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Serious Error - What does all this mean then? [debug log]

Discussion in 'Windows XP' started by docdoom, 2008/08/06.

  1. 2008/08/06
    docdoom

    docdoom Inactive Thread Starter

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    Hi can anyone help with this, when I try to listen to music with winamp, or when I start up imgburn, my pc crashes but restarts. This seems to be random as it doesn't happen everytime I listen to music or open imgburn.

    BCCode : 1000008e BCP1 : C0000005 BCP2 : 806F0753 BCP3 : BACB7B0C
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

    I would say that the OSVer stands for operating system version, SP is the service pack, don't know what the rest is including the product.

    So can anyone help explain each part of the error to me, and also how do I go about fixing it?

    P.S When the pc has crashed, it restarts & loads up to the user log on icon, I click on my name to start windows, the start up programs start appearing in the tool bar on the right as they should. Then sometimes the pc will crash again at this point before everything has finished in startup.

    I have ran sfc /scannow it was fine.
    Registry Booster 2 found 174 errors fixed them all.
    Also have selected C:\properties\tools\errorchecking for bad sectors & file system errors. no problems here.
    I dedust inside my pc tower regularly.

    Thanks in advance, doom
     
  2. 2008/08/06
    PeteC

    PeteC SuperGeek Staff

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    Follow these instructions ....

    Control Panel > System > Advanced tab > Startup and recovery > Settings ....

    Uncheck 'Automatically restart' under System failure ....

    Under Write debugging information select Kernel memory dump and OK out

    Your computer will no longer restart automatically - instead you will see the BSOD and the memory will be dumped to file.

    Read this, debug the memory dump and post the debugged data log here.
     

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  4. 2008/08/07
    docdoom

    docdoom Inactive Thread Starter

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    Thanks for the quick reply and info, I have downloaded the debugwiz and thw debugging tools (I have a 32bit system). I have set the pc not to restart automatically, as well as setting it to write the debugging info.

    I will post the debugged data here, after the next crash.

    thanks doom
     
  5. 2008/08/07
    docdoom

    docdoom Inactive Thread Starter

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    hello again, The pc crashed again, and it's dumped, when it finished the stop message was:
    0x0000008e (0xc0000005,0x806F0753,0xB81c2B0c,0x00000000) On a blue screen. I was able to locate a minidump file in C:\WINDOWS\Minidump\

    When I tried to use the debugwiz.exe the program doesn't find where the debugging tools for windows is.
    This message is in the location box; debugging key not found- please install the tools (button above)
    I have installed the latest version of the debugging tools, if I check the box for advanced, I can browse to the location of the installed debugging tools x86 but once in that folder I don't know where to go for the correct path.

    Please can you help the post that has the debugwiz.exe attachment is over 30 days old, so I can't post there for help with this location of the debugging key.

    cheers doom
     
  6. 2008/08/07
    PeteC

    PeteC SuperGeek Staff

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    When you run debugwiz.exe you should see the screen shown in the screenshot. Browse to your dump file and select it - then click on generate log.

    If that is not happening for you uninstall the debugging tools and start over.

    Have you recently installed any new hardware or updated drivers? The debug log may give a clue as to the cause of the BSOD so we need to see it.
     

    Attached Files:

  7. 2008/08/08
    docdoom

    docdoom Inactive Thread Starter

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    This problem has been happening for a couple of months, I had the problem even before installing: imgburn, I keep winamp update although, have'nt downloaded the newest one yet. I think that the problem may lie with BIOS needing an update. The BSOD screen also mentioned BIOS may require an update. How do I check this?

    Here is this debuglog:

    Opened log file 'c:\debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini080708-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
    Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
    Product: WinNt
    Built by: 2600.xpsp.080413-2111
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055b1c0
    Debug session time: Thu Aug 7 19:18:57.275 2008 (GMT+1)
    System Uptime: 1 days 4:33:54.817
    Loading Kernel Symbols
    .....................................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ............................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000008E, {c0000005, 806f0753, b81c2b0c, 0}

    Probably caused by : ntoskrnl.exe ( nt!FsRtlLookupPerStreamContextInternal+14 )

    Followup: MachineOwner
    ---------

    kd> !analyze -v;r;kv;lmtn;.logclose;q
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 806f0753, The address that the exception occurred at
    Arg3: b81c2b0c, Trap Frame
    Arg4: 00000000

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx ". The memory could not be "%s ".

