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Remote Desktop (Vista to XP Pro)

Discussion in 'Networking (Hardware & Software)' started by masterxchief, 2008/07/27.

  1. 2008/07/27
    masterxchief

    masterxchief Inactive Thread Starter

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    Hi I read many of the other threads about remote desktop and looked all over Google, but I cannot resolve my issue.

    One computer is running XP Pro and the other is running Vista Business. The issue is connecting from my Vista laptop to my XP Pro desktop. It used to work fine before, but now it is not connecting. I can still connect from XP Pro to Vista but cannot connect the other way. I do not get any error or anything. I type in the full computer name just as I always did, type in the administrative user name, and click connect. Sometimes a window will pop up prompting me for the password for the XP account and I type it in. Then the mouse changes to the spinning loading thing Vista has and after about 10-15 seconds the connect button goes from being grayed out to being clickable and nothing at all happens.

    I am connected through a D-Link Dir-625. XP computer has no firewall enabled and I uninstalled my antivirus. The Vista laptop has the windows firewall on, but Remote desktop is enabled and it always worked even when this was on. File sharing works fine and both computers are in the same workgroup. Any ideas as to what is wrong?
     
  2. 2008/07/27
    mflynn

    mflynn Inactive

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    Go to the XP and cmd prompt.

    type

    ipconfig

    get LAN IP of XP likely 192.168.??.?? or similar.

    Go to Vista

    CMD prompt
    type

    ping (the computer name of the XP)

    then

    ping (the IP you found)

    If it pings the number but not the name you have DNS issues.

    Use the IP instead of name in RDP.

    If this works as previously stated above, you have DNS issues.

    If this does not work. Go to control panel Users and uncheck UAC User access control, reboot retry!

    Mike
     

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  4. 2008/07/27
    masterxchief

    masterxchief Inactive Thread Starter

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    I pinged the XP computer via ip address and also computer name and it went through both times. It was like 1 ms faster pinging the computer name rather than the ip address.
     
  5. 2008/07/27
    mflynn

    mflynn Inactive

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    But what is the result using the IP instead of Comptername in Remote Desktop?

    And what happens when you turn of UAC?

    Also do this.

    Rt click the RDP Icon on the Vista then click Edit then Advanced.

    Under Server Verification pull down and choose "Connect and don't warm me!

    Click back to the General Tab and save.

    Try now!


    Mike
     
  6. 2008/07/28
    masterxchief

    masterxchief Inactive Thread Starter

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    This is what it said when I pinged the computer name and ip.

    UAC is disabled. And I have also tried the don't warn me setting. Any other ideas?
     
  7. 2008/07/28
    Arie

    Arie Administrator Administrator Staff

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    Do you get an error message when you run telnet <IP address> 3389 from a command prompt?

    The <IP address> should be the address of the computer you try to connect to, and you should run the command on the computer where you are trying to initiate the RD connection from.
     
    Arie,
    #6
  8. 2008/07/28
    masterxchief

    masterxchief Inactive Thread Starter

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    It says telnet is not a recognized command.
     
  9. 2008/07/28
    Arie

    Arie Administrator Administrator Staff

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    Should be located in \Windows\System32
     
    Arie,
    #8
  10. 2008/07/28
    masterxchief

    masterxchief Inactive Thread Starter

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    I don't see it in there. I'm running Vista Business.

    Edit: Nevermind you have to install the feature. I put in the command and it just shows a blank black command prompt.
     
    Last edited: 2008/07/28
  11. 2008/07/29
    Arie

    Arie Administrator Administrator Staff

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    Sorry, forgot that it has to be installed separately.

    Showing the 'blank' black command prompt means that it is 'connecting', so there's no network problem.
     
  12. 2008/07/29
    Arie

    Arie Administrator Administrator Staff

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    You could also try running the following command on the XP machine:

    regsvr32 remotepg.dll

    to re register Remote Desktop.
     
  13. 2008/07/29
    masterxchief

    masterxchief Inactive Thread Starter

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    Tried registering the remote desktop and still no luck. :(
     
  14. 2008/07/29
    mflynn

    mflynn Inactive

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    Nothing else has worked so lets try a general shotgun for XP.

