Outlook 2003 crashes when replying to a hotmail

Hi,
I have a client who has a win2k machine and uses outlook 2003 linked to a server using exchange 2003. Outlook is set to use word 2003 as an email editor as it is required for their html signature. When they use (reply) to reply to a hotmail or livemail message it hangs and says that outlook and word are different versions. This results in the option to have word as an email editor being unticked, which means going back into options and ticking it again. This is very annoying, does anyone have a fix? The problem seems to be caused by the massive amount of text in the hotmail header, but I cant see any solution for this.

 

Hotmail killing Outlook

We've been having this problem since sometime in May with hotmail accounts only. I'm guessing they've changed some coding in their messages. From what I've tested the problem starts up after replying to a hotmail account for the third time. I've had the problem using Office XP and 2002, I tried replying with Outlook 2007 and had no problems.

It's not a localized problem from what I can tell, has happened at our company to different people on different machines, also had the same problem at home from my dsl account.

I haven't been able to find a fix and am surprised there's not much on the net about this...


Brian