelper-2.dll
    O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
    O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI699F~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1217972325557
    O17 - HKLM\System\CCS\Services\Tcpip\..\{FC0CECE4-FED8-476E-BB0A-03AD9A40D516}: NameServer = 192.168.1.254
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

    --
    End of file - 11408 bytes
     
  2. 2008/08/17
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
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    Hi pctechwantab
    Welcome to Windowsbbs.

    I believe your problem is that you are running to AV's.

    This can cause conflicts between the two and other system problems.

    Please remove 1 of them.

    AVG8
    Symantec - Norton


    If you choose to remove Norton let me know so you can run their removal tool.

    After you remove the AV reboot and check.

    Geri
     
    Geri,
    #2

  3. to hide this advert.

  4. 2008/08/17
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
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    Would it be better to remove AVG Free? I'm currently using and Scanning with AVIRA Antivirus. It picked up some things that Norton and AVG didn't. One of the problems is:

    The file 'C:\Documents and Settings\Richard Hulett\Application Data\bone hole vc\unoycztv.exe'
    contained a virus or unwanted program 'TR/Dldr.Swizzor.Gen' [trojan]
    Action(s) taken:
    The file was moved to '49171603.qua'!

    The file 'C:\Documents and Settings\Richard Hulett\Application Data\bone hole vc\Road Axis.exe'
    contained a virus or unwanted program 'TR/Dldr.Swizzor.Gen' [trojan]
    Action(s) taken:
    The file was moved to '490915fa.qua'!

    The file 'C:\Documents and Settings\Richard Hulett\Application Data\bone hole vc\internet proc owns.exe'
    contained a virus or unwanted program 'TR/Dldr.Swizzor.Gen' [trojan]
    Action(s) taken:
    An error has occurred and the file was not deleted. ErrorID: 26004.
    The source file could not be found.
    Attempting to perform action using the ARK lib.
    Error in ARK lib.
    The file is scheduled for deleting after reboot.

    Virus or unwanted program 'TR/Dldr.Swizzor.Gen [trojan]'
    detected in file 'C:\Documents and Settings\Richard Hulett\Application Data\bone hole vc\internet proc owns.exe.
    Action performed: Move file to quarantine

    The other folder that I see and it hasn't been found yet is: 'C:\Documents and Settings\All Users\Application Data\4 Curb Loud Idol and inside this folder is Glue Cash

    Also XP is not allowing or something else is not allowing me to edit the Regisrty. I've typed both regedit and regedit32 in the Run Window with an ERROR
    Any suggestions?
     
    Last edited: 2008/08/17
  5. 2008/08/17
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
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    Hi pctechwantab
    Which AV to keep is your choice, but you can only have 1.
    So keep the one you want and delete the others.

    Have you downloaded messenger plus 3 or have used it at any time?

    This has given you a LOP infection.

    Please do this.

    Please go to Start > Control Panel > Add/Remove Programs (Windows Vista it’s Programs and Features) and remove the following (if present):


    messenger plus 3


    Please note any other programs that you dont recognize in that list and post them in your next response

    Now do this.

    Please Download NoLop to your desktop from one of the links below...
    Link 1
    Link 2
    Link 3
    • First close any other programs you have running as this will require a reboot
    • Double click NoLop.exe to run it
    • Now click the button labelled "Search and Destroy "
      <<your computer will now be scanned for infected files>>
    • When scanning is finished you will be prompted to reboot only if infected, Click OK
    • Now click the "REBOOT" Button.
    • A Message should popup from NoLop. If not, double click the program again and it will finish Please Post the contents of C:\NoLop.log along with a fresh HijackThis log
    --If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder then rerun the program. --

    After doing that check to see if regedit works and let me know.

    Thanks
    Geri
     
    Geri,
    #4
  6. 2008/08/17
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
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    Geri,
    Ok The System32 folder is not visible or not there. Nolop is saying NO Infections found. I did find the Nolop Log and here it is:

    NoLop! Log by Skate_Punk_21

    Please Note: any existing old logs will have now been renamed to NoLop!OLD.log

    Fix running from: C:\Documents and Settings\Richard Hulett\My Documents\My Downloads
    [8/17/2008]
    [12:59:49 PM]

    This is from AVG 8.0 Free forum:
    pcwantab

    Richard, Here's how to reset the permissions in the registry and all files on your %systemdrive%

    Download SubInAcl and run the .msi file to extract it to a folder on your hard drive.

    Using NotePad, copy/paste these commands into a file called reset.cmd (create it in the same directory that you extracted subinacl.exe to)

    Quote:

    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f

    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=system=f


    then run reset.cmd

    This may be helpful as well.... You use Notepad in Windows Accessories....

    Although the instructions were relatively clear, I'll try and explain what to do with SubInAcl. Download the file. Double click on the .exe file to extract it. When done, open up Notepad - start > programs/all programs > accessories. Copy and paste these entries into the Notepad file:

    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f

    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=system=f

    Save the file as reset.cmd - go to the file menu in Notepad, and click on save. Leave the file type as .txt for the moment, but name it reset and click the Save button. Make sure to save it in the same directory as the extracted SubInAcl directory. Go into this directory, right click on the reset.txt file, and select rename. Change it from .txt to .cmd.

    Once done, double click on the reset.cmd file, and it'll do its thing.

    Hope this helps.

    If that doesn't help....

    You didn't provide us all the information that we need to help you. Read BEFORE YOU POST HERE README & provide all of the relevant information mentioned in Content 8 of that post so that we may help you properly. Thank you.

    ---Infection Files Found/Removed---
    NO INFECTION FILES FOUND - Cleaning Aborted.