    FAULTING_IP:
    hal!ExAcquireFastMutex+f
    806f0753 ff09 dec dword ptr [ecx]

    TRAP_FRAME: b81c2b0c -- (.trap 0xffffffffb81c2b0c)
    .trap 0xffffffffb81c2b0c
    Unable to read trap frame at b81c2b0c
    .trap

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x8E

    LAST_CONTROL_TRANSFER: from 804f4786 to 806f0753

    STACK_TEXT:
    b81c2b7c 804f4786 829cdaa8 00000000 b81c2c44 hal!ExAcquireFastMutex+0xf
    b81c2b90 f855af56 f8e06c30 8220bab0 00000000 nt!FsRtlLookupPerStreamContextInternal+0x14
    b81c2bf4 f856bd21 8220bab0 829cdaa8 00000000 fltmgr!FltpGetStreamListCtrl+0x5a
    b81c2c10 f8557b19 8220bab0 829cdaa8 82395a40 fltmgr!FltpCleanupStreamListCtrlForFileObjectClose+0x17
    b81c2c2c f8558059 b81c2c44 829cdaa8 82f80b28 fltmgr!FltpPassThrough+0x93
    b81c2c5c 804e37f7 82395a40 f8dffc88 f8dffc88 fltmgr!FltpDispatch+0x10d
    b81c2c6c 8056bf74 829cda90 00000000 00000000 nt!IopfCallDriver+0x31
    b81c2ca4 80564777 009cdaa8 829cda90 00000000 nt!IopDeleteFile+0x132
    b81c2cc0 804e36d5 829cdaa8 00000000 0000019c nt!ObpRemoveObjectRoutine+0xe0
    b81c2ce4 80567847 81ea5020 e13e05d0 82273020 nt!ObfDereferenceObject+0x5f
    b81c2cfc 805678b0 e13e05d0 829cdaa8 0000019c nt!ObpCloseHandleTableEntry+0x155
    b81c2d44 805678fa 0000019c 00000001 00000000 nt!ObpCloseHandle+0x87
    b81c2d58 804de7ec 0000019c 024cfd40 7c90e4f4 nt!NtClose+0x1d
    b81c2d58 7c90e4f4 0000019c 024cfd40 7c90e4f4 nt!KiFastCallEntry+0xf8
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    024cfd40 00000000 00000000 00000000 00000000 0x7c90e4f4


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!FsRtlLookupPerStreamContextInternal+14
    804f4786 8b5510 mov edx,dword ptr [ebp+10h]

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!FsRtlLookupPerStreamContextInternal+14

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntoskrnl.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 48025eab