    Download Dial-A-Fix (DAF)
    http://wiki.djlizard.net/Dial-a-fix#...C_and_articles

    Have XP CD available in case DAF needs a file.

    Check all boxes on the screen (clear any restrictions if it shows any)
    Then click GO!

    When the entire page is finished click the HammerHead at bottom to go to the second DAF page.

    Here 1 at a time do the below

    Flush DNS
    Repair Permissions
    Reset networking

    Watch for any File not found or other errors and make note as this may lead to the fix!

    Reboot retest!

    The above don't work and everything else you have tried, then re-install RDP 6.0.

    http://www.microsoft.com/downloads/...0C-0D18-4306-ABCF-D4F18C8F5DF9&displaylang=en

    Get back!

    Mike
     
  15. 2008/07/29
    masterxchief

    masterxchief Inactive Thread Starter

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    I tried all of that and still nothing. What could possibly be wrong?
     
  16. 2008/07/29
    mflynn

    mflynn Inactive

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    OK this is getting my Groundhog dander up!

    Has ZoneAlarm or Norton ever been on this XP computer?

    Lets get some info from these computers.

    Do this on each:

    Start-Run
    type
    cmd
    Hit enter or click OK! CMD prompt opens!

    Drag mouse with left button down across text between the lines below (but not the--- lines) then paste to the open CMD prompt and hit enter twice.
    ----------------------------------------------------------
    %SystemRoot%\system32\cmd.exe /c %windir%\system32\tasklist.exe /svc >> "%USERPROFILE% "\Desktop\Tasklist.txt
    ----------------------------------------------------------
    Same for below
    ----------------------------------------------------------
    %SystemRoot%\system32\cmd.exe /c %windir%\system32\sc query type= service > "%USERPROFILE% "\Desktop\ScQuery.txt
    ----------------------------------------------------------
    Same
    ----------------------------------------------------------
    %SystemRoot%\system32\cmd.exe /c %windir%\system32\ipconfig /all > "%USERPROFILE% "\Desktop\ipconfig.txt
    ----------------------------------------------------------

    Paste the following 3 lines to the CMD prompt one at a time hit enter twice for each line.

    netsh interface ip delete arpcache
    nbtstat -RR
    netsh winsock reset catalog

    Now there are 3 new icons on the desktop Tasklist.txt, ScQuery.txt and ipconfig.txt.

    Post back contents of these! One post for XP, seperate for Vista so I will be able to tell them apart! You may edit the IP numbers so as not to display to much info. Like this 205.422.66.12 = 205.xxx.xx.12 etc.

    Mike
     
  17. 2008/07/29
    masterxchief

    masterxchief Inactive Thread Starter

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  18. 2008/07/29
    mflynn

    mflynn Inactive

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    No problems I could see in all that!

    Lets gets some Diagnostics used for Malware to look deeper into your system.

    And run a couple of Malware tools to see if perhaps you do have something after all!

    So humor me here!

    So go here read and understand get a HJT and DSS logs (both DSS logs)
    http://www.windowsbbs.com/announcement.php?f=41

    =========================================
    D/L Xclean_Micro http://www.xblock.com/download/xclean_micro.exe
    No install, run it delete all it finds decline to reboot on each item found, until the program finishes then reboot.

    Xclean will run minimized and will pop up a window if it finds anything. If it finds nothing it will exit.

    ==========================================
    Get the below install and update run, then post log

    http://www.malwarebytes.org/mbam.php

    If it found much then reboot to Safe Mode and run it again then paste new log for this run when back to normal mode!

    Mike
     
  19. 2008/07/30
    Arie

    Arie Administrator Administrator Staff

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    The only other suggestion I have seen in cases like this is to either run System File Checker or do a "Repair" install.
     
  20. 2008/07/30
    masterxchief

    masterxchief Inactive Thread Starter

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    I ended up clean installing XP and everything works now. Thanks for all of your help Arie and mflynn.
     
  21. 2008/07/30
    mflynn

    mflynn Inactive

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    That will work!!!!!!!!!!

    Mike
     

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