    ---Listing AppData sub directories---

    C:\Documents and Settings\All Users\Application Data\4 Curb Loud Idol
    C:\Documents and Settings\All Users\Application Data\Aol
    C:\Documents and Settings\All Users\Application Data\Atttoolbar
    C:\Documents and Settings\All Users\Application Data\Avg8
    C:\Documents and Settings\All Users\Application Data\Avira
    C:\Documents and Settings\All Users\Application Data\Hewlett-packard
    C:\Documents and Settings\All Users\Application Data\Hp
    C:\Documents and Settings\All Users\Application Data\Hp Product Assistant
    C:\Documents and Settings\All Users\Application Data\Kaspersky Lab Setup Files
    C:\Documents and Settings\All Users\Application Data\Microsoft
    C:\Documents and Settings\All Users\Application Data\Napster
    C:\Documents and Settings\All Users\Application Data\Pure Networks
    C:\Documents and Settings\All Users\Application Data\Quicktime
    C:\Documents and Settings\All Users\Application Data\Sbsi
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    C:\Documents and Settings\All Users\Application Data\Symantec
    C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
    C:\Documents and Settings\All Users\Application Data\Winzip
    C:\Documents and Settings\All Users\Application Data\Yahoo!
    C:\Documents and Settings\Default User\Application Data\Adobe
    C:\Documents and Settings\Default User\Application Data\Aol
    C:\Documents and Settings\Default User\Application Data\Identities
    C:\Documents and Settings\Default User\Application Data\Intertrust
    C:\Documents and Settings\Default User\Application Data\Intervideo
    C:\Documents and Settings\Default User\Application Data\Microsoft
    C:\Documents and Settings\Default User\Application Data\Sun
    C:\Documents and Settings\Default User\Application Data\Symantec
    C:\Documents and Settings\Default User\Application Data\Toshiba
    C:\Documents and Settings\Default User\Application Data\You've Got Pictures Screensaver
    C:\Documents and Settings\Localservice\Application Data\Microsoft
    C:\Documents and Settings\Networkservice\Application Data\Microsoft
    C:\Documents and Settings\Owner\Application Data\Symantec -- EMPTY Directory
    C:\Documents and Settings\Richard Hulett\Application Data\Adobe
    C:\Documents and Settings\Richard Hulett\Application Data\Aol
    C:\Documents and Settings\Richard Hulett\Application Data\Arcsoft
    C:\Documents and Settings\Richard Hulett\Application Data\Atttoolbar
    C:\Documents and Settings\Richard Hulett\Application Data\Avgtoolbar
    C:\Documents and Settings\Richard Hulett\Application Data\Bitdownload
    C:\Documents and Settings\Richard Hulett\Application Data\Bone Hole Vc
    C:\Documents and Settings\Richard Hulett\Application Data\Help -- EMPTY Directory
    C:\Documents and Settings\Richard Hulett\Application Data\Hp
    C:\Documents and Settings\Richard Hulett\Application Data\Hpappdata -- EMPTY Directory
    C:\Documents and Settings\Richard Hulett\Application Data\Identities
    C:\Documents and Settings\Richard Hulett\Application Data\Intertrust
    C:\Documents and Settings\Richard Hulett\Application Data\Intervideo
    C:\Documents and Settings\Richard Hulett\Application Data\Macromedia
    C:\Documents and Settings\Richard Hulett\Application Data\Microsoft
    C:\Documents and Settings\Richard Hulett\Application Data\Microsoft Web Folders -- EMPTY Directory
    C:\Documents and Settings\Richard Hulett\Application Data\Mozilla
    C:\Documents and Settings\Richard Hulett\Application Data\Sonic
    C:\Documents and Settings\Richard Hulett\Application Data\Sun
    C:\Documents and Settings\Richard Hulett\Application Data\Symantec
    C:\Documents and Settings\Richard Hulett\Application Data\Toshiba
    C:\Documents and Settings\Richard Hulett\Application Data\Winpatrol
    C:\Documents and Settings\Richard Hulett\Application Data\Yahoo!
    C:\Documents and Settings\Richard Hulett\Application Data\You've Got Pictures Screensaver

    AVG 8.0 Free won't let me uninstall it. I've posted it to AVG Forum for help with that issue. The Error is:
    Local machine: installation failed
    Installation:
    Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key....
    Error 0x80070005

    I did not see any messenger installations in the ADD/Remove of CP.
    I will be removing all of the AV's maybe that why my audio is not working. After I finishing Scanning some documents I'm thinking of reformatting the HD again. I'll see if that might be the answer??
     
    Last edited: 2008/08/17
  7. 2008/08/17
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Hi
    I would reinstall AVG8 and then uninstall it from Add/Remove.

    Let me know what you plan to do or did.

    Thanks
    Geri
     
    Geri,
    #6
  8. 2008/08/17
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
    2008/08/16
    Messages:
    38
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    0
    Geri,
    With all the problems that are going on. I've uninstalled all of the AV's in the process of removing Norton 360. I'll then try AVG again. I'm also backing up the work that I've been working on. Then IT's a FDISK and I'll try a fresh reinstall again. But I will put Linux on first. So I can LEARN:D:cool:

    Richard
     
  9. 2008/08/17
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Geri,
    #8
  10. 2008/08/18
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
    2008/08/16
    Messages:
    38
    Likes Received:
    0
    All AV's are off but AVG and It still errors. But I did run COMBOFIX with the log below:

    ComboFix 08-08-16.01 - Richard Hulett 2008-08-17 21:05:21.1 - NTFSx86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.122 [GMT -7:00]
    Running from: C:\Documents and Settings\Richard Hulett\My Documents\My Downloads\ComboFix.exe
    * Created a new restore point
    * Resident AV is active


    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\Documents and Settings\LocalService\Application Data\Microsoft\SystemCertificates\My
    C:\Documents and Settings\NetworkService\Application Data\Microsoft\SystemCertificates\My
    C:\Documents and Settings\Richard Hulett\Application Data\macromedia\Flash Player\#SharedObjects\7EKLM2L4\interclick.com
    C:\Documents and Settings\Richard Hulett\Application Data\macromedia\Flash Player\#SharedObjects\7EKLM2L4\interclick.com\ud.sol
    C:\Documents and Settings\Richard Hulett\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com
    C:\Documents and Settings\Richard Hulett\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com\settings.sol
    C:\Documents and Settings\Richard Hulett\Application Data\Microsoft\SystemCertificates\My
    C:\Documents and Settings\Richard Hulett\Cookies\richard_hulett@netflix[2].txt
    C:\Documents and Settings\Richard Hulett\Cookies\richard_hulett@yahoo[2].txt
    C:\Program Files\FBrowserAdvisor
    C:\Program Files\FBrowsingAdvisor
    C:\Program Files\FBrowsingAdvisor\IXPCOMEvents.xpt
    C:\Program Files\FBrowsingAdvisor\Logo.png
    C:\Program Files\FBrowsingAdvisor\main.db
    C:\Program Files\FBrowsingAdvisor\unins000.dat
    C:\Program Files\FBrowsingAdvisor\unins000.exe
    C:\Program Files\FBrowsingAdvisor\XPCOMEvents.dll
    C:\Program Files\outlook
    C:\WINDOWS\system32\bszip.dll
    C:\WINDOWS\system32\cmd.com
    C:\WINDOWS\system32\netstat.com
    C:\WINDOWS\system32\ping.com
    C:\WINDOWS\system32\regedit.com
    C:\WINDOWS\system32\taskkill.com
    C:\WINDOWS\system32\tasklist.com
    C:\WINDOWS\system32\tracert.com

    .
    ((((((((((((((((((((((((( Files Created from 2008-07-18 to 2008-08-18 )))))))))))))))))))))))))))))))
    .