    FAILURE_BUCKET_ID: 0x8E_nt!FsRtlLookupPerStreamContextInternal+14

    BUCKET_ID: 0x8E_nt!FsRtlLookupPerStreamContextInternal+14

    Followup: MachineOwner
    ---------

    eax=00000000 ebx=b81c2c44 ecx=00000001 edx=8220bab0 esi=f8e06c30 edi=829cdaa8
    eip=806f0753 esp=b81c2b80 ebp=b81c2b90 iopl=0 nv up ei pl nz ac po cy
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010213
    hal!ExAcquireFastMutex+0xf:
    806f0753 ff09 dec dword ptr [ecx] ds:0023:00000001=00000000
    ChildEBP RetAddr Args to Child
    b81c2b7c 804f4786 829cdaa8 00000000 b81c2c44 hal!ExAcquireFastMutex+0xf (FPO: [0,0,0])
    b81c2b90 f855af56 f8e06c30 8220bab0 00000000 nt!FsRtlLookupPerStreamContextInternal+0x14 (FPO: [Non-Fpo])
    b81c2bf4 f856bd21 8220bab0 829cdaa8 00000000 fltmgr!FltpGetStreamListCtrl+0x5a (FPO: [Non-Fpo])
    b81c2c10 f8557b19 8220bab0 829cdaa8 82395a40 fltmgr!FltpCleanupStreamListCtrlForFileObjectClose+0x17 (FPO: [Non-Fpo])
    b81c2c2c f8558059 b81c2c44 829cdaa8 82f80b28 fltmgr!FltpPassThrough+0x93 (FPO: [Non-Fpo])
    b81c2c5c 804e37f7 82395a40 f8dffc88 f8dffc88 fltmgr!FltpDispatch+0x10d (FPO: [Non-Fpo])
    b81c2c6c 8056bf74 829cda90 00000000 00000000 nt!IopfCallDriver+0x31 (FPO: [0,0,0])
    b81c2ca4 80564777 009cdaa8 829cda90 00000000 nt!IopDeleteFile+0x132 (FPO: [Non-Fpo])
    b81c2cc0 804e36d5 829cdaa8 00000000 0000019c nt!ObpRemoveObjectRoutine+0xe0 (FPO: [Non-Fpo])
    b81c2ce4 80567847 81ea5020 e13e05d0 82273020 nt!ObfDereferenceObject+0x5f (FPO: [Non-Fpo])
    b81c2cfc 805678b0 e13e05d0 829cdaa8 0000019c nt!ObpCloseHandleTableEntry+0x155 (FPO: [Non-Fpo])
    b81c2d44 805678fa 0000019c 00000001 00000000 nt!ObpCloseHandle+0x87 (FPO: [Non-Fpo])
    b81c2d58 804de7ec 0000019c 024cfd40 7c90e4f4 nt!NtClose+0x1d (FPO: [Non-Fpo])
    b81c2d58 7c90e4f4 0000019c 024cfd40 7c90e4f4 nt!KiFastCallEntry+0xf8 (FPO: [0,0] TrapFrame @ b81c2d64)
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    024cfd40 00000000 00000000 00000000 00000000 0x7c90e4f4
    start end module name
    804d7000 806ed680 nt ntoskrnl.exe Sun Apr 13 20:27:39 2008 (48025EAB)
    806ee000 8070e300 hal halaacpi.dll Sun Apr 13 19:31:27 2008 (4802517F)
    b765b000 b7685180 kmixer kmixer.sys Sun Apr 13 19:45:07 2008 (480254B3)
    b78e4000 b78fb900 dump_atapi dump_atapi.sys Sun Apr 13 19:40:29 2008 (4802539D)
    b7cc6000 b7d06a80 HTTP HTTP.sys Sun Apr 13 19:53:48 2008 (480256BC)
    b812e000 b8142480 wdmaud wdmaud.sys Sun Apr 13 20:17:18 2008 (48025C3E)
    b8233000 b8241d80 sysaudio sysaudio.sys Sun Apr 13 20:15:55 2008 (48025BEB)
    b848b000 b84dcc00 srv srv.sys Sun Apr 13 20:15:08 2008 (48025BBC)
    b8505000 b857c3a0 HSF_V124 HSF_V124.sys Tue May 29 17:05:40 2001 (3B13C8D4)
    b85a5000 b85d5c00 HSF_FAXX HSF_FAXX.sys Tue May 29 17:09:54 2001 (3B13C9D2)
    b85fe000 b865d800 HSF_K56K HSF_K56K.sys Tue May 29 17:11:09 2001 (3B13CA1D)
    b865e000 b867a440 HSF_FSKS HSF_FSKS.sys Tue May 29 17:10:42 2001 (3B13CA02)
    b867b000 b86c1c40 HSF_FALL HSF_FALL.sys Tue May 29 17:08:30 2001 (3B13C97E)
    b86c2000 b86d3000 avgtdix avgtdix.sys unavailable (00000000)
    b879b000 b87c7180 mrxdav mrxdav.sys Sun Apr 13 19:32:42 2008 (480251CA)
    b88a4000 b88a66c0 mdmxsdk mdmxsdk.sys Wed Apr 09 21:48:53 2003 (3E948735)
    b8ac8000 b8acb900 ndisuio ndisuio.sys Sun Apr 13 19:55:57 2008 (4802573D)