    2008-08-17 21:02 . 2008-08-17 21:02 <DIR> d-------- C:\Documents and Settings\Richard Hulett\Application Data\Systweak
    2008-08-17 21:01 . 2008-08-17 21:01 <DIR> d-------- C:\Program Files\Advanced System Optimizer
    2008-08-17 18:32 . 2008-08-17 18:32 <DIR> d-------- C:\WINDOWS\LastGood
    2008-08-17 13:47 . 2008-08-17 13:47 <DIR> d-------- C:\Program Files\Windows Resource Kits
    2008-08-17 06:05 . 2008-08-17 06:05 169 --------- C:\WINDOWS\RtlRack.ini
    2008-08-16 21:24 . 2008-08-16 21:24 <DIR> d-------- C:\Program Files\Alwil Software
    2008-08-16 20:23 . 2008-08-16 20:23 <DIR> d-------- C:\Program Files\Trend Micro
    2008-08-16 20:22 . 2008-08-17 12:59 212 --------- C:\delete.bat
    2008-08-16 15:29 . 2008-08-16 15:29 <DIR> d-------- C:\Program Files\Realtek Sound Manager
    2008-08-16 15:29 . 2008-08-16 15:29 <DIR> d-------- C:\Program Files\AvRack
    2008-08-16 15:29 . 2001-07-06 00:19 164 --------- C:\WINDOWS\avrack.ini
    2008-08-16 14:05 . 2003-08-19 19:36 65,536 -----c--- C:\WINDOWS\system32\dllcache\a3d.dll
    2008-08-16 14:05 . 2003-08-19 19:36 65,536 --------- C:\WINDOWS\system32\Audio3D.dll
    2008-08-16 14:05 . 2003-08-19 19:36 65,536 --a------ C:\WINDOWS\system32\a3d.dll
    2008-08-16 07:39 . 2008-08-16 07:39 0 --------- C:\WINDOWS\hpqEmlSz.INI
    2008-08-16 06:30 . 2008-08-16 13:55 54,156 ---h----- C:\WINDOWS\QTFont.qfn
    2008-08-16 06:30 . 2008-08-16 06:30 1,409 --------- C:\WINDOWS\QTFont.for
    2008-08-15 11:27 . 2008-08-17 18:59 <DIR> d-------- C:\WINDOWS\system32\NtmsData
    2008-08-14 19:23 . 2008-08-14 19:23 <DIR> d-------- C:\Program Files\Windows Media Connect 2
    2008-08-14 19:19 . 2008-08-14 19:19 <DIR> d-------- C:\WINDOWS\system32\LogFiles
    2008-08-14 19:19 . 2008-08-14 19:21 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF
    2008-08-14 16:40 . 2008-08-14 16:40 <DIR> d-------- C:\Program Files\Netflix
    2008-08-14 15:53 . 2008-08-14 15:53 <DIR> d-------- C:\Program Files\Common Files\L&H
    2008-08-14 15:49 . 2008-08-14 17:07 <DIR> d-------- C:\Program Files\Microsoft Office 2003
    2008-08-14 15:22 . 2008-08-14 15:22 <DIR> d-------- C:\Documents and Settings\Richard Hulett\Application Data\Microsoft Web Folders
    2008-08-14 14:58 . 2008-08-14 14:59 <DIR> d-------- C:\Program Files\MagicISO
    2008-08-13 18:00 . 2008-08-13 18:00 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
    2008-08-13 18:00 . 2008-08-14 14:55 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    2008-08-13 16:33 . 2008-08-13 16:33 <DIR> d-------- C:\Program Files\BillP Studios
    2008-08-13 16:33 . 2008-08-13 16:33 <DIR> d-------- C:\Documents and Settings\Richard Hulett\Application Data\WinPatrol
    2008-08-11 18:18 . 2008-08-11 18:18 1,071 --------- C:\WINDOWS\AWMODEM.INF
    2008-08-10 12:59 . 2008-06-19 17:24 28,544 --------- C:\WINDOWS\system32\drivers\pavboot.sys
    2008-08-10 12:58 . 2008-08-10 12:58 <DIR> d-------- C:\Program Files\Panda Security
    2008-08-10 12:20 . 2008-08-10 12:20 <DIR> d-------- C:\Program Files\Sun
    2008-08-10 12:20 . 2008-06-10 02:32 73,728 --------- C:\WINDOWS\system32\javacpl.cpl
    2008-08-10 07:17 . 2008-08-10 07:17 <DIR> d-------- C:\WINDOWS\Sun
    2008-08-10 06:32 . 2008-08-10 06:32 <DIR> d-------- C:\Documents and Settings\Richard Hulett\Application Data\ArcSoft
    2008-08-10 05:47 . 2008-08-10 05:47 0 --------- C:\WINDOWS\NDSBrow.INI
    2008-08-09 09:27 . 2008-08-09 09:27 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab Setup Files
    2008-08-09 07:33 . 2008-08-09 07:33 <DIR> d-------- C:\WINDOWS\system32\N360_BACKUP
    2008-08-08 18:41 . 2008-08-10 17:16 <DIR> d--h----- C:\$AVG8.VAULT$
    2008-08-08 18:17 . 2008-08-16 02:04 <DIR> d-------- C:\WINDOWS\system32\drivers\Avg
    2008-08-08 18:17 . 2008-08-15 22:17 <DIR> d-------- C:\Documents and Settings\Richard Hulett\Application Data\AVGTOOLBAR
    2008-08-08 18:17 . 2008-08-08 18:17 96,520 --------- C:\WINDOWS\system32\drivers\avgldx86.sys
    2008-08-08 18:17 . 2008-08-08 18:17 76,040 --------- C:\WINDOWS\system32\drivers\avgtdix.sys
    2008-08-08 18:17 . 2008-08-08 18:17 10,520 --------- C:\WINDOWS\system32\avgrsstx.dll
    2008-08-08 18:16 . 2008-08-08 18:16 <DIR> d-------- C:\Program Files\AVG
    2008-08-08 18:16 . 2008-08-08 18:19 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\WinZip
    2008-08-08 18:16 . 2008-08-17 20:48 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg8
    2008-08-08 16:31 . 2008-08-08 16:31 <DIR> d-------- C:\Documents and Settings\All Users\Symantec Temporary Files
    2008-08-08 16:00 . 2008-08-08 16:00 <DIR> d-------- C:\Program Files\Smart Projects
    2008-08-08 15:58 . 2008-08-08 15:58 <DIR> d-------- C:\Program Files\Vacation Countdown v1
    2008-08-08 07:38 . 2008-08-11 18:26 <DIR> d-------- C:\Documents and Settings\Richard Hulett\Application Data\Yahoo!
    2008-08-08 07:15 . 2008-08-13 16:43 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\yahoo!
    2008-08-08 07:15 . 2002-02-21 18:56 24,576 --------- C:\WINDOWS\system32\msxml3a.dll
    2008-08-08 07:14 . 2001-10-11 11:26 65,536 --------- C:\WINDOWS\system32\YCRWin32.dll
    2008-08-08 07:12 . 2008-08-08 07:32 <DIR> d-------- C:\Program Files\Yahoo!
    2008-08-08 06:59 . 2008-08-16 10:45 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\ATTToolbar
    2008-08-08 06:58 . 2008-08-08 06:59 <DIR> d-------- C:\Program Files\ATTToolbar
    2008-08-08 06:58 . 2008-08-09 08:41 <DIR> d-------- C:\Documents and Settings\Richard Hulett\Application Data\ATTToolbar
    2008-08-07 23:28 . 2008-08-15 22:19 <DIR> d-------- C:\Documents and Settings\Richard Hulett\Application Data\HPAppData
    2008-08-07 22:44 . 2008-08-07 22:44 0 --------- C:\WINDOWS\system32\Ÿ9Ÿ9
    2008-08-07 22:33 . 2008-08-07 22:33 <DIR> d-------- C:\Documents and Settings\Richard Hulett\Application Data\HP
    2008-08-07 22:24 . 2008-08-07 22:21 180,077 --------- C:\WINDOWS\hpwins14.dat.temp
    2008-08-07 22:24 . 2007-11-16 09:12 1,108 --------- C:\WINDOWS\hpwmdl14.dat.temp
    2008-08-07 22:13 . 2008-08-07 22:13 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\HP Product Assistant
    2008-08-07 22:12 . 2008-08-07 22:13 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\HP
    2008-08-07 22:09 . 2008-08-07 22:09 <DIR> d-------- C:\Program Files\Hewlett-Packard
    2008-08-07 22:09 . 2008-08-07 22:09 <DIR> d-------- C:\Program Files\Common Files\HP
    2008-08-07 22:09 . 2008-08-07 22:09 <DIR> d-------- C:\Program Files\Common Files\Hewlett-Packard
    2008-08-07 22:04 . 2001-08-17 13:53 6,784 --a------ C:\WINDOWS\system32\drivers\serscan.sys
    2008-08-07 22:04 . 2001-08-17 13:53 6,784 -----c--- C:\WINDOWS\system32\dllcache\serscan.sys
    2008-08-07 22:01 . 2007-01-17 09:37 16,496 -r------- C:\WINDOWS\system32\drivers\HPZipr12.sys
    2008-08-07 22:00 . 2007-01-17 09:37 49,920 -r------- C:\WINDOWS\system32\drivers\HPZid412.sys
    2008-08-07 21:59 . 2008-08-07 21:59 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Hewlett-Packard
    2008-08-07 21:51 . 2007-11-06 19:10 271,704 -r------- C:\WINDOWS\system32\hpzids01.dll
    2008-08-07 21:51 . 2007-03-15 15:32 118,272 --------- C:\WINDOWS\system32\hpz3l5ha.dll
    2008-08-07 21:49 . 2007-01-17 09:37 21,568 -r------- C:\WINDOWS\system32\drivers\HPZius12.sys
    2008-08-07 21:46 . 2007-10-31 05:19 970,752 -r------- C:\WINDOWS\system32\hpwtiop3.dll
    2008-08-07 21:46 . 2007-10-31 05:19 729,088 -r------- C:\WINDOWS\system32\hpwwiax3.dll
    2008-08-07 21:46 . 2007-01-17 09:37 364,544 -r------- C:\WINDOWS\system32\hppldcoi.dll
    2008-08-07 21:46 . 2007-01-17 09:37 309,760 -r------- C:\WINDOWS\system32\difxapi.dll
    2008-08-07 21:46 . 2007-01-17 09:31 294,912 -r------- C:\WINDOWS\system32\hpovst11.dll
    2008-08-07 21:38 . 2008-08-08 16:44 <DIR> d-------- C:\Program Files\Microsoft Silverlight
    2008-08-07 21:26 . 2008-08-07 21:26 <DIR> d----c--- C:\WINDOWS\system32\DRVSTORE
    2008-08-07 21:25 . 2008-08-07 21:25 <DIR> d-------- C:\WINDOWS\braveheart
    2008-08-07 21:25 . 2008-08-07 22:21 <DIR> d-------- C:\Program Files\HP
    2008-08-07 21:25 . 2007-11-06 19:04 1,373,528 -r------- C:\WINDOWS\hpzshl01.exe
    2008-08-07 21:25 . 2007-11-06 19:15 1,140,056 -r------- C:\WINDOWS\hpzmsi01.exe
    2008-08-07 21:25 . 2008-04-13 11:45 15,104 --a------ C:\WINDOWS\system32\drivers\usbscan.sys
    2008-08-07 21:25 . 2008-04-13 11:45 15,104 -----c--- C:\WINDOWS\system32\dllcache\usbscan.sys
    2008-08-07 21:25 . 2007-11-26 10:26 12,998 -r------- C:\WINDOWS\hpwscr14.dat
    2008-08-07 21:24 . 2008-04-13 11:45 32,128 --a------ C:\WINDOWS\system32\drivers\usbccgp.sys
    2008-08-07 21:24 . 2008-04-13 11:45 32,128 -----c--- C:\WINDOWS\system32\dllcache\usbccgp.sys
    2008-08-07 21:24 . 2008-04-13 11:47 25,856 --a------ C:\WINDOWS\system32\drivers\usbprint.sys
    2008-08-07 21:24 . 2008-04-13 11:47 25,856 -----c--- C:\WINDOWS\system32\dllcache\usbprint.sys
    2008-08-07 21:17 . 2008-08-08 17:48 179,779 --------- C:\WINDOWS\hpwins14.dat
    2008-08-07 21:17 . 2007-11-16 09:12 1,108 --------- C:\WINDOWS\hpwmdl14.dat
    2008-08-07 19:51 . 2008-08-07 19:51 <DIR> d-------- C:\ATI
    2008-08-05 18:46 . 2008-08-17 11:31 <DIR> d-------- C:\WINDOWS\screensaver dir
    2008-08-05 18:46 . 2008-08-05 18:49 545,280 --------- C:\WINDOWS\flashax.exe
    2008-08-05 18:46 . 2008-08-05 18:49 192,000 --------- C:\WINDOWS\screensaver.scr
    2008-08-05 18:46 . 2008-08-05 18:49 12,288 --------- C:\WINDOWS\impborl.dll
    2008-08-05 18:43 . 2008-08-05 18:43 <DIR> d-------- C:\WINDOWS\system32\DCLCastawayCay dir
    2008-08-05 18:43 . 2008-08-05 18:43 503,808 --------- C:\WINDOWS\system32\DCLCastawayCay.scr
    2008-08-05 18:03 . 2008-08-05 18:03 <DIR> d-------- C:\Documents and Settings\Richard Hulett\Application Data\Sonic
    2008-08-05 17:31 . 2008-08-05 17:31 <DIR> d-------- C:\Documents and Settings\Owner
    2008-08-05 17:24 . 2008-08-05 17:30 <DIR> d-------- C:\WINDOWS\system32\dla
    2008-08-05 17:24 . 2005-01-14 01:05 98,358 --------- C:\WINDOWS\dla.exe
    2008-08-05 17:24 . 2004-08-17 03:21 87,168 --------- C:\WINDOWS\system32\drivers\drvmcdb.sys
    2008-08-05 17:24 . 2005-01-14 01:05 61,498 --------- C:\WINDOWS\system32\tfswapi.dll
    2008-08-05 17:24 . 2004-12-23 02:56 40,544 --------- C:\WINDOWS\system32\drivers\drvnddm.sys
    2008-08-05 17:24 . 2004-12-02 11:04 23,545 --------- C:\WINDOWS\system32\drivers\ssrtln.sys
    2008-08-05 17:24 . 2004-12-02 11:04 5,627 --------- C:\WINDOWS\system32\drivers\sscdbhk5.sys
    2008-08-05 17:19 . 2008-08-05 17:19 <DIR> d-------- C:\DLA.temp
    2008-08-05 17:17 . 2008-08-05 17:17 4,446 --------- C:\WINDOWS\machine.ver
    2008-08-05 17:17 . 2008-08-05 17:17 67 --------- C:\WINDOWS\swupdate.INI
    2008-08-05 17:14 . 2008-08-05 17:14 <DIR> d-------- C:\1A70V15
    2008-08-05 16:26 . 2008-08-05 16:26 <DIR> d-------- C:\WINDOWS\system32\scripting
    2008-08-05 16:26 . 2008-08-05 16:26 <DIR> d-------- C:\WINDOWS\system32\en
    2008-08-05 16:26 . 2008-08-05 16:26 <DIR> d-------- C:\WINDOWS\system32\bits
    2008-08-05 16:26 . 2008-08-05 16:26 <DIR> d-------- C:\WINDOWS\l2schemas
    2008-08-05 16:23 . 2008-08-05 16:27 <DIR> d-------- C:\WINDOWS\ServicePackFiles
    2008-08-05 16:15 . 2008-08-05 16:15 <DIR> d-------- C:\WINDOWS\EHome
    2008-08-05 15:03 . 2004-08-03 22:29 327,040 --------- C:\WINDOWS\system32\drivers\ati2mtaa.sys