    b8ba0000 b8bac620 HSF_TONE HSF_TONE.sys Tue May 29 17:08:53 2001 (3B13C995)
    bace0000 bace2900 Dxapi Dxapi.sys Fri Aug 17 21:53:19 2001 (3B7D843F)
    bad0c000 bad0ef80 mouhid mouhid.sys Fri Aug 17 21:47:57 2001 (3B7D82FD)
    bad14000 bad17b00 usbscan usbscan.sys Sun Apr 13 19:45:34 2008 (480254CE)
    bad2c000 bad2e880 hidusb hidusb.sys Sun Apr 13 19:45:27 2008 (480254C7)
    bad30000 bad46000 avgldx86 avgldx86.sys unavailable (00000000)
    bad46000 badb5780 mrxsmb mrxsmb.sys Sun Apr 13 20:16:58 2008 (48025C2A)
    badb6000 bade0e80 rdbss rdbss.sys Sun Apr 13 20:28:38 2008 (48025EE6)
    bae09000 bae2ad00 afd afd.sys Fri Jun 20 12:40:07 2008 (485B9717)
    baecb000 baef0500 ipnat ipnat.sys Sun Apr 13 19:57:10 2008 (48025786)
    baef1000 baf18c00 netbt netbt.sys Sun Apr 13 20:20:59 2008 (48025D1B)
    baf19000 baf71480 tcpip tcpip.sys Fri Jun 20 12:51:09 2008 (485B99AD)
    baf72000 baf84600 ipsec ipsec.sys Sun Apr 13 20:19:42 2008 (48025CCE)
    baf85000 bafb8000 vobiw vobiw.SYS Thu Apr 10 11:12:42 2003 (3E95439A)
    bf800000 bf9c2980 win32k win32k.sys Sun Apr 13 20:29:46 2008 (48025F2A)
    bf9c3000 bf9d4600 dxg dxg.sys Sun Apr 13 19:38:27 2008 (48025323)
    bf9d5000 bfa17000 ati2dvag ati2dvag.dll Wed Feb 22 03:46:46 2006 (43FBDEA6)
    bfa17000 bfa56000 ati2cqag ati2cqag.dll Wed Feb 22 03:04:48 2006 (43FBD4D0)
    bfa56000 bfa8c000 atikvmag atikvmag.dll Wed Feb 22 03:11:01 2006 (43FBD645)
    bfa8c000 bfd0fb80 ati3duag ati3duag.dll Wed Feb 22 03:30:43 2006 (43FBDAE3)
    bfd10000 bfde2140 ativvaxx ativvaxx.dll Wed Feb 22 03:24:28 2006 (43FBD96C)
    bffa0000 bffe5c00 ATMFD ATMFD.DLL Mon Apr 14 01:09:55 2008 (4802A0D3)
    f7d08000 f7d256c0 Uim_IM Uim_IM.sys Mon Nov 05 22:57:35 2007 (472F9FDF)
    f7d4e000 f7dabf00 update update.sys Sun Apr 13 19:39:46 2008 (48025372)
    f7dac000 f7dbce00 psched psched.sys Sun Apr 13 19:56:36 2008 (48025764)
    f7e5d000 f7e73580 ndiswan ndiswan.sys Sun Apr 13 20:20:41 2008 (48025D09)
    f7e74000 f7e87900 parport parport.sys Sun Apr 13 19:40:09 2008 (48025389)
    f7e88000 f7eead00 ALCXSENS ALCXSENS.SYS Fri Aug 08 14:27:06 2003 (3F33A52A)
    f7eeb000 f7f0ea80 portcls portcls.sys Sun Apr 13 20:19:40 2008 (48025CCC)
    f7f0f000 f7f7dc80 ALCXWDM ALCXWDM.SYS Thu Aug 21 09:31:50 2003 (3F448376)
    f7f7e000 f7fa1200 USBPORT USBPORT.SYS Sun Apr 13 19:45:34 2008 (480254CE)
    f7fa2000 f7fb2200 Udfs Udfs.SYS Sun Apr 13 19:32:35 2008 (480251C3)
    f7fb3000 f7fd6180 Fastfat Fastfat.SYS Sun Apr 13 20:14:28 2008 (48025B94)
    f7fd7000 f7feb000 Cdrdrv Cdrdrv.sys Fri Dec 13 16:33:51 2002 (3DFA0BEF)
    f7feb000 f8085200 HSF_CNXT HSF_CNXT.sys Wed May 21 14:32:29 2003 (3ECB7FED)
    f8086000 f8189880 HSF_DP HSF_DP.sys Wed May 21 14:31:11 2003 (3ECB7F9F)
    f818a000 f81ac700 ks ks.sys Sun Apr 13 20:16:34 2008 (48025C12)
    f81ad000 f81dcf00 HSFHWBS2 HSFHWBS2.sys Wed May 21 14:33:27 2003 (3ECB8027)
    f81dd000 f81f0f00 VIDEOPRT VIDEOPRT.SYS Sun Apr 13 19:44:39 2008 (48025497)
    f81f1000 f836f000 ati2mtag ati2mtag.sys Wed Feb 22 03:46:24 2006 (43FBDE90)
    f836f000 f8371280 rasacd rasacd.sys Fri Aug 17 21:55:39 2001 (3B7D84CB)
    f838b000 f838ef00 MODEMCSA MODEMCSA.sys Fri Aug 17 21:57:37 2001 (3B7D8541)
    f83b3000 f83b6c80 mssmbios mssmbios.sys Sun Apr 13 19:36:45 2008 (480252BD)
    f83df000 f83f8b80 Mup Mup.sys Sun Apr 13 20:17:05 2008 (48025C31)
    f83f9000 f84115c0 snapman snapman.sys Thu Mar 30 13:03:12 2006 (442BC900)