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-08-18 01:39 --------- d-----w C:\Program Files\Common Files\Symantec Shared
    2008-08-18 01:39 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
    2008-08-14 22:51 --------- d-----w C:\Program Files\Microsoft Works
    2008-08-14 22:22 --------- d-----w C:\Program Files\microsoft frontpage
    2008-08-10 19:20 --------- d-----w C:\Program Files\Java
    2008-08-10 13:24 --------- d-----w C:\Program Files\America Online 9.0
    2008-08-10 13:24 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
    2008-08-10 13:20 --------- d-----w C:\Documents and Settings\All Users\Application Data\QuickTime
    2008-08-08 02:51 --------- d--h--w C:\Program Files\InstallShield Installation Information
    2008-08-06 00:24 --------- d-----w C:\Program Files\Sonic
    2008-08-05 23:43 --------- d-----w C:\Program Files\Common Files\Adobe
    2003-08-27 21:19 36,963 ------r C:\Program Files\Common Files\SM1updtr.dll
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SpybotSD TeaTimer "= "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-07-07 09:42 2156368]
    "Startup Manager "= "C:\Program Files\Advanced System Optimizer\startUp manager.exe" [2007-06-22 11:55 919280]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "CeEKEY "= "C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe" [2004-06-14 05:00 638976]
    "CeEPOWER "= "C:\Program Files\TOSHIBA\Power Management\CePMTray.exe" [2004-08-19 18:14 135168]
    "TPNF "= "C:\Program Files\TOSHIBA\TouchPad\TPTray.exe" [2004-03-14 20:17 53248]
    "ATIPTA "= "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-04-21 21:10 335872]
    "Apoint "= "C:\Program Files\Apoint2K\Apoint.exe" [2003-10-30 16:46 192512]
    "EzButton "= "C:\Program Files\EzButton\EzButton.EXE" [2004-05-14 10:29 712704]
    "PadTouch "= "C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe" [2004-02-03 14:47 1089589]
    "WinPatrol "= "C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe" [2008-07-04 09:58 333120]
    "MSConfig "= "C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe" [2008-04-13 17:12 169984]
    "AGRSMMSG "= "AGRSMMSG.exe" [2004-02-20 15:00 88363 C:\WINDOWS\agrsmmsg.exe]
    "NDSTray.exe "= "NDSTray.exe" [BU]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    RAMASST.lnk - C:\WINDOWS\system32\RAMASST.exe [2004-08-10 14:15:20 155648]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs "=avgrsstx.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Loud Idol Setup Grid]
    --------- 2008-08-15 11:29 4913152 C:\Documents and Settings\All Users\Application Data\4 Curb Loud Idol\glue cash.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Pinger]
    --------- 2003-10-20 09:39 159744 c:\Toshiba\Ivp\ISM\pinger.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    --------- 2004-08-10 14:42 98304 C:\Program Files\QuickTime\qttask.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
    "DisableMonitoring "=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring "=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    "DisableMonitoring "=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe "=
    "C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe "=
    "C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe "=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe "=
    "C:\\WINDOWS\\system32\\dpvsetup.exe "=
    "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe "=
    "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe "=
    "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe "=
    "C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe "=
    "C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe "=
    "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe "=
    "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe "=
    "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe "=
    "C:\\Program Files\\AVG\\AVG8\\avgemc.exe "=
    "C:\\Program Files\\AVG\\AVG8\\avgupd.exe "=
    "C:\\Program Files\\America Online 9.0\\waol.exe "=
    "C:\\WINDOWS\\system32\\fxsclnt.exe "=

    R0 pavboot;pavboot;C:\WINDOWS\system32\drivers\pavboot.sys [2008-06-19 17:24]
    R1 AvgLdx86;AVG Free AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-08-08 18:17]
    R2 avg8emc;AVG Free8 E-mail Scanner;C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-08-08 18:17]
    R2 avg8wd;AVG Free8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-08-08 18:17]
    R2 AvgTdiX;AVG Free8 Network Redirector;C:\WINDOWS\system32\Drivers\avgtdix.sys [2008-08-08 18:17]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
    HPService REG_MULTI_SZ HPSLPSVC
    hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

    *Newly Created Service* - CATCHME
    *Newly Created Service* - PROCEXP90
    .
    - - - - ORPHANS REMOVED - - - -

    MSConfigStartUp-ccApp - C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    MSConfigStartUp-clocklist - C:\DOCUME~1\RICHAR~1\APPLIC~1\BONEHO~1\Road Axis.exe
    MSConfigStartUp-osCheck - C:\Program Files\Norton 360\osCheck.exe
    MSConfigStartUp-outlook - C:\Program Files\outlook\outlook.exe


    .
    ------- Supplementary Scan -------
    .
    FireFox -: Profile - C:\Documents and Settings\Richard Hulett\Application Data\Mozilla\Firefox\Profiles\3hxzox4j.default\
    FF -: plugin - C:\Program Files\Adobe\Acrobat 5.0\Reader\browser\nppdf32.dll
    FF -: plugin - c:\Program Files\Microsoft Silverlight\2.0.30523.8\npctrl.1.0.30716.0.dll
    FF -: plugin - c:\Program Files\Microsoft Silverlight\2.0.30523.8\npctrl.dll


    **************************************************************************

    catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-08-17 21:08:31
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2008-08-17 21:10:57
    ComboFix-quarantined-files.txt 2008-08-18 04:10:52

    Pre-Run: 130,381,692,928 bytes free
    Post-Run: 132,050,001,920 bytes free

    272 --- E O F --- 2008-08-17 10:02:53

    I also Deleted the what I thing were two possible problems: 4 Curb Idol & Road Axis
     
  11. 2008/08/18
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
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    Hi pctechwantab
    OK lets get an on-line scan.

    Please do this.

    Download ATF Cleaner by Atribune and save it to your Desktop.
    This is a good tool to get rid of the temporary garbage you pick up while surfing the net.
    Double click ATF-Cleaner.exe to run the program.
    Check the boxes to the left of:

    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache
    Recycle bin


    The rest are optional - if you want it to remove everything check "Select All ".
    Finally, click Empty Selected. When you get the "Done Cleaning" message, click OK.

    Now this.

    Please do an online scan with Kaspersky WebScanner

    Click on "Accept" If your pop "“up blocker blocks any windows from opening.

    Click Run on the window that opens.
    Windows Vista users you must open the web browser using the Run as Administrator command.
    • The program will launch and then begin downloading the latest definition files:
    • Under Scan on the left side.Click on My Computer
    • This will start the program and scan your system.
    • Click the "Scan Report" On the left side.
    • The scan will take a while so be patient and let it run.
    • Once the scan is complete it will display if your system has been infected.
      • Click the Save Report As button, and in the Browse dialog box, type a name for the scan report file that you want to create and select its type Text file. Click OK to save the file.:
    • Save the text file to your desktop.
    • Copy and paste that information in your next post.

    Please post the Kaspersky results.

    Thanks
    Geri
     
  12. 2008/08/23
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
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    Sorry My divorce is taking a toll on me. I will be going back to Florida next week where I can spent more time on this. I seem to be fine with the exception of always having to uninstall/install audio drivers so my speakers work. But as far as Malware/Viruses it's looking good so far. But I will delve into it more next week.
    Richard
     
  13. 2008/08/23
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
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    Sorry, I've been busy with the initial proceedings of a Divorce. I'll be going to Florida next week where I'll be able to spend more time troubleshooting. I seem to be fine right now, other having to constantly un/installing the audio drivers for sound thru the speakers. I'll update you next week. Thanks for all of your help.
    Richard
     
  14. 2008/08/23
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
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    Hi
    OK let me know.

    Geri
     
  15. 2008/09/09
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
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    update: Here's the information I posted on Malware Removal.com's forum.
    The Subject should have been "Problem with a New HD and Fresh Install" at "MalWare Removal ". Sorry about not getting back to you sooner. I'm going through a Divorce, currently in Orlando, FL on a some what Vacation, mostly thinging about what to do about my future, learning about divorce, child support, bankruptcy, etc... And trying to fix my computer.