    f8412000 f8470ba0 timntr timntr.sys Thu Apr 13 14:17:06 2006 (443E4F52)
    f8471000 f849d980 NDIS NDIS.sys Sun Apr 13 20:20:35 2008 (48025D03)
    f849e000 f852a600 Ntfs Ntfs.sys Sun Apr 13 20:15:49 2008 (48025BE5)
    f852b000 f8541880 KSecDD KSecDD.sys Sun Apr 13 19:31:40 2008 (4802518C)
    f8542000 f8553f00 sr sr.sys Sun Apr 13 19:36:50 2008 (480252C2)
    f8554000 f8573b00 fltmgr fltmgr.sys Sun Apr 13 19:32:58 2008 (480251DA)
    f8574000 f858b880 SCSIPORT SCSIPORT.SYS Sun Apr 13 19:40:29 2008 (4802539D)
    f858c000 f859ee00 viasraid viasraid.sys Thu Oct 30 09:38:31 2003 (3FA0DC17)
    f859f000 f85b6900 atapi atapi.sys Sun Apr 13 19:40:29 2008 (4802539D)
    f85b7000 f85d5880 ftdisk ftdisk.sys Fri Aug 17 21:52:41 2001 (3B7D8419)
    f85d6000 f85e6a80 pci pci.sys Sun Apr 13 19:36:43 2008 (480252BB)
    f85e7000 f8614d80 ACPI ACPI.sys Sun Apr 13 19:36:33 2008 (480252B1)
    f8636000 f863f180 isapnp isapnp.sys Sun Apr 13 19:36:40 2008 (480252B8)
    f8646000 f8655100 ohci1394 ohci1394.sys Sun Apr 13 19:46:18 2008 (480254FA)
    f8656000 f8663080 1394BUS 1394BUS.SYS Sun Apr 13 19:46:18 2008 (480254FA)
    f8666000 f8670580 MountMgr MountMgr.sys Sun Apr 13 19:39:45 2008 (48025371)
    f8676000 f8682c80 VolSnap VolSnap.sys Sun Apr 13 19:41:00 2008 (480253BC)
    f8686000 f868ee00 disk disk.sys Sun Apr 13 19:40:46 2008 (480253AE)
    f8696000 f86a2180 CLASSPNP CLASSPNP.SYS Sun Apr 13 20:16:21 2008 (48025C05)
    f86a6000 f86aeb80 PxHelp20 PxHelp20.sys Fri Feb 02 21:23:57 2007 (45C3ABED)
    f86d6000 f86df380 amdk7 amdk7.sys Sun Apr 13 19:31:32 2008 (48025184)
    f86e6000 f86f5180 nic1394 nic1394.sys Sun Apr 13 19:51:22 2008 (4802562A)
    f86f6000 f8700480 imapi imapi.sys Sun Apr 13 19:40:57 2008 (480253B9)
    f8706000 f8715600 cdrom cdrom.sys Sun Apr 13 19:40:45 2008 (480253AD)
    f8716000 f8724100 redbook redbook.sys Sun Apr 13 19:40:27 2008 (4802539B)
    f8726000 f8735900 Cdfs Cdfs.SYS Sun Apr 13 20:14:21 2008 (48025B8D)
    f8736000 f8744b00 drmk drmk.sys Sun Apr 13 19:45:12 2008 (480254B8)
    f8746000 f8755c00 serial serial.sys Sun Apr 13 20:15:44 2008 (48025BE0)
    f8756000 f8762d00 i8042prt i8042prt.sys Sun Apr 13 20:17:59 2008 (48025C67)
    f8766000 f8772880 rasl2tp rasl2tp.sys Sun Apr 13 20:19:43 2008 (48025CCF)
    f8776000 f8780200 raspppoe raspppoe.sys Sun Apr 13 19:57:31 2008 (4802579B)
    f8786000 f8791d00 raspptp raspptp.sys Sun Apr 13 20:19:47 2008 (48025CD3)
    f8796000 f879e900 msgpc msgpc.sys Sun Apr 13 19:56:32 2008 (48025760)
    f87a6000 f87aff00 termdd termdd.sys Sun Apr 13 19:38:36 2008 (4802532C)
    f87b6000 f87bfe80 NDProxy NDProxy.SYS Sun Apr 13 19:57:28 2008 (48025798)
    f87f6000 f8804880 usbhub usbhub.sys Sun Apr 13 19:45:36 2008 (480254D0)
    f8816000 f881e700 wanarp wanarp.sys Sun Apr 13 19:57:20 2008 (48025790)
    f8826000 f8834d80 arp1394 arp1394.sys Sun Apr 13 19:51:22 2008 (4802562A)
    f8836000 f883e780 netbios netbios.sys Sun Apr 13 19:56:01 2008 (48025741)
    f8866000 f8870b00 SCDEmu SCDEmu.SYS Fri Mar 14 06:04:29 2008 (47DA156D)
    f8876000 f8880e00 Fips Fips.SYS Sun Apr 13 19:33:27 2008 (480251F7)
    f88a6000 f88af000 HIDCLASS HIDCLASS.SYS Sun Apr 13 19:45:25 2008 (480254C5)
    f88b6000 f88bc180 PCIIDEX PCIIDEX.SYS Sun Apr 13 19:40:29 2008 (4802539D)
    f88be000 f88c2d00 PartMgr PartMgr.sys Sun Apr 13 19:40:48 2008 (480253B0)