    So anyway, here's whats happening: Below is Malwarebytes' Anti-Malware log and a HijackThis Log. I'm also having an audio conflict that blocking the audio drivers from installing and working correctly. Device manager says ENABLED but when you click on SOUND, SPEECH, and AUDIO DEVICES--> SOUNDS and AUDIO DEVICES--it says "NO AUDIO DEVICE ". I've been able to Uninstall/Reinstall through Device manager. But now it it flashed a BLUE Crash Screen and the computer reboots.

    Thank you for any help.
    Richard


    Malwarebytes' Anti-Malware 1.27
    Database version: 1131
    Windows 5.1.2600 Service Pack 3

    9/9/2008 5:15:17 AM
    mbam-log-2008-09-09 (05-15-16).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 158109
    Time elapsed: 1 hour(s), 30 minute(s), 7 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 4
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 1
    Files Infected: 5

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\experthelper.pornpro_bho (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\experthelper.pornpro_bho.1 (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\experthelper (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\fbrowsingadvisor_is1 (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Program Files\ExpertHelper (Trojan.BHO) -> Quarantined and deleted successfully.

    Files Infected:
    C:\Program Files\Mozilla Firefox\regxpcom.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\QooBox\Quarantine\C\Program Files\FBrowsingAdvisor\XPCOMEvents.dll.vir (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\System Volume Information\_restore{AA6C8498-140E-441D-9DDE-0826BE9E5F33}\RP62\A0013533.dll (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\ExpertHelper\pcre3.dll (Trojan.BHO) -> Quarantined and deleted successfully.
    C:\Program Files\ExpertHelper\uninstall.exe (Trojan.BHO) -> Quarantined and deleted successfully.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:18:12 AM, on 9/9/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
    C:\WINDOWS\system32\svchost.exe
    c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\EzButton\EzButton.EXE
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\palmOne\HOTSYNC.EXE
    C:\WINDOWS\SYSTEM32\DLA\TFSWCTRL.EXE
    C:\PROGRAM FILES\NETRATINGSNETMETER\NETMETER\NIELSENONLINE.EXE
    C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
    C:\PROGRAM FILES\TOSHIBA\TOSCDSPD\TOSCDSPD.EXE
    C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
    C:\PROGRAM FILES\COMMON FILES\DATAVIZ\DVZINCMSGR.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\Program Files\BitTorrent\bittorrent.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/av ... _homepage/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O2 - BHO: (no name) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
    O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
    O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe "
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\RunOnce: [NetMeterInstall] rundll32.exe "C:\PROGRAM FILES\NETRATINGSNETMETER\NETMETER\nmobsvr.dll ",InstallComponent
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI699F~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 7972325557
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe

    --
    End of file - 10758 bytes
     
  16. 2008/09/09
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
    2008/08/16
    Messages:
    38
    Likes Received:
    0
    Geri here's an update that I also posted on Malware Remolal.com's Forum>>>
    The Subject should have been "Problem with a New(NOT NED) HD and Fresh Install" at "MalWare Removal ". Sorry about not getting back to you sooner. I'm going through a Divorce, currently in Orlando, FL on a some what Vacation, mostly thinging about what to do about my future, learning about divorce, child support, bankruptcy, etc... And trying to fix my computer.

    So anyway, here's whats happening: Below is Malwarebytes' Anti-Malware log and a HijackThis Log. I'm also having an audio conflict that blocking the audio drivers from installing and working correctly. Device manager says ENABLED but when you click on SOUND, SPEECH, and AUDIO DEVICES--> SOUNDS and AUDIO DEVICES--it says "NO AUDIO DEVICE ". I've been able to Uninstall/Reinstall through Device manager. But now it it flashed a BLUE Crash Screen and the computer reboots.

    Thank you for any help.
    Richard


    Malwarebytes' Anti-Malware 1.27
    Database version: 1131
    Windows 5.1.2600 Service Pack 3

    9/9/2008 5:15:17 AM
    mbam-log-2008-09-09 (05-15-16).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 158109
    Time elapsed: 1 hour(s), 30 minute(s), 7 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 4
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 1
    Files Infected: 5

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\experthelper.pornpro_bho (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\experthelper.pornpro_bho.1 (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\experthelper (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\fbrowsingadvisor_is1 (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Program Files\ExpertHelper (Trojan.BHO) -> Quarantined and deleted successfully.

    Files Infected:
    C:\Program Files\Mozilla Firefox\regxpcom.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\QooBox\Quarantine\C\Program Files\FBrowsingAdvisor\XPCOMEvents.dll.vir (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\System Volume Information\_restore{AA6C8498-140E-441D-9DDE-0826BE9E5F33}\RP62\A0013533.dll (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\ExpertHelper\pcre3.dll (Trojan.BHO) -> Quarantined and deleted successfully.
    C:\Program Files\ExpertHelper\uninstall.exe (Trojan.BHO) -> Quarantined and deleted successfully.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:18:12 AM, on 9/9/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
    C:\WINDOWS\system32\svchost.exe
    c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\EzButton\EzButton.EXE
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\palmOne\HOTSYNC.EXE
    C:\WINDOWS\SYSTEM32\DLA\TFSWCTRL.EXE
    C:\PROGRAM FILES\NETRATINGSNETMETER\NETMETER\NIELSENONLINE.EXE
    C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
    C:\PROGRAM FILES\TOSHIBA\TOSCDSPD\TOSCDSPD.EXE
    C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
    C:\PROGRAM FILES\COMMON FILES\DATAVIZ\DVZINCMSGR.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\Program Files\BitTorrent\bittorrent.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/av ... _homepage/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O2 - BHO: (no name) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
    O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
    O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe "
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\RunOnce: [NetMeterInstall] rundll32.exe "C:\PROGRAM FILES\NETRATINGSNETMETER\NETMETER\nmobsvr.dll ",InstallComponent
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI699F~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 7972325557
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe

    --
    End of file - 10758 bytes
     
  17. 2008/09/09
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
    2008/08/16
    Messages:
    38
    Likes Received:
    0
    Update to New HD/Fresh install and having Issues!!

    Geri--Here's an update that I also posted on Malware Removal.com's Forum....