    f88c6000 f88ca300 hotcore3 hotcore3.sys Mon Nov 05 22:55:05 2007 (472F9F49)
    f88ce000 f88d4900 viaagp1 viaagp1.sys Fri Dec 27 04:14:21 2002 (3E0BD39D)
    f8906000 f890aec0 avgmfx86 avgmfx86.sys Thu Jun 26 16:19:13 2008 (4863B371)
    f890e000 f8915580 Modem Modem.SYS Sun Apr 13 20:00:18 2008 (48025842)
    f891e000 f8926000 ASAPIW2K ASAPIW2K.sys Wed Apr 17 19:27:01 2002 (3CBDBE75)
    f893e000 f8943080 usbuhci usbuhci.sys Sun Apr 13 19:45:34 2008 (480254CE)
    f8946000 f894d600 usbehci usbehci.sys Sun Apr 13 19:45:34 2008 (480254CE)
    f8956000 f895c700 USBSTOR USBSTOR.SYS Sun Apr 13 19:45:37 2008 (480254D1)
    f895e000 f8964a00 fetnd5 fetnd5.sys Fri Jul 20 12:40:24 2001 (3B5818A8)
    f896e000 f8975000 fdc fdc.sys unavailable (00000000)
    f897e000 f8984000 kbdclass kbdclass.sys Sun Apr 13 19:39:46 2008 (48025372)
    f8986000 f898c180 HIDPARSE HIDPARSE.SYS Sun Apr 13 19:45:22 2008 (480254C2)
    f899e000 f89a2a80 TDI TDI.SYS Sun Apr 13 20:00:04 2008 (48025834)
    f89ae000 f89b2580 ptilink ptilink.sys Fri Aug 17 21:49:53 2001 (3B7D8371)
    f89be000 f89c2080 raspti raspti.sys Fri Aug 17 21:55:32 2001 (3B7D84C4)
    f89c6000 f89cba00 mouclass mouclass.sys Sun Apr 13 19:39:47 2008 (48025373)
    f89ce000 f89d4500 usbprint usbprint.sys Sun Apr 13 19:47:37 2008 (48025549)
    f89de000 f89e4200 UimBus UimBus.sys Mon Nov 05 22:57:29 2007 (472F9FD9)
    f89ee000 f89f3000 flpydisk flpydisk.sys Sun Apr 13 19:40:24 2008 (48025398)
    f89f6000 f89fa500 watchdog watchdog.sys Sun Apr 13 19:44:59 2008 (480254AB)
    f8a06000 f8a0e000 vobcom vobcom.SYS Thu Oct 04 10:53:14 2001 (3BBC318A)
    f8a0e000 f8a13200 vga vga.sys Sun Apr 13 19:44:40 2008 (48025498)
    f8a16000 f8a1de20 tifsfilt tifsfilt.sys Thu Apr 13 14:19:47 2006 (443E4FF3)
    f8a1e000 f8a22a80 Msfs Msfs.SYS Sun Apr 13 19:32:38 2008 (480251C6)
    f8a26000 f8a2d780 strmdisp strmdisp.sys Wed May 21 14:35:55 2003 (3ECB80BB)
    f8a2e000 f8a35880 Npfs Npfs.SYS Sun Apr 13 19:32:38 2008 (480251C6)
    f8a46000 f8a49000 BOOTVID BOOTVID.dll Fri Aug 17 21:49:09 2001 (3B7D8345)
    f8b1e000 f8b21d80 serenum serenum.sys Sun Apr 13 19:40:12 2008 (4802538C)
    f8b2a000 f8b2c780 ndistapi ndistapi.sys Sun Apr 13 19:57:27 2008 (48025797)
    f8b36000 f8b37b80 kdcom kdcom.dll Fri Aug 17 21:49:10 2001 (3B7D8346)
    f8b38000 f8b39100 WMILIB WMILIB.SYS Fri Aug 17 22:07:23 2001 (3B7D878B)
    f8b3a000 f8b3b500 viaide viaide.sys Sun Apr 13 19:40:30 2008 (4802539E)
    f8b44000 f8b45100 swenum swenum.sys Sun Apr 13 19:39:52 2008 (48025378)
    f8b46000 f8b47600 UimFIO UimFIO.SYS Mon Nov 05 22:57:29 2007 (472F9FD9)
    f8b4c000 f8b4d280 USBD USBD.SYS Fri Aug 17 22:02:58 2001 (3B7D8682)
    f8b50000 f8b52000 Fs_Rec Fs_Rec.SYS unavailable (00000000)
    f8b54000 f8b55080 Beep Beep.SYS Fri Aug 17 21:47:33 2001 (3B7D82E5)
    f8b58000 f8b59080 mnmdd mnmdd.SYS Fri Aug 17 21:57:28 2001 (3B7D8538)
    f8b5c000 f8b5d080 RDPCDD RDPCDD.sys Fri Aug 17 21:46:56 2001 (3B7D82C0)
    f8b6a000 f8b6b100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 22:07:23 2001 (3B7D878B)
    f8bd4000 f8bd6000 ParVdm ParVdm.SYS unavailable (00000000)
    f8ca2000 f8ca2d00 dxgthk dxgthk.sys Fri Aug 17 21:53:12 2001 (3B7D8438)
    f8ccc000 f8cccc00 audstub audstub.sys Fri Aug 17 21:59:40 2001 (3B7D85BC)
    f8cff000 f8d00000 Null Null.SYS unavailable (00000000)