    The Subject should have been "Problem with a New HD and Fresh Install" at "MalWare Removal ". Sorry about not getting back to you sooner. I'm going through a Divorce, currently in Orlando, FL on a some what Vacation, mostly thinging about what to do about my future, learning about divorce, child support, bankruptcy, etc... And trying to fix my computer.

    So anyway, here's whats happening: Below is Malwarebytes' Anti-Malware log and a HijackThis Log. I'm also having an audio conflict that blocking the audio drivers from installing and working correctly. Device manager says ENABLED but when you click on SOUND, SPEECH, and AUDIO DEVICES--> SOUNDS and AUDIO DEVICES--it says "NO AUDIO DEVICE ". I've been able to Uninstall/Reinstall through Device manager. But now it it flashed a BLUE Crash Screen and the computer reboots.

    Thank you for any help.
    Richard


    Malwarebytes' Anti-Malware 1.27
    Database version: 1131
    Windows 5.1.2600 Service Pack 3

    9/9/2008 5:15:17 AM
    mbam-log-2008-09-09 (05-15-16).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 158109
    Time elapsed: 1 hour(s), 30 minute(s), 7 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 4
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 1
    Files Infected: 5

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\experthelper.pornpro_bho (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\experthelper.pornpro_bho.1 (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\experthelper (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\fbrowsingadvisor_is1 (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Program Files\ExpertHelper (Trojan.BHO) -> Quarantined and deleted successfully.

    Files Infected:
    C:\Program Files\Mozilla Firefox\regxpcom.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\QooBox\Quarantine\C\Program Files\FBrowsingAdvisor\XPCOMEvents.dll.vir (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\System Volume Information\_restore{AA6C8498-140E-441D-9DDE-0826BE9E5F33}\RP62\A0013533.dll (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\ExpertHelper\pcre3.dll (Trojan.BHO) -> Quarantined and deleted successfully.
    C:\Program Files\ExpertHelper\uninstall.exe (Trojan.BHO) -> Quarantined and deleted successfully.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:18:12 AM, on 9/9/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
    C:\WINDOWS\system32\svchost.exe
    c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\EzButton\EzButton.EXE
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\palmOne\HOTSYNC.EXE
    C:\WINDOWS\SYSTEM32\DLA\TFSWCTRL.EXE
    C:\PROGRAM FILES\NETRATINGSNETMETER\NETMETER\NIELSENONLINE.EXE
    C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
    C:\PROGRAM FILES\TOSHIBA\TOSCDSPD\TOSCDSPD.EXE
    C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
    C:\PROGRAM FILES\COMMON FILES\DATAVIZ\DVZINCMSGR.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\Program Files\BitTorrent\bittorrent.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/av ... _homepage/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O2 - BHO: (no name) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O3 - Toolbar: AT&&T Toolbar - {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - C:\PROGRA~1\ATTTOO~1\ATTTOO~1.DLL
    O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
    O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
    O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe "
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\RunOnce: [NetMeterInstall] rundll32.exe "C:\PROGRAM FILES\NETRATINGSNETMETER\NETMETER\nmobsvr.dll ",InstallComponent
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI699F~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 7972325557
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe

    --
    End of file - 10758 bytes
     
  18. 2008/09/09
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Hi
    OK we do not work logs on two different forums. This is counter productive and a waste of time.
    We do not know what the other malware helper is doing or has done.

    So please pick one forum to work on and ask that the other thread be closed.

    Your choice on which forum you want to go with. Let me know if you decide on malware Removal and I will close this one.

    Thanks
    Geri
    check
     
  19. 2008/09/09
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
    2008/08/16
    Messages:
    38
    Likes Received:
    0
    I'll be staying with you since you had helped me first. I thought it was the other site. After I posted it I realized it was the wrong site. Sorry. Also due you know whom I can correspond with to find the conflict with my audio issues? I finally got this error :Windows Cannot find
    'http:eek:ca.microsoft.com/resredir.aspx?sid=7822&Bucket=0xA_ALCXWDM%2bad02&State=1&ID=d62f0645-e469-466f-8933-53efd8de

    323d&LCID=1033&OS=5.1.2600.2.00010300.3.0'. Make sure you typed the name correctly, and then try again. To search

    for a file, click the Start button, and then click Search.
     
  20. 2008/09/09
    pctechwantab

    pctechwantab Inactive Thread Starter

    Joined:
    2008/08/16
    Messages:
    38
    Likes Received:
    0
    New HD/Fresh install and Having Issues!! Reply to Thread

    I'm staying here and with you. I thought the other site was this one when I searched through Firefox's History. Sorry. Another question to do you know where I can find a good support for my Audio Issues. I have tried to resolve with no success. I also got this error:
    Windows Cannot find
    'http:eek:ca.microsoft.com/resredir.aspx?sid=7822&Bucket=0xA_ALCXWDM%2bad02&State=1&ID=d62f0645-e469-466f-8933-53efd8de

    323d&LCID=1033&OS=5.1.2600.2.00010300.3.0'. Make sure you typed the name correctly, and then try again. To search

    for a file, click the Start button, and then click Search.
     
  21. 2008/09/09
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Hi
    OK Please go to Malware Removal and tell them you are getting help else where so no one will spend time on your log there.

    When did you receive that message? what were you doing at the time?

    Then please do this in the order given.

    Download ComboFix from Here to your Desktop.

    It's best to disable realtime protection applications as they sometimes interfere with the tool.
    Check this link for any applicable programs you may have.
    • Close all open programs and windows
    • Double click combofix.exe and follow the prompts.
    • Vista users right click Combofix.exe and select Run As Administrator.
    • When finished, it shall produce a log for you. Post the Combofix log
    Note: Do not mouseclick combofix's window while its running. That may cause it to stall

    Note - ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.

    Note - Combofix makes some changes when run to prevent autorun/autoplay of ALL CDs, floppies and USB devices, to assist with malware removal & increase security. If this is an issue or makes it difficult for you to use those devices, please ask how to reset it.


    • Download RSIT by random/random and save it to your desktop.
    • Double click RSIT.exe to start the tool and click Continue at the disclaimer.
    • When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
    • Please post the contents of both logs here in your next reply.

    Please post the Combofix log and the log.txt from RSIT.

    Thanks
    Geri
     

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