    Unloaded modules:
    b765b000 b7686000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b765b000 b7686000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b765b000 b7686000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b765b000 b7686000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b774e000 b7779000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b78b9000 b78e4000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b78e4000 b78fc000 dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    bac78000 bac90000 dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b78d1000 b78fc000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b78d1000 b78fc000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b78d1000 b78fc000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b78d1000 b78fc000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b78d1000 b78fc000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b79f3000 b7a1e000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b79f3000 b7a1e000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b79f3000 b7a1e000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b79f3000 b7a1e000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b79f3000 b7a1e000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b79f3000 b7a1e000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b80b8000 b80e3000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f8ccf000 f8cd0000 drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b8830000 b883d000 DMusic.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b86f3000 b8701000 swmidi.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b810b000 b812e000 aec.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f8b64000 f8b66000 splitter.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f8846000 f884f000 processr.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f89fe000 f8a03000 Cdaudio.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f8377000 f837a000 Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    Closing open log file c:\debuglog.txt
     
  8. 2008/08/17
    docdoom

    docdoom Inactive Thread Starter

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    Hi Pete, in reply to your question 'have I installed any new hardware or drivers?' No I haven't. May it possible that a microsoft update is the problem?
    Here is OS etc I am running
    System: Xp Home Ed
    version 2002
    Service Pack 3

    Processor: AMD (Athlon) XP 3000+
    2.17 Ghz

    Memory: 512 MB RAM

    BIOS type: Phoenix - AwardBIOS v6.00PG

    BIOS ID: 03/08/2004-KM400-8235-6A6LYM4BC-00

    Chipset: VIA 82C3205 rev 0

    As you can see the BIOS is indeed old, I got the BIOS info from Driver Agent this program also told me I had 8 device drivers that need to be updated. It says that for a fee of $29.95 I will get a subscription to DriverAgent.com. and the available BIOS and driver updates.


    Other Devices:
    SAPPHIRE RADEON 9200 ATLANTIS
    VIA Bus Master IDE Controller
    Lexmark 1200 Series
    CNXT V9x PCI Modem
    VIA Compatable Fast Ethernet Adapter
    VIA Serial ATA RAID Controller
    Realtek AC'97 Audio for VIA (R) Audio Controller
    VIA Standard CPU to PCI Bridge
    VIA CPU to AGP2.0/AGP3.0 Controller
    VIA Rev 5 or later USB Universal Host Controller

    Surely I can update the BIOS etc without having to subscribe.
     
  9. 2008/08/17
    PeteC

    PeteC SuperGeek Staff

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    Yes - the BIOS and motherboard drivers are generally available on the manufacturer's website.

    Post the make and model no. of the motherboard and I will find the link for you. If you don't have this detail you should find it using Everest - Motherboard > Motherboard name.
     
  10. 2008/08/25
    docdoom

    docdoom Inactive Thread Starter

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    Here is the Motherboard info:
    Micro-Star International

    Motherboard Name MSI KM4AM-L (MS-6734 v2)

    Motherboard ID 03/08/2004-KM400-8235-6A6LYM4BC-00

    thanks docdoom
     
    Last edited: 2008/08/25
  11. 2008/08/29
    PeteC

    PeteC SuperGeek Staff

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  12. 2008/08/30
    docdoom

    docdoom Inactive Thread Starter

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    Thank for the link, I have managed to update the BIOS, but pc is still crashing. The MSI download site has a online live update tool. I used this to do the BIOS also downloaded the PC alert 4 tool (monitors the temp, volatge & Fan) After I restarted the pc, and went to continue with the available updates eg: VGA, VIA etc. The live update hits a run time error half way through checking the pc.:confused:
    This may or may not be linked to the orignal problem.
    I will try the other update tool the MSI site has on offer, will post results a.s.a.p
     
  13. 2008/08/31
    docdoom

    docdoom Inactive Thread Starter

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    Hello again, Right this is where I'm with this problem of the live update error (not the original problem, but could be part of it).

    The message appears in a box 'Titled Microsoft Visual C++ Run time Liabrary'
    Runtime Error:
    Program C:\Program\MSI\Live Updates3\LMonitor.exe

    I have tried both of the downloadable programs for MSI, both come up with this error half way through scanning for available updates.
     
  14. 2008/08/31
    PeteC

    PeteC SuperGeek Staff

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  15. 2008/09/02
    docdoom

    docdoom Inactive Thread Starter

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    Thanks for all the help. :)
    I have updated all the drivers that required it using the MSI live update tool. I haven't had any crashes when trying to open Winamp or Imgburn so far.

    Yeah I know thats asking for trouble! :rolleyes:

    The MSI live monitor tool still crashes with the runtime error I mentioned earlier. It always seems to be when it is scanning for VGA BIOS drivers. So something is wrong somewhere.
    Did the dump file offer any answers?

    thanks docdoom
     
  16. 2008/09/02
    PeteC

    PeteC SuperGeek Staff

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    I hope you are still crash free :)

    I would not be over concerned with the MSI Live Monitor crashing - more likely a fault in their software.
    I see that I did not post the usual rider on dump logs ....
    Often the cause is pinpointed - in your log ......
    indicates that the Windows kernel crashed due to ....
    - probably a software conflict as outlined in the log itself in generic terms.

    That's as far as I can go with these logs :)
     
  17. 2008/09/05
    docdoom

    docdoom Inactive Thread Starter

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    Hello again, unfortunately I have had 4 crashes, 1st happen last night on opening Imgburn. Then today when I came in from college, I powered up the pc & it crashed twice after I opened my account and windows was starting up.
    I will check and see if I can find any programs that Imgburn & winamp(because this is the other program that it happens with) conflict with then post my findings here.

    cheers
     
  18. 2008/09/18
    docdoom

    docdoom Inactive Thread Starter

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    Hello I didn't have any programs installed that conflict with Winamp or IMGburn, ended up doing a complete reboot. :mad:

    Thanks for all the info and help.
     